Ratings based on 17 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
88% of guests recommend
3.8 Room cleanliness
4.1 Service & staff
3.5 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom tokyo

水回り設備古い

Posted Dec 14, 2014
設備の老朽化進む。禁煙フロアでタバコの匂いがした。従業員はよかった。従業員に限らず、上海に比べ、成都市民の人柄は全般的に感じがいい。立地、朝食はまあまあだった。
4 out of 5
Recommended
for Personal Event
by 名古屋from 愛知

優れた立地

Posted Aug 30, 2014 on Hotels.com
基本的なことは出来ているけれども,いきとどいた感じまでは無い.例えば,朝の九時前に,「掃除をしても良いですか」と聞いて来たが,まだ客はゆっくりしているのに,聞きに来るのが早すぎる.朝食はバイキングだった.種類数は普通だが,洋食,中華ともに味は美味しくない.ただ,食べた,口にいれた,という感じ.和食は無い.だから高級ホテルとは言えない.
3 out of 5
by A verified traveler

at least the taxi drivers knew where it was

Posted Aug 4, 2014
found the staff OK but spoke little English room and bedding was very damp
5 out of 5
Recommended
for Business Travelers
by A verified travelerfrom Korea

Best location!!!

Posted Jul 23, 2014 on Hotels.com
The location is the best. Also enjoyed the breakfast. Definitely come back again...
4 out of 5
Recommended
for Everyone
by A verified traveler

都心の静かなホテル

Posted Jul 17, 2014
Pros: 綺麗でスタッフの対応も良い
Location: ホテルからはタクシーで成都大熊猫繁殖研究基地までは30分くらいで行けました。
成都の中心部で周囲に人気の飲食店なども近く便利、空港へのシャトルバス乗り場がホテル直ぐ横で早朝の移動も楽です。
4 out of 5
Recommended
by A verified traveler

Very nice!

Posted Jun 22, 2014 on Hotels.com
Bed was sooo comfortable. The outdoor pool was very pleasant and refreshing after a hot day. Although it only opens at 1pm (until 9 pm). Breakfast was really good, lots of choice and it was nice having chinese food! But for those who want something more close to home there is 'western' stuff like cereals, bread, eggs, etc. However we would have liked nice loose tea! The metro stop is literally 50 metres away from the hotel. We would definitely stay here again and certainly recommend it to others.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom New York, NY

Warm and Welcoming, Luxury and Clean

Posted Jun 21, 2014
Pros: the helpful staff and how clean it was
Cons: a lobby shop with basic essentials would be nice, they have high end clothing shops instead and cigar shops, etc.
Location: you can walk to the square or market or any of the happening areas really!
This hotel is AMAZING. There is always someone at the desk that speaks english and the persons that don't try so hard to help you with whatever you need. Breakfast is SO impressive - really endless with options and all well done. The went out of their way to help us when my passport was stolen. Kris, the lobby manager even came to the police station with me to help. The hotel exceeded my expectations, the location is perfect, you can walk anywhere.
5 out of 5
Recommended
for Everyone
by JUNfrom 東京

スタッフの方たちが親切でした

Posted Jun 9, 2014
深夜に同行者が急病になったのですが、ホテルの方たちの対応が大変親切でした。スタッフの方が病院に連れて行っていってくれ、複雑な受付・支払・診察を最後まで付き添って対応してくださり、本当に助かりました。
1 out of 5
Recommended
by A verified traveler

Very Poor Room

Posted Jun 5, 2014 on Hotels.com
Very small room and bad service, no chance for any upgrade, will never ever stay here again!
3 out of 5
by LYNNfrom UK

Ok Hotel

Posted Jun 2, 2014
Pros: Close to old town - good location
Cons: Hotel needs refurbishment and action re. damp
Location: Close to old town
Hotel needs refurbishemnt. Very damp and this evident in rooms which had damp smell Would not recomend