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Reviews of Ambassador Pallava

4 out of 5
Ambassador Pallava
30 Montieth Road, Egmore, Chennai, Tamil Nadu

Reviews

8.0

Very Good

Rating 10 - Excellent. 34 out of 93 reviews" "
Rating 8 - Good. 36 out of 93 reviews" "
Rating 6 - Okay. 14 out of 93 reviews" "
Rating 4 - Poor. 6 out of 93 reviews" "
Rating 2 - Terrible. 3 out of 93 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Magara Jothi

Liked: Cleanliness
Stayed 2 nights in Apr 2024

6/10 Okay

DHRITI

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 2 nights in Jan 2024

10/10 Excellent

Chaitra

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Padmaja

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for money, a hidden gem
Stayed 1 night in Jan 2024

8/10 Good

Ramesh, Decatur

Traveled with family
Liked: Cleanliness
As everyone says, it is an older hotel, which has its plusses and minuses. They have nice art around the hotel and in the rooms. Lots of real wood items unlike in newer hotels. On the other hand, the maintenance needs much improvement. More cleaning is needed of some of the art items which are showing signs of mold. The management and staff are not at the level of top hotels. Looks like they havent really had any hospitality training. This one guy managing the reception desk was abrasive and had no place being in that position. Breakfast was good. If they put some money into refurbishment and improved cleaning, this could be a top hotel once again.
Stayed 1 night in Dec 2023

10/10 Excellent

dannio peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Apr 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

8/10 Good

Padmini

Traveled with family
Liked: Cleanliness, staff & service, amenities
Staff extremely hospitable and courteous. Complimentary morning breakfast was pleasing. WiFi was choppy and not reliable. Out of 12 day stay, internet was out for a full day, and quite disappointing and inconvenient.
Stayed 14 nights in Feb 2023

10/10 Excellent

Radhakrishnan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent reception staff, especially Ms. Ponni and the sumptuous breakfast topped by tasty filter coffee by Madhu
Stayed 1 night in Oct 2022

8/10 Good

Radhakrishnan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good staff and service; Nice breakfast In bathroom, dry area becomes wet owing to inefficient partitioning; insufficient mats
Stayed 1 night in Jul 2022

4/10 Poor

Sirisha

Business traveler, Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
The front lobby ambience was good. Other than that things are out dated and not as per the standards of a 4 star hotel. Restaurant facilities need to enhanced further. Room ambience is quite old fashioned and needs a ton of improvement. Mosquitoes issue in rooms.
Stayed 4 nights in Mar 2022

10/10 Excellent

Hemanth

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The building has a very unique interior. We loved the cleanliness and friendlyness of the staff. the breakfast buffet was really good.
Stayed 1 night in Feb 2022

10/10 Excellent

rajesh

Traveled with family
Liked: Staff & service
Stayed 3 nights in Jan 2022

10/10 Excellent

Ramesh

Stayed 2 nights in Sep 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was excellent. Staff are very well trained and professional. Food was scrumptious at the restaurant. Breakfast was good and the rooms are huge. It is a heritage hotel but worth the stay. Will recommend to others.
Stayed 6 nights in Dec 2019
Response from S. Venkat N. Reddy on Jan 9, 2020
Dear Valued Guest, Greetings from Ambassador Pallava Chennai ! Thank you for choosing our Heritage Hotel and sharing your positive review. We are delighted to know that you had an excellent stay and our team members made it memorable. We are also glad to note that you enjoyed our food, room, facilities and our services met your expectations. It was indeed a pleasure having you stay with us and look forward to welcoming you back soon in the near future. Thanks & Regards, S. Venkat N. Reddy General Manager

6/10 Okay

Verified traveler

Business traveler
Liked: Property conditions & facilities
Food good. Hospitality poor. Reception too poor. Except security guards
Stayed 4 nights in Sep 2019
Response from S.Venkat N. Reddy on Nov 4, 2019
Dear Valued Guest, Greetings from Ambassador Pallava Chennai ! Thank you for choosing our Hotel for your stay and sharing your feedback. We have noted your concerns. We apologize for any inconvenience caused to you during your stay. We shall revert once we hear from you and understand your concerns. Thanks & Regards, S.Venkat N. Reddy General Manager

2/10 Terrible

Verified traveler

Traveled with family and small children, Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are very rude and cheating guys . we booked this Place with advance payment and we didn't stayed because of staff and booked new room in Vestin hotel in front of this property and that hotel very nice and very co operative. I will not suggest this hotel for anyone. Be careful before booking this hotel.
Stayed 1 night in Jun 2019

6/10 Okay

Joy

Rooms/toilets had a muggy smell.
Stayed 2 nights in Jul 2019

2/10 Terrible

Verified traveler

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We have very bad experience in this hotel.the front desk staff is incorperative. We have small kid and they have courtesy. And they are not humans. money minded corks.
Stayed 1 night in Jun 2019
Response from S.Venkat N.Reddy on Aug 22, 2019
Dear Mr. Sanjay, Greetings from Ambassador Pallava Chennai ! Regret to note your comments. Our apologies for any inconvenience caused to you during your stay. As per your booking the check in is 12 noon. However we have managed to provide you early check in as soon as it was available. We sincerely strive to take care of our guests and ensure they have a comfortable stay at our Hotel and our staffs are continuously trained to be courteous at all times. We assure you that we will make sure you have a very pleasant experience in your next visit. We look forward to welcoming you back soon. Thanks & Regards, S.Venkat N.Reddy General Manager

10/10 Excellent

Verified traveler

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed in the executive suite. It is very spacious. The bathroom seems to be remodelled recently and is fresh and clean and spacious. The breakfast is amazing. The staff was very courteous and helpful.
Stayed 2 nights in Jun 2019
Response from S.Venkat N.Reddy on Jun 19, 2019
Dear Valued Guest, Greetings from Ambassador Pallava Chennai ! Thank you for choosing our Hotel for your stay and sharing such wonderful comments about your recent experience It is of great importance to us when a guest takes time to let us know about our product and service which they have experienced. We are delighted to know that you had an excellent stay and our services met your expectations. It is feedback such as yours motivates us to go the extra mile and deliver memorable customer experiences. It was indeed a pleasure to have you stay with us and look forward to welcoming you soon in the near future Thanks & Regards, S.Venkat N.Reddy General Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent. Hello Hello Very nice. Excelent Excellent.
Stayed 2 nights in May 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Needs to be a lot cleaner than it is. Very unpleasant smell, that lingers around the room.
Stayed 3 nights in Dec 2018
Response from Srivatsan on Jan 3, 2019
Dear Guest Greetings from Ambassador Pallava ! Thank you very much for choosing to stay with us and sharing your valuable feedback. We have noted your feedback and will taken it up with our team and will take necessary steps to have the same corrected. We look forward to welcoming you back in near future. with us Assuring you of our best attention, services and support at all times. Regards Srivatsan

2/10 Terrible

Praveen, Toronto, CA

Disliked: Cleanliness, property conditions & facilities, room comfort
It need a big time renovation, all the rooms look crappy and not worth 4 star. There is a bad smoke smell all over the hotel, i wont reccommend this to anyone.
Stayed 2 nights in Nov 2018
Response from Srivatsan on Dec 3, 2018
Dear Mr.Praveen Greetings From Ambassador Pallava Chennai! Our sincere apologies in regards to the room . We would like to update you as we are on the process of refurbishing the rooms and you can find the remarkable chnage in the rooms. In your future visit to Chennai we request you to experience our newly renovated room and share your valuable feddback. Kind;y contact me on arrival for me offer the new rooms. Thanks and Regards Srivatsan Ambassador Pallava

8/10 Good

Shrihari, Bengaluru

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, located as centre to multiple tourist attractions
Stayed 1 night in Nov 2018
Response from Venkat Reddy on Nov 20, 2018
Dear Mr.Shri Hari Greetings from Ambassador Pallava ! Thank you very much for choosing to stay with us and sharing your valuable feedback As our hotel and as are located in the heart of the shopping district it is a huge convenience to all our guests. It was a pleasure to have you with us and look forward to welcoming you back soon Thanks and Regards S. VENKAT N. REDDY GENERAL MANAGER

4/10 Poor

Haresh, Tokyo

Liked: Staff & service
Disliked: Property conditions & facilities
Good location, nice breakfast. I have stayed at this hotel many times and stayed for 6 nights on this visit. This time the experience left a lot to be desired. The cupboard drawer was broken, hair dryer did not work. safe deposit locker was not ready for use and needed a reset by house keeping before it could be used. Some of the electrical sockets by the bedside did not work. On the last day the house keeping forgot to keep glasses (tumblers) and failed to bring these despite 2 phone calls. This time I felt that the hotel was no longer paying attention to small details that makes a big difference for room guests. I will probably stay at another hotel on my next visit to Chennai.
Stayed 6 nights in Nov 2018
Response from Srivatsan on Dec 14, 2018
Dear Mr.Hareesh Greetings From Ambassador Pallava Chennai Our sincere apologies for the inconvenience during your stay.. We have noted all your feedback as you have patronizing us and trusting the hotel we assure you we take atmost care in in your future visit and there will not be any inconvenience caused.Kind;y give us an opportunity to serve you better. Regards Srivatsan Front Office Manager

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Badly in need of repairs and renovation
A famous hotel from yesteryears and that is why we booked and paid premium rate. The hotel is badly in need of repair and redesign. The bathroom is old and few accessories didn’t work (I will spare details). However the staff was friendly and breakfast was good. The management should do major renovation, redesign rooms and restore its old glory. Until then charging such high rates is not justified.
Stayed 1 night in Jun 2018
Response from Srivatsan on Jun 18, 2018
Dear Sir, Greetings from Ambassador Pallava ! Thank you very much for choosing to stay with us and sharing your valuable feedback. We at Ambassador Pallava Chennai aim at winning guest satisfaction and it is only through such feedback from discerning guests we strive and facilitate to the best and meet up to your expectations. As we are on the process of refurbishing the rooms and you will find remarkable change in near future. We look forward to welcoming you back in near future. And ensure you to make your stay very comfortable with us Assuring you of our best attention, services and support at all times. Regards Srivatsan

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, room comfort
quiet, pleasant ambience, most friendly staff
I have stayed here a couple of times now. I really like the place and will return. But there are a couple of caveats new visitors should consider. The pro: great value if you get a good price (varies by date). The staff is very friendly, helpful and efficeint. The public areas are something of faded elegance with a luxury ambience unexpected at mid range hotel prices in Chennai. The location is convenient for central chennai and quiet as its set well back from a road which is well traveled, but not a major throughfare. This is a big plus in Chennai. My recent visit I was upgraded to a “heritage” room which is very large and comfortable; But even the normal rooms in the other wing are quite ok. The breakfast buffet is exceptional and the restaurant ambience nice. the cons; the most serious con is the air conditioning. It probably needs a complete rebuild. The heritage room it worked ok but another room a bit too weak for comfort. The other downside is that which is also part of the charm. It is a distinctly faded elegance. There is a certain shoddiness in places like the elevator interior. At the price of a mid range hotel in India this is quite ok and somewhat the norm. But if you paid 4 star prices you might be disappointed.
Stayed 2 nights in May 2018
Response from Srivatsan on Jun 8, 2018
Dear Mr.Steven Greetings from Ambassador Pallava ! Thank you very much for choosing to stay with us and sharing your valuable feedback. We at Ambassador Pallava Chennai aim at winning guest satisfaction and it is only through such feedback from discerning guests we strive and facilitate to the best and meet up to your expectations. I am happy to know that you were satisfied with our services and this is very inspiring for us and also motivates us to strive to achieve 100% guest satisfaction. As we are on the process of refurbishing the rooms including the Air Conditioning in rooms and you will find remarkable change in near future. We look forward to welcoming you back in near future. And ensure you to make your stay very comfortable with us Assuring you of our best attention, services and support at all times. Regards Srivatsan

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, historic building... i didnt use the pool as they had swimming classes with many kids during the summer holidays, wish i would have know before.
Stayed 16 nights in May 2018
Response from Srivatsan on May 30, 2018
Dear Sir Greetings from Ambassador Pallava ! Thank you very much for choosing to stay with us and sharing your valuable feedback. We at Ambassador Pallava Chennai aim at winning guest satisfaction and it is only through such feedback from discerning guests we strive and facilitate to the best and meet up to your expectations. I am happy to know that you were satisfied with our services and this is very inspiring for us and also motivates us to strive to achieve 100% guest satisfaction. We look forward to welcoming you back in near future. And ensure you to make your stay very comfortable with us Assuring you of our best attention, services and support at all times. Regards Srivatsan

6/10 Okay

Verified traveler

nothing to say
not good, nothing to say, disappointed, bathroom not clean, a great view on the swimming pool but the balcony not clean. Basic decoration. Passport kept for Xerox copy, instead of copying in front of the customer. Room service confusion for breakfast, not enough soccer for coffee and with the one in the room.
Stayed 1 night in Apr 2018
Response from Srivatsan on May 11, 2018
Dear Mr.Sir Greetings from Ambassador Pallava ! Thank you very much for choosing to stay with us and sharing your valuable feedback. Our Sincere apologies in regards cleaniness in the room and also we have noted your feed back with serious concern in regards to the service quality and assure you you will find remarkable change in near future. We look forward to welcoming you back in near future. And ensure you to make your stay very comfortable with us Assuring you of our best attention, services and support at all times. Regards Srivatsan

6/10 Okay

Kamal Nitin

Liked: Staff & service, room comfort
Good hospitality in a rather old looking property
The hospitality from a people point of view is good. However, it is an old property and that is evident in the rooms and the facilities there in. The smell in the rooms, though not bad, gives away the age of the building. Given that there are other options in the vicinity, the hotel needs to review their value for money model. It could potentially be a 3-star option in my opinion.
Response from Srivatsan on May 4, 2018
Dear Mr.Nitin Greetings from Ambassador Pallava ! Thank you very much for choosing to stay with us and sharing your valuable feedback. We at Ambassador Pallava Chennai aim at winning guest satisfaction and it is only through such feedback from discerning guests we strive and facilitate to the best and meet up to your expectations. I am happy to know that you were satisfied with our services and this is very inspiring for us and also motivates us to strive to achieve 100% guest satisfaction. We look forward to welcoming you back in near future. And ensure you to make your stay very comfortable with us Assuring you of our best attention, services and support at all times. Regards Srivatsan

8/10 Good

Caroline Santhi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Srivatsan on Feb 28, 2018
Dear Ms.Santhi Greetings from Ambassador Pallava ! Thank you very much for choosing to stay with us and sharing your valuable feedback. We at Ambassador Pallava Chennai aim at winning guest satisfaction and it is only through such feedback from discerning guests we strive s and facilities to the best and meet up to your expectations. I am happy to know that you were satisfied with our services and this is very inspiring for us and also motivates us to strive to achieve 100% guest satisfaction. We look forward to welcoming you back in near future. And ensure you to make your stay very comfortable with us Assuring you of our best attention, services and support at all times.

6/10 Okay

Verified traveler

Disliked: Staff & service
Stayed 3 nights in Feb 2018
Response from Srivatsan on Feb 28, 2018
Dear Sir/Madami Greetings from Ambassador Pallava ! Thank you very much for choosing to stay with us and sharing your valuable feedback. We at Ambassador Pallava Chennai aim at winning guest satisfaction and it is only through such feedback from discerning guests we strive s and facilities to the best and meet up to your expectations. I am happy to know that you were satisfied with our services and this is very inspiring for us and also motivates us to strive to achieve 100% guest satisfaction. We look forward to welcoming you back in near future. And ensure you to make your stay very comfortable with us Assuring you of our best attention, services and support at all times.

10/10 Excellent

Mohana, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel with Friendly and helpful staffs
The stay was good. Breakfast awesome. Very courteous staff. the rooms were very clean and presentable. I would definitely go back there if i visit Chennai again. The location was good near to Express Avenue spencer mall as well as other shopping location.
Stayed 5 nights in Dec 2017
Response from Srivatsan on Dec 19, 2017
Dear Ms.Mohana Greetings from Ambassador Pallava ! Thank you very much for choosing to stay with us and sharing your valuable ratings & feedback. We at Ambassador Pallava Chennai aim at winning guest satisfaction and it is only through such feedback from discerning guests which strives and facilities to the best and meet up to your expectations.. We are happy to know that you were satisfied with our services and this is very inspiring for us and also motivates us to strive to achieve 100% guest satisfaction. We look forward to welcoming you back in our hotel. And ensure you to make your stay very comfortable with us Assuring you of our best attention, services and support at all times Regards Srivatsan Front Office Manager

10/10 Excellent

Anbarasan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017
Response from Jai on Nov 20, 2017
Dear Mr.Anbarsan Greetings from Ambassador Pallava !!! Thank you very much for choosing to stay with us and sharing your valuable ratings & feedback. We at Ambassador Pallava Chennai aim at winning guest satisfaction and it is only through such feedback from discerning guests which strives and facilities to the best and meet up to your expectations. I am happy to know that you were satisfied with our services and this is very inspiring for us and also motivates us to strive to achieve 100% guest satisfaction. Regards Srivatsan Front Office Manager

8/10 Good

Haresh, Tokyo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location convenient for moving around
I have stayed here many times and always enjoy the warm friendly hospitality. Although the hotel itself has been around for more than 30 years they are gradually updating the rooms and amenities which is good too.
Stayed 5 nights in Oct 2017
Response from Srivatsan on Nov 16, 2017
Dear Mr.Haresh Greetings from Ambassador Pallava !!! Thank you very much for choosing to stay with us and sharing your valuable ratings & feedback. We at Ambassador Pallava Chennai aim at winning guest satisfaction and it is only through such feedback from discerning guests which strives and facilities to the best and meet up to your expectations. I am happy to know that you were satisfied with our services and this is very inspiring for us and also motivates us to strive to achieve 100% guest satisfaction.

8/10 Good

Haresh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed again -convenient location
I visit Chennai 2-3 times a year and always stay here as the location is very convenient to move around anywhere in the city area and the friendly staff make me feel at home.
Stayed 4 nights in Jul 2017
Response from Jai Anand, Front Office Manager on Jul 22, 2017
Dear Mr Haresh, Greetings from Ambassador Pallava! Thank you very much for choosing to stay with us and taking the time to write your review of our property, your comments are very much valued. We are happy to hear from you that you liked the hotel location and the friendly staff. Our staff members take their roles in our industry very seriously and try, every day, to provide the quality customer service, that our guests expect. We are happy to note that you had a home feel pleasant experience while staying with us and were pleased with the services rendered to you. Our staff aims to provide the highest level of hospitality to create a memorable experience for our esteemed Guest through our customer service. Your feedback is very important as it allows us to continually monitor and improve the experience that we offer for our guests. Once again thank you for choosing to stay with us and we hope to welcome you back again in the future. Assuring you of our best attention, services and support at all times. Warm Regards, AMBASSADOR PALLAVA T. N. Jai Anand Front Office Manager

8/10 Good

Ozonetel

Liked: Cleanliness, staff & service, room comfort
Good Option in Egmore area
This was my third stay at the hotel. This time I was "upgraded" to the Heritage wing. I somehow found the Executive wing better. The heritage wing has furniture which looks like from the 60's and the carpets are terribly dirty ! Yes, the rooms are massive, but for a single traveler, one does not need such massive space.Their breakfast spread is wonderful and I used the pool this time. Old world pool with shallow and deep sections, unlike most new pools which have a 4/5 ft. uniform depth.
Stayed 1 night in Jun 2017
Response from Jai on Jul 17, 2017
Dear Sir, Greetings from Ambassador Pallava !!! Thank you for taking the time to review your recent experience at Ambassador Pallava, Chennai. We sincerely apologize for your unpleasant stay you experienced with the upgraded “Heritage Room” during your recent visit. It is only through feedback from guests like you that we ascertain our strengths and weaknesses and take appropriate measures to meet your expectations. We are so pleased to hear from you that our Breakfast spread is wonderful and you find our swimming pool is good. Thank you so much Your feedback is very important as it allows us to continually monitor and improve the experience that we offer for our guests. We look forward to receive you next time and ensure you to make your stay very comfortable with us on the Executive Wing. Assuring you of our best attention, services and support at all times. Warm Regards, For AMBASSADOR PALLAVA T. N. Jai Anand Front Office Manager

4/10 Poor

Steve

Disliked: Staff & service, property conditions & facilities, room comfort
There was a smell problem
I chose this hotel because it was the closest I could get to a morning appointment. After entering the lobby, we could smell humidity. Temperature was OK, but obviously the AC had not been upgraded for a while, which explained the smell. Checking in was a bit more hassle than usual (I don't think they see too much non-Indian business, so they wanted to make SURE my passport and visa were OK), which did not exactly made for a stellar welcome (albeit otherwise they were polite). Apparently, no non-smoking rooms for our type of room (I got upgraded to an immense but empty room with a small window, but my travelling companion not, and his room was smelly). Got down to the bar for a few drinks and snacks, which was OK, but like the rest of the hotel it struck us as very old-style, and not in a good way. Service was distinctly non hurried, which was fine for one night but makes this hotel not an option for our future needs.
Response from Jai on Apr 15, 2017
Dear Mr Steve, Greetings from Ambassador Pallava, Chennai !!! Thank you for sparing your valuable feedback. We at AMBASSADOR PALLAVA have noted your comments and have taken up the matter seriously with the Maintenance & service department. We have taken the necessary steps to improve the Air-condition temperature in the Room as well as in the Lobby especially during this summer season. We deeply regret for the unpleasant stay during your recent visit, our sincere apologize to you. It is only through feedback from guests like you that we ascertain our strengths and weaknesses and take appropriate measures to meet your expectations. We assure you that we would spare no efforts to further upgrade our services and facilities to the highest standards possible. Our Sincere apologize to you and We look forward to receiving you next time and ensure you to make your stay very comfortable with us. Assuring you of our best attention, services and support at all times. Warm Regards, for AMBASSADOR PALLAVA T.N. Jai Anand Front Office Manager

4/10 Poor

Noah, Uganda

Disliked: Cleanliness, property conditions & facilities, room comfort
Very old and dated hotel
This was an unexpected horrible stay at this hotel. There was drilling going on all day on the roof due to construction work, there was a Bollywood movie set going on all day for three days that made movement in the hotel a pain, the hotel smelt musty and damp and the floors were sticky. The choice of food for non chilli eaters was non existent. I checked out and moved to a much better hotel.
Response from Jai Anand, Front Office Manager on Mar 14, 2017
Dear Ms Noah, Greetings from Ambassador Pallava !!! Thank you for sparing your valuable Feedback. We at AMBASSADOR PALLAVA have noted your comments on your experience about our Hotel & the facilities offered by us. We deeply regret for the inconvenience caused to you due to the renovation work noise and shooting during your recent visit, our sincere apologize to you. It is only through feedback from Guests like you that we ascertain our strengths and weaknesses and take appropriate measures to meet your expectations. We assure you that we would spare no efforts to further upgrade our services and facilities to the highest standards possible. Our Sincere apologize to you and we look forward to receiving you next time and ensure you to make your stay very comfortable with us. Assuring you of our best attention, services and support at all times. Warm Regards, AMBASSADOR PALLAVA T.N. Jai Anand | Front Office Manager

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Overall good
Ac only in one mode. Can't adjust temp. House keeping has to improve. Lunch is really limited .curries not enough for provided food. Strange...
Response from Jai Anand, Front Office Manager on Mar 10, 2017
Dear Sir, Greetings from Ambassador Pallava !!! Thank you for sparing your valuable Feedback. We at AMBASSADOR PALLAVA have noted your comments on your experience about our Hotel & the facilities offered by us. It is only through feedback from Guests like you that we ascertain our strengths and weaknesses and take appropriate measures to meet your expectations. We are in the process of Renovating Rooms with complete infrastructure and amenities phase by phase without disturbing the staying customers. And we assure that the points penned down by you will be solved soon. We assure you that we would spare no efforts to further upgrade our services and facilities to the highest standards possible. We look forward to receiving you next time and ensure you to make your stay very comfortable with us. Assuring you of our best attention, services and support at all times. Warm Regards, AMBASSADOR PALLAVA T. N. Jai Anand | Front Office Manager

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient hotel with excellent food
The Ambassador Pallava was close to where I had meetings and unexpectedly close to attractions like the national art museum. The property is beginning to show its age, but the food and service were excellent.
Response from Jai on Mar 10, 2017
Dear Mr. Peter, Greetings from Ambassador Pallava, Chennai !!! We thank you very much for your lovely Comments on your experience about our Hotel facilities and the service offered by us. We are happy to note that you had a pleasant experience while staying with us and were pleased with the services rendered to you. It is only through feedback from Guests like you that we are able to further upgrade our services and facilities to the highest standard possible. This act of appreciation motivates our staff and helps us to generate a good rapport with our Guest. Looking forward to meet you when you visit Chennai again. Assuring you of our best attention, services and support at all times. Warm Regards, AMBASSADOR PALLAVA T. N. Jai Anand | Front Office Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My home away from home
I always stay here during my visits to Chennai and did so this time too. All the staff from the door man, reception, concierge, house keeping, restaurant to the gym were extremely friendly and courteous and made me feel at home. as usual. The location was very convenient to get to all the places i had work at.
Response from Jai Anand, Front Office Manager on Jan 31, 2017
Dear Sir, Greetings from Ambassador Pallava, Chennai !!! We thank you very much for your lovely comments on your experience about our Hotel & the facilities offered by us. We are happy to note that you had a pleasant experience while staying with us and were pleased with the services rendered to you. We have also noted your concern with regards regards to the In-Room safe in all Rooms, approporaite action action has been taken against the Housekeeping department to ensure In-Room safe is provided in all Rooms. It is only through feedback from Guests like you that we are able to further upgrade our services and facilities to the highest standard possible. Thank you appreciating the staff.This act of appreciation motivates our staff and helps us to generate a good rapport with our Guest. Looking forward to meet you when you visit Chennai again. Assuring you of our best attention, services and support at all times. Warm Regards, AMBASSADOR PALLAVA. T. N. Jai Anand Front Office Manager.

6/10 Okay

Anand

Disliked: Cleanliness, staff & service, property conditions & facilities
Average
Response from General Manager on Jan 31, 2017
Dear Mr Anand, Greetings from Ambassador Pallava!!! Thank you for sparing your valuable Feedback. We at AMBASSADOR PALLAVA have noted your comments and have taken up the matter seriously with the concerned Operational department. We deeply apologize on your recent visit, which made you disappointment. It is only through feedback from Guests like you that we ascertain our strengths and weaknesses and take appropriate measures to meet your expectations. We assure you that we would spare no efforts to further upgrade our services and facilities to the highest standards possible. Our Sincere apologize to you and we look forward to receiving you next time and we ensure you to make your stay very comfortable with us. Assuring you of our best attention, services and support at all times. Warm Regards, AMBASSADOR PALLAVA T.N. Jai Anand | Front Office Manager

10/10 Excellent

Jagadeesan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good Very friendly staff at the check in and at the restuarants

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Good location but Very old facilities
Breakfast service was Dhaba Style. Lacked sophistication and style. Not worth the price.

10/10 Excellent

Haresh, Tokyo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location and very friendly staff
I have stayed at this hotel more than 7-8 times and really love it as their rooms are spacious and their staff are very friendly. This time I happened to spend my birthday in the hotel and they sent me a nice birthday cake which was a really pleasant surprise. At the breakfast place I asked them if they had a particular dish that I really wanted to eat and next morning the chef personally prepared and brought it to my table. I was really impressed by the way everyone in the hotel makes sure that guests feel at home.

6/10 Okay

Mathew, Dammam, KSA

Disliked: Room comfort
An old facility; gradually deteriorating assets

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Convenient location
Overall value for money. Was surprised the room was big for the price I paid

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel very central in the middle of Chennai.
Short 4 night break and was a very comfortable stay. Good variety for breakfast.

10/10 Excellent

Tony , Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful colonial style hotel
Relaxing, beautiful food, friendly staff, excellent decor