Ratings based on 84 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
95% of guests recommend
4.1 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler from Australia

Rude and Bad service by the Restaurant staff.

Posted Jun 13, 2015
We have stayed in GRT many times and we have experienced good service but the last time we stayed there we experienced poor service especially in Anytime restaurant where we usually have our breakfast, staff were rude, i asked for coffee, the guy while serving poured milk on the table which spilled on me he did not even apologise or clean the table, i complained to restaurant manger, they still did not do anything atleast he should have cleaned the table but just ignored us, and everyone completely avoided our table coz we complained . So many guys standing there n doing nothing im pretty sure non of them are educated or trained to work there. When we had a late night dinner in the same restaurant the floor and tables were dirty and they didn't even clean it while serving us, thats pretty bad for a 4 star hotel. Some renovation work was going on in our level, bit noisy and dusty. Bathroom door handle was broken and the water pressure in the shower was very slow these are all minor issues which we can adjust, but the rooms are clean and room service is good. But the way we were treated in Anytime restaurant makes us not wanna go there again. On check out i gave a feedback to the reception staff who are usually good he apologized and said they will inform the manager, But i haven't heard anything. I only hope they improve the service, because having stayed there many times we expect good service which we pay for.
4 out of 5
Recommended
for Families
by V from Greenwood, SC

Good value.

Posted Dec 27, 2014 on Hotels
We had a good stay. The hotel was under renovation. The beds need firmer mattress. The food was okay but could be better. Service was good. The location was great as its centrality made everything close.
5 out of 5
Recommended
for Couples
by Chandrasekhar from Mumbai

Value for money

Posted Dec 16, 2014 on Hotels
The hotel is centrally located and a modern hotel. It is located close to all major shopping areas in T. Nagar. The staff was very helpful. The rooms were spacious, neat and clean. The room service was good and housekeeping was always prompt. Renovation is ongoing to upgrade the hotel, but this caused no disturbance or dust etc, since it is properly cordoned off. The lobby was very attractive. We did not visit the pool or spa as we had no time,but I guess it must be good too. Wifi was free and it worked well.
4 out of 5
Recommended
for Families
by Robert from Efland

Very nice and friendly hotel

Posted Nov 21, 2014 on Hotels
Very nice hotel with 3 very nice restaurants. The people are extremely friendly and helpful. The room was clean and comfortable. The only downside is the construction that is currently occurring in the hotel which made it noisy and sometimes smog like in the hallways on the upper floors.
4 out of 5
Recommended
by Rageepa from Brugg

Tolle Lage für Shopping

Posted Jul 31, 2014 on Hotels
Im ganzen ein sehr gutes Hotel für Shopping. Sehr nahe an Usman Road und Padi Bazzar.
4 out of 5
Recommended
by Karuna from Brugg

Tolle Lage für Shopping

Posted Jul 31, 2014 on Hotels
Im Ganzen sehr gut. Das Hotel ist auch schon einige Jahre alt und somit sehen die Zimmer auch so aus. Zwar wird renoviert und in 2 Monaten sollen 60 renovierte Zimmer zurverfügen stehen.
5 out of 5
Recommended
for Families
by A verified traveler from Toronto, Canada

Centrally located

Posted Jul 28, 2014
Pros: Very nice staff, very good customer service.
Cons: The hotel is currently undergoing renovation. I hope after renovation the rooms look new and have additional amenities.
Location: Centrally located in T. Nagar close to shopping. It has a 24 hour coffee shop.
This is the second time my family and I stayed in this hotel. The staff are very good and very helpful. Customer Service is excellent. They make sure customers are comfortable.
4 out of 5
Recommended
for Families
by Karuna from Brugg

Tolle Lage fur T.nagar Shopping

Posted Jul 25, 2014 on Hotels
Super im ganzen. Die Zimmer müssen renoviert werden. Einge sind gerade in der Renervationsphase.
4 out of 5
Recommended
for Everyone
by A verified traveler

GRT grand

Posted Apr 26, 2014
Pros: The staff are excellent , friendly and very helpful Restaurants in the Hotel were both very good
Cons: Cleanliness room amenities, condition of the shower and bath. Area Need to make the rooms better for the money paid
Location: Nice restaurants ,lots of shops, Beach
Over all good Excellent service by all staff Good food , need to improve the bath facilities and cleanliness
4 out of 5
Recommended
by mani from pune

Posted Feb 27, 2014 on Hotels
The hotel is great for its value for money. Ideally located in Chennai, neat clean rooms with good wifi connection, choice of breakfast food, courteous staff make your stay comfortable