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Reviews of Green Park Hotel

4.5 out of 5
Green Park Hotel
183 N S K Salai, Vadapalani, Chennai, Tamil Nadu

Reviews

8.4

Very Good

Rating 10 - Excellent. 133 out of 322 reviews" "
Rating 8 - Good. 140 out of 322 reviews" "
Rating 6 - Okay. 28 out of 322 reviews" "
Rating 4 - Poor. 9 out of 322 reviews" "
Rating 2 - Terrible. 12 out of 322 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room. Next to a mall and supermarket. Good breakfast. Quiet enough. 2 clogged drains- the sink drain and shower floor drain so it was a pain in the...to use them. Road construction out on the main road.
Stayed 1 night in Mar 2024

8/10 Good

Kaur

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel boasts an excellent location and serves a good breakfast. However, the rooms are in need of updating, and the staff could benefit from increased awareness. Some requests require multiple inquiries, while others are handled efficiently. Certain staff members show genuine care, while others seem indifferent. For instance, the hotel has a pool, but there were no poolside towels. Despite asking reception and three different individuals, none arrived, leaving me to return to my room wet and partially unclothed, as the poolside restrooms were also devoid of towels. Additionally, after room cleaning, no toilet paper was added. On a positive note, some staff members at the reception and in the restaurants were exceptional.
Stayed 3 nights in Mar 2024

6/10 Okay

Ganesh, Singapore

Disliked: Cleanliness, staff & service
I had a been fan for green park VADAPALANI for years. But the recent stay had showed me that quality had dropped drastically. Bad experiences : 1. Found underwear under the blanket showing that they never changed the blanket and bed linen or someone misused the room after I checked in. Staff and the manager were apologetic and assured me thorough investigation. I could not sleep in the hotel after I found it at 2 am. And checked out asap and moved to nearby hotel. 2. No security screening for guests and baggage unlike in the past. Anyone can enter hotel and move around rooms area in the pretext of attending event or to the restaurant. Good (still maintained): - clean restaurant - good food - excellent location
Stayed 1 night in Feb 2024
Response from General Manager on Mar 3, 2024
Dear Guest,Thank you for taking the time to tell us about your experience at the Green Park Chennai. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Green Park, we strive to provide a superior service experience for every customer, Therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Punit KumarGeneral Manager

6/10 Okay

Ganesh, Singapore

Stayed 1 night in Feb 2024

10/10 Excellent

Kavitha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was good as usual. Food can be improved. Quality has dropped slightly.
Stayed 5 nights in Feb 2024

2/10 Terrible

Narayanaswamy

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has gone down drastically. Pretending to be a 4 plus star hotel, surviving on events. Stayed here in 2022 also and at the time the restaurant food except breakfast was horrible. The property seemed ok. Now in 2024, except some common areas for show, the hotel is dirty and run down. Construction and dust everywhere, clueless front desk and suited staff walking up and down with no apparent purpose. Avoided the restaurant this time. Had wi-fi issue first night, but didn’t complain since it was late. Was assigned room feet away from construction. Next morning, after complaint at 10am was told new room would be assigned and luggage moved. Came back at 10pm, nothing was done. After going back and forth with front desk, another room assigned. This time not even able to connect to wifi. Back again to the front desk and they sent someone to check. Then the router had conked out, so had to be replaced. All this at night 11pm. This is why the entire place is useless and clueless. As for the room, stained sheets, no hand tissue, no slippers, banged up doors, dirty and mildewed showers etc. The reviews paint a rosy picture, but not reality. Avoid this place, nothing more than a 2-3 star all things considered.
Response from General Manager on Feb 10, 2024
Dear Guest,Thank you for taking the time to tell us about your experience at the Green Park Chennai. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Green Park, we strive to provide a superior service experience for every customer, Therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,General Manager.

10/10 Excellent

TONY

Liked: Cleanliness, staff & service
They have a wonderful swimming pool but that was dry. The breakfast buffet is poorly organised. Clean and spacious rooms. Prompt service.
Stayed 2 nights in Jan 2024
Response from General Manager on Jan 29, 2024
Dear Guest, Thank you for taking the time to complete our guest review. We are pleased that you enjoyed your time with us and I will ensure that your feedback is passed onto the team. It is good to know that the staff members and their additional small touches to the service are being appreciated. Rest assured that we will continue this kind of service, as complete satisfaction is our goal at Green Park Chennai.We are very enthusiastic to improve Green Park Chennai’s guest service, add extra touches for our guests and recognize deserving team members. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,General Manager

6/10 Okay

Ramaswamy

Stayed 2 nights in Jan 2024
Response from General Manager on Jan 29, 2024
Dear Guest,Thank you for taking the time to tell us about your experience at the Green Park Chennai. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Green Park, we strive to provide a superior service experience for every customer, Therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,General Manager.

10/10 Excellent

Ramachandran, Chesterfield

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice ambience! Pleasant smell and scene at the lobby. Welcoming atmosphere. Good restaurant. Clean and comfortable rooms and beds. Located right next to a mall with several dining and shopping options. Convenient access. Enjoyed our stay every time. Great value for money!
Stayed 1 night in Dec 2023
Response from General Manager on Jan 29, 2024
Dear Guest, Thank you for taking the time to complete our guest review. We are pleased that you enjoyed your time with us and I will ensure that your feedback is passed onto the team. It is good to know that the staff members and their additional small touches to the service are being appreciated. Rest assured that we will continue this kind of service, as complete satisfaction is our goal at Green Park Chennai.We are very enthusiastic to improve Green Park Chennai’s guest service, add extra touches for our guests and recognize deserving team members. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,General Manager

8/10 Good

Anne

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from General Manager on Jan 29, 2024
Dear Guest, Thank you for taking the time to complete our guest review. We are pleased that you enjoyed your time with us and I will ensure that your feedback is passed onto the team. It is good to know that the staff members and their additional small touches to the service are being appreciated. Rest assured that we will continue this kind of service, as complete satisfaction is our goal at Green Park Chennai.We are very enthusiastic to improve Green Park Chennai’s guest service, add extra touches for our guests and recognize deserving team members. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,General Manager

10/10 Excellent

SINNIAH

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
more facility in a busy area
Stayed 1 night in Nov 2023
Response from Green Park Chennai on Dec 1, 2023
Dear Guest, Thank you for taking the time to complete our guest review. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,General Manager.

2/10 Terrible

Gunasekaran

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Bad experience. Construction going on non stop noise could not sleep overallbad experience
Stayed 2 nights in Nov 2023
Response from Vijay on Dec 1, 2023
Dear Guest,I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies.Sincerely,General Manager.

8/10 Good

saravanakumar

Traveled with family
Liked: Staff & service, amenities
need refurbishment
Stayed 1 night in Sep 2023
Response from Monideep Jas on Nov 5, 2023
Dear Guest,Thank you so much for your wonderful review! We are so grateful to have customers like you who take the time to share their experiences. We really appreciate your support.Best Regards,Monideep Jas, General ManagerGreenPark Chennai

8/10 Good

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food is very good, walkable to the metro. Need to ask a quiet room as the side on the main road can be a bit noisy.
Stayed 1 night in Sep 2023
Response from Monideep Jas on Oct 6, 2023
Dear Guest, Thank you so much for your kind words! We are delighted to hear you enjoyed the ambience and food. We appreciate your taking the time to provide this amazing review. We are so happy you enjoyed your visit and hope to see you again soon! Best Regards, Monideep Jas, General Manager GreenPark Chennai

8/10 Good

Durai

Traveled with family
Liked: Cleanliness, amenities
The carpet needs more cleaning
Stayed 1 night in Sep 2023
Response from Monideep Jas on Oct 6, 2023
Dear Guest, Thank you for your feedback! We're sorry to hear that you weren't completely satisfied with your experience. We're always striving to improve our service, so we appreciate your input. Please reach out if there is anything else we can do to make your experience better. Best Regards, Monideep Jas, General Manager

10/10 Excellent

Raji

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
My mother and I stayed at Green Park for two nights and we highly recommend this hotel to anyone who is planning trip to Chennai. The hotel is spotless, the staff are so polite and welcoming. They attend to your every need so promptly and happily. Food was excellent and the location perfect. Thank you everyone at Green Park, from the person at the front door, to the reception staff and the waiting and room service staff. We will definitely recommend and choose you should the need arise.
Stayed 2 nights in Aug 2023
Response from Monideep Jas on Sep 8, 2023
Dear Guest, Thank you for taking the time to complete our guest review. We are pleased that you enjoyed your time with us and I will ensure that your feedback is passed onto the team. It is good to know that the staff members and their additional small touches to the service are being appreciated. Rest assured that we will continue this kind of service, as complete satisfaction is our goal at Green Park Chennai.We are very enthusiastic to improve Green Park Chennai’s guest service, add extra touches for our guests and recognize deserving team members. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Monideep JasGeneral Manager

10/10 Excellent

Arun

Liked: Cleanliness, staff & service, property conditions & facilities
Good quality service
Stayed 1 night in Aug 2023
Response from Monideep Jas on Sep 8, 2023
Dear Guest, Thank you for taking the time to complete our guest review. We are pleased that you enjoyed your time with us and I will ensure that your feedback is passed onto the team. It is good to know that the staff members and their additional small touches to the service are being appreciated. Rest assured that we will continue this kind of service, as complete satisfaction is our goal at Green Park Chennai.We are very enthusiastic to improve Green Park Chennai’s guest service, add extra touches for our guests and recognize deserving team members. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Monideep JasGeneral Manager

10/10 Excellent

Praveen

Stayed 5 nights in Aug 2023
Response from Monideep Jas on Sep 8, 2023
Dear Guest, Thank you for taking the time to complete our guest review. We are pleased that you enjoyed your time with us and I will ensure that your feedback is passed onto the team. It is good to know that the staff members and their additional small touches to the service are being appreciated. Rest assured that we will continue this kind of service, as complete satisfaction is our goal at Green Park Chennai.We are very enthusiastic to improve Green Park Chennai’s guest service, add extra touches for our guests and recognize deserving team members. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Monideep JasGeneral Manager

8/10 Good

Ramaswamy

Liked: Staff & service, property conditions & facilities
Room service Food is not good
Stayed 1 night in Jul 2023
Response from Monideep Jas on Sep 8, 2023
Dear Guest, Thank you for taking the time to complete our guest review. We are pleased that you enjoyed your time with us and I will ensure that your feedback is passed onto the team. It is good to know that the staff members and their additional small touches to the service are being appreciated. Rest assured that we will continue this kind of service, as complete satisfaction is our goal at Green Park Chennai.We are very enthusiastic to improve Green Park Chennai’s guest service, add extra touches for our guests and recognize deserving team members. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Monideep JasGeneral Manager

10/10 Excellent

Ramachandran, Chesterfield

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good clean spacious rooms. Helpful staff. Good restaurant in the lobby. Reasonable rates. Convenient location. Close to a large mall. Lots of dining options.
Stayed 1 night in Jul 2023
Response from Monideep Jas on Sep 8, 2023
Dear Guest, Thank you for taking the time to complete our guest review. We are pleased that you enjoyed your time with us and I will ensure that your feedback is passed onto the team. It is good to know that the staff members and their additional small touches to the service are being appreciated. Rest assured that we will continue this kind of service, as complete satisfaction is our goal at Green Park Chennai.We are very enthusiastic to improve Green Park Chennai’s guest service, add extra touches for our guests and recognize deserving team members. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Monideep JasGeneral Manager

10/10 Excellent

Priya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel Green park is excellent in many factors. Location is great, right next to the mall, temple, metro station. It felt very safe, staff were amazing, service was awesome, their breakfast buffet is a must have. The lobby has this great vibe to hangout for hours. I stayed for 9 days at a stretch and not one day did I have a bad experience. I will recommend this hotel and also go stay again!
Stayed 11 nights in Jul 2023
Response from Monideep Jas on Sep 8, 2023
Dear Guest, Thank you for taking the time to complete our guest review. We are pleased that you enjoyed your time with us and I will ensure that your feedback is passed onto the team. It is good to know that the staff members and their additional small touches to the service are being appreciated. Rest assured that we will continue this kind of service, as complete satisfaction is our goal at Green Park Chennai.We are very enthusiastic to improve Green Park Chennai’s guest service, add extra touches for our guests and recognize deserving team members. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Monideep Jas,General Manager.

8/10 Good

Manivannan

Stayed 1 night in Jul 2023
Response from Monideep Jas on Jul 26, 2023
Dear Guest, Thank you for taking the time to complete our guest review. We are pleased that you enjoyed your time with us and I will ensure that your feedback is passed onto the team. It is good to know that the staff members and their additional small touches to the service are being appreciated. Rest assured that we will continue this kind of service, as complete satisfaction is our goal at Green Park Chennai.We are very enthusiastic to improve Green Park Chennai’s guest service, add extra touches for our guests and recognize deserving team members. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Monideep Jas,General Manager.

8/10 Good

shinichi

Stayed 1 night in Jul 2023
Response from Monideep Jas on Jul 25, 2023
Dear Guest, Thank you for taking the time to complete our guest review. We are pleased that you enjoyed your time with us and I will ensure that your feedback is passed onto the team. It is good to know that the staff members and their additional small touches to the service are being appreciated. Rest assured that we will continue this kind of service, as complete satisfaction is our goal at Green Park Chennai.We are very enthusiastic to improve Green Park Chennai’s guest service, add extra touches for our guests and recognize deserving team members. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Monideep Jas,General Manager.

10/10 Excellent

Shanthi

Stayed 3 nights in Jun 2023
Response from Monideep Jas on Jul 5, 2023
Dear Guest, Thank you for taking the time to complete our guest review. We are pleased that you enjoyed your time with us and I will ensure that your feedback is passed onto the team. It is good to know that the staff members and their additional small touches to the service are being appreciated. Rest assured that we will continue this kind of service, as complete satisfaction is our goal at Green Park Chennai.We are very enthusiastic to improve Green Park Chennai’s guest service, add extra touches for our guests and recognize deserving team members. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Monideep JasGeneral Manager

10/10 Excellent

Bharatan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023
Response from Monideep Jas on May 16, 2023
Dear Guest, Thank you for taking the time to complete our guest review. We are pleased that you enjoyed your time with us and I will ensure that your feedback is passed onto the team. It is good to know that the staff members and their additional small touches to the service are being appreciated. Rest assured that we will continue this kind of service, as complete satisfaction is our goal at Green Park Chennai.We are very enthusiastic to improve Green Park Chennai’s guest service, add extra touches for our guests and recognize deserving team members. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Monideep JasGeneral Manager

4/10 Poor

Kiruthika

Stayed 4 nights in May 2023
Response from Monideep Jas on May 31, 2023
Dear Guest,Thank you for taking the time to share with us your valuable feedback! On behalf of our entire team at Green Park Chennai we apologize for the concerns you shared about your experience at this hotel. I noticed that you rated us below expectation. If you have a moment to share anything specific on these services, it would be of a great help to us in understanding the concern and take care of it, and will ensure a similar situation does not occur again in future. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.Best Regards, Monideep Jas,General Manager,Green Park Chennai.

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2023
Response from Monideep Jas on May 9, 2023
Dear Guest, Thank you for taking the time to complete our guest review. We are pleased that you enjoyed your time with us and I will ensure that your feedback is passed onto the team. It is good to know that the staff members and their additional small touches to the service are being appreciated. Rest assured that we will continue this kind of service, as complete satisfaction is our goal at Green Park Chennai.We are very enthusiastic to improve Green Park Chennai’s guest service, add extra touches for our guests and recognize deserving team members. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Monideep JasGeneral Manager

10/10 Excellent

Senthooran

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023
Response from Monideep Jas on Mar 28, 2023
Dear Guest, Thank you for taking the time to complete our guest review. We are pleased that you enjoyed your time with us and I will ensure that your feedback is passed onto the team. Rest assured that we will continue this kind of service, as complete satisfaction is our goal at Green Park Chennai.We are very enthusiastic to improve Green Park Chennai’s guest service, add extra touches for our guests and recognize deserving team members. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Monideep JasGeneral Manager

8/10 Good

Chandra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff are very courteous and eager to make your stay as comfortable as possible. Food quality is not great.. that needs improvement
Stayed 2 nights in Mar 2023
Response from Monideep Jas on Mar 20, 2023
Dear Guest,Thank you for taking the time to fill in our guest comment form. We do appreciate the feedback and understand that it is made constructively. These comments are tracked, included in our trend surveys and referred to when we are making improvements. Your willingness to share your recent experience is genuine appreciated. Please be assured that the issues you have raised have been addressed, and appropriate action has been taken.Again I would like to thank you for taking the time to share your concerns with us. There is no excuse for anything less than complete guest satisfaction. Look forward to welcoming you back to Green Park Chennai.Sincerely,Monideep Jas,General Manager.

6/10 Okay

Sajan

Disliked: Cleanliness, property conditions & facilities
Cleanliness was poor. Had to call the staff to clean the floors. Not adequate towels, supplies. Staff was uneducated. Location was good with everything in walking distance. Surroundings clean and well kept. Not working TV, not working kettle. Had to call for replacement. Response to fix or to replace was good. overall I will give grade D of C-
Stayed 6 nights in Jan 2023
Response from Vijay on Jan 30, 2023
Dear Guest,Thank you for taking the time to tell us about your experience at the Green Park Chennai. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Green Park, we strive to provide a superior service experience for every customer, Therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,VijayFront Office Manager

6/10 Okay

RENGACHARI

Traveled with family
Limited choice for Breakfast .Housekeeping need to improve.
Stayed 3 nights in Jan 2023
Response from Vijay on Jan 23, 2023
Dear Guest,Thank you for taking the time to tell us about your experience at the Green Park Chennai. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Green Park, we strive to provide a superior service experience for every customer, Therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Vijay,Front Office Manager

10/10 Excellent

senthil

Response from Monideep Jas on Sep 8, 2023
Dear Guest, Thank you for taking the time to complete our guest review. We are pleased that you enjoyed your time with us and I will ensure that your feedback is passed onto the team. It is good to know that the staff members and their additional small touches to the service are being appreciated. Rest assured that we will continue this kind of service, as complete satisfaction is our goal at Green Park Chennai.We are very enthusiastic to improve Green Park Chennai’s guest service, add extra touches for our guests and recognize deserving team members. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Monideep JasGeneral Manager

10/10 Excellent

SARMA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it was good for staying , but rates and taxes are soaring , except business trips, general family to bear, it is a burden
Stayed 2 nights in Dec 2022
Response from Vineet Mishra on Dec 31, 2022
Dear Guest,Thank you for choosing Green Park, Chennai and sparing time to share your review.We look forward to the pleasure of welcoming you back to our hotel.Thanks and Regards,Vineet Mishra,General Manager,Green Park Chennai.

10/10 Excellent

REGI

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place
Response from Vineet Mishra on Dec 26, 2022
Dear Guest, Thank you for taking the time to complete our guest review. We are pleased that you enjoyed your time with us and I will ensure that your feedback is passed onto the team. It is good to know that the staff members and their additional small touches to the service are being appreciated. Rest assured that we will continue this kind of service, as complete satisfaction is our goal at Green Park Chennai.We are very enthusiastic to improve Green Park Chennai’s guest service, add extra touches for our guests and recognize deserving team members. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Vineet MishraGeneral Manager

10/10 Excellent

vinothan

Stayed 2 nights in Nov 2022
Response from Monideep Jas on Sep 8, 2023
Dear Guest, Thank you for taking the time to complete our guest review. We are pleased that you enjoyed your time with us and I will ensure that your feedback is passed onto the team. It is good to know that the staff members and their additional small touches to the service are being appreciated. Rest assured that we will continue this kind of service, as complete satisfaction is our goal at Green Park Chennai.We are very enthusiastic to improve Green Park Chennai’s guest service, add extra touches for our guests and recognize deserving team members. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Monideep JasGeneral Manager

8/10 Good

KARTHICK

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Property is amazing ; I have stayed here for second time.. this time the room air condition, faucet and toiletries were BAD.. need a lot of improvement but the staff was kind to change the room immediately.
Stayed 4 nights in Nov 2022
Response from Vineet Mishra on Nov 28, 2022
Dear Guest,Thank you for taking the time to fill in our guest comment form. We do appreciate the feedback and understand that it is made constructively. These comments are tracked, included in our trend surveys and referred to when we are making improvements. Your willingness to share your recent experience is genuine appreciated. Please be assured that the issues you have raised have been addressed, and appropriate action has been taken.Again I would like to thank you for taking the time to share your concerns with us. There is no excuse for anything less than complete guest satisfaction. Look forward to welcoming you back to Green Park Chennai.Sincerely,Vineet Mishra,General Manager.

10/10 Excellent

Ramaswamy

Liked: Staff & service
Stayed 2 nights in Oct 2022

8/10 Good

Leonard

Stayed 3 nights in Sep 2022

10/10 Excellent

Mani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a great experience
Rooms are clean. Hotel well maintained. Staff courteous and helpful. Food was amazing.
Stayed 1 night in Sep 2022
Response from Vineet Mishra on Sep 16, 2022
Dear Guest, Thank you for taking the time to complete our guest review. We are pleased that you enjoyed your time with us and I will ensure that your feedback is passed onto the team. It is good to know that the staff members and their additional small touches to the service are being appreciated. Rest assured that we will continue this kind of service, as complete satisfaction is our goal at Green Park Chennai.We are very enthusiastic to improve Green Park Chennai’s guest service, add extra touches for our guests and recognize deserving team members. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Vineet Mishra,General Manager.

8/10 Good

Manivannan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel and nice breakfast. The current road works in the area makes it a bit of hassle. Smita at the reception was very courteous.
Stayed 2 nights in Sep 2022
Response from Vineet Mishra on Sep 9, 2022
Dear Guest, Thank you for taking the time to complete our guest review. We are pleased that you enjoyed your time with us and I will ensure that your feedback is passed onto the team. It is good to know that the staff members and their additional small touches to the service are being appreciated. Rest assured that we will continue this kind of service, as complete satisfaction is our goal at Green Park Chennai.We are very enthusiastic to improve Green Park Chennai’s guest service, add extra touches for our guests and recognize deserving team members. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Vineet Mishra,General Manager.

10/10 Excellent

Vivek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from Vineet Mishra on Sep 3, 2022
Dear Guest, Thank you for taking the time to complete our guest review. We are pleased that you enjoyed your time with us and I will ensure that your feedback is passed onto the team. Rest assured that we will continue this kind of service, as complete satisfaction is our goal at Green Park Chennai.We are very enthusiastic to improve Green Park Chennai’s guest service, add extra touches for our guests and recognize deserving team members. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Vineet MishraGeneral Manager

2/10 Terrible

Seetha

Business traveler, Traveled with family
Disliked: Staff & service, amenities
This property caters to local families and is probably fine for some needs. Pros: Lobby area was nice, non smoking rooms, and hardwood floors in rooms. However, would not recommend for business and international travelers. Cons: Internet was glitchy and then stopped working altogether in the evening. Was told IT person left for the day so they couldn’t help. Local food looked descent, but other options were not as you would expect. A very localized or different version of what you’d expect is served. Cappuccino maker at breakfast looked great but didn’t work. Coffee is not served at lunch at the barbecue buffet restaurant. Called down for toilet paper as the room had very little and finally received a tiny roll an hour later. Pool had pigeons and pigeon feathers in it, so didn’t look appealing to swim in. Lastly, was charged extra at checkout for two teens. On that piece, I would recommend not booking through Expedia, but a website that allows you to designate ages so as to get correct pricing from the beginning. Could have been informed at checkin, but was not. While staff seemed pleasant, they were not able to help in any of the situations and didn’t seem to be service oriented. Overall, disappointing.
Stayed 1 night in Aug 2022
Response from Vineet Mishra on Aug 22, 2022
Dear Guest,Thank you for taking the time to tell us about your experience at the Green Park Chennai. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Green Park, we strive to provide a superior service experience for every customer, Therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,VIneet Mishra,General Manager.

8/10 Good

Arun

Liked: Staff & service, amenities, property conditions & facilities
Great hotel, excellent food. One thing that can be improved is the linens that were looking off-white instead of fully white.
Stayed 4 nights in Jul 2022
Response from Vineet Mishra on Jul 26, 2022
Dear Guest, Thank you for taking the time to fill in our guest comment form. We do appreciate the feedback and understand that it is made constructively. These comments are tracked, included in our trend surveys and referred to when we are making improvements. Your willingness to share your recent experience is genuine appreciated. Please be assured that the issues you have raised have been addressed, and appropriate action has been taken. Again I would like to thank you for taking the time to share your concerns with us. There is no excuse for anything less than complete guest satisfaction. Look forward to welcoming you back to Green Park Chennai. Sincerely, Vineet Mishra, General Manager.

6/10 Okay

Parvathy

Stayed 6 nights in Jul 2022
Response from Vineet Mishra on Jul 16, 2022
Dear Guest, Thank you for taking the time to complete our guest review. We are very enthusiastic to improve Green Park Chennai’s guest service, add extra touches for our guests and recognize deserving team members. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vineet Mishra General Manager

2/10 Terrible

Chandralingam

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Price bit high for the price.
Good. Hotel. But make us wait for 2 hour to checkin. Check starts at 2pm. We went 3pm. They only give us room 5pm. Booked business club room. They gave standard deluxe room. Bit lower for the price they charged. For 80 pounds you can get even better. Or choose radission blu for 65 pounds. Thats even better hotel than this. Bigger room size. Better service. Best place. Better food.
Stayed 3 nights in Jul 2022
Response from Vineet Mishra on Jul 13, 2022
Dear Guest, Thank you for taking the time to fill in our guest comment form. We do appreciate the feedback and understand that it is made constructively. These comments are tracked, included in our trend surveys and referred to when we are making improvements. Your willingness to share your recent experience is genuine appreciated. Please be assured that the issues you have raised have been addressed, and appropriate action has been taken. Again I would like to thank you for taking the time to share your concerns with us. There is no excuse for anything less than complete guest satisfaction. Look forward to welcoming you back to Green Park Chennai. Sincerely, Vineet Mishra General Manager

8/10 Good

Sridhar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022
Response from Vineet Mishra on May 31, 2022
Dear Guest, Thank you for taking the time to complete our guest review. We are pleased that you enjoyed your time with us and I will ensure that your feedback is passed onto the team.Rest assured that we will continue this kind of service, as complete satisfaction is our goal at Green Park Chennai. We are very enthusiastic to improve Green Park Chennai’s guest service, add extra touches for our guests and recognize deserving team members. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vineet Mishra, General Manager, Green Park Chennai.

8/10 Good

Sardar

Stayed 2 nights in May 2022

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Worth for the money . Very neatly maintained .
Stayed 1 night in May 2022
Response from Vineet Mishra on May 10, 2022
Dear Guest, Thank you for taking the time to complete our guest review. We are pleased that you enjoyed your time with us and I will ensure that your feedback is passed onto the team. It is good to know that the staff members and their additional small touches to the service are being appreciated. Rest assured that we will continue this kind of service, as complete satisfaction is our goal at Green Park Chennai. We are very enthusiastic to improve Green Park Chennai’s guest service, add extra touches for our guests and recognize deserving team members. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vineet Mishra General Manager

2/10 Terrible

Nandakumar

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Apr 2022

10/10 Excellent

Dinakar

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I stayed in Green Park on two separate occasions and both times we were extremely happy with our decision of choosing Green Park ! it's location is one of its biggest advantages - right next to the Forum Mall and Metro station. The entire staff (reception, servers, security etc.) were very helpful, patient and diverse representing all parts of India!! I had booked two rooms separately (one for my family and second for my father-in-law) and we checked in separately but still the reception staff made sure she allocated a room next to us for my father-in-law even without us having to even request it - this was super helpful and convenient. Just one of the few examples where my family was thrilled with the customer service. They also have an excellent travel desk - probably the best I have seen so far with excellent drivers and clean vehicles. We were very impressed with their professionalism, service and cleanliness and will always stay in Green Park whenever we visit Chennai !
Stayed 2 nights in Nov 2021
Response from Vineet Mishra on Dec 6, 2021
Dear Mr.Dinakar, Thank you for taking the time to complete our guest review. We are pleased that you enjoyed your time with us and I will ensure that your feedback is passed onto the team. It is good to know that the staff members and their additional small touches to the service are being appreciated. Rest assured that we will continue this kind of service, as complete satisfaction is our goal at Green Park Chennai. We are very enthusiastic to improve Green Park Chennai’s guest service, add extra touches for our guests and recognize deserving team members. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vineet Mishra Resident Manager Green Park Chennai