Ratings based on 80 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
96% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles

Phenomenal Hotel in Madras

Posted Jun 8, 2015
Pros: Great value, great service, Indian flair.
Cons: Wash outsides of windows. Fix computers in Business Centre.
This is an absolutely outstanding Madras hotel that will leave you never wanting to leave! The level of service here is the best I have encountered anywhere, and that's saying something since I travel for a living. Even renowned luxury hotels only aspire to the level of customer service found here. They also have excellent food. Look no further in Madras. You won't be disappointed! It's a great value. It also retains an Indian flair as opposed to the 'cookie cutter' global brands.
5 out of 5
Recommended
for Everyone
by A verified traveler

街の喧噪の中のオアシス

Posted May 6, 2015
チェンナイは、未舗装だったり、歩道がなかったり、異常にほこりっぽかったり、四方八方からクラクションを鳴らして脇をすり抜けようとするタクシー、リキシャ、オートバイの存在で、街を歩くのにも緊張の連続で、気楽にぶらぶらと街歩きできるような場所ではない。また、5月の気温は既に40度近く、ホテルを出るとすぐに下着まで汗でびっしょりとなる。 そのような中、ホテルの部屋に帰るとほっとして生き返った気分になれるというのはストレスの多い環境(そのようなストレスを好んで旅先に選んでいる訳であるが。。)では、非常に大事なポイントであり、それなりの出費をする意味はあると思う。 ゴアでも、タージ・ホリデイ・ビレッジという系列ホテルに宿泊した際は、同ホテルが5つ星をうたっている割には、従業員のレベルの低さ、サービスの悪さに驚いたが、タージクラブハウスの従業員は、はるかに良く教育されていて、レスポンスも早く、5つ星に値するホテルであると言えると思う。
4 out of 5
Recommended
for Business Travelers
by Avijit from Singapore

Comfort Classy Cute at Chennai

Posted May 2, 2015 on Hotels
Taj Club House makes for a great stay at Chennaj though one mustn't expect the same Taj standards as they get from the Taj upper end ones. This is a bit like 4.5 star Taj not the 5 star Taj. First day they forgot to clean room, one of the days for 30mins an ordered Aloo Paratha didn't come in Bfast and two of the days they forgot to clear the dustbin. These minor blips apart, the staff is fantastic, service good, room top comfort and cleanliness, great sleep, bathroom is unique with dual shower heads!, Bfast is great spread and excellent mix of local exotic cuisine, Indian popular cuisine (yes local and rest of India have to be separate categories - India is so diverse) and standard western cuisine. All in all great stay and kudos to the staff. They always have a smile and ready to help and guide. Checkin was super fast and so too was checkout. It's location being heart of Chennai gives easy quick access to nearby places including marina beach, stadium, Spencer's plaza etc. Food at Mediterranean restaurant or in room dining was good, delicious and very cheap compared to India 4.5 star prices.
5 out of 5
Recommended
for Everyone
by A verified traveler from C

Excellent staff

Posted Mar 22, 2015
Such friendly and respectful staff. A pleasure. Food was good. Rooms very clean. Pool lovely. Spa was great! Cable TV in the room was a bit hit and miss. Kept cutting out. Apart from that all good!
4 out of 5
Recommended
for Business Travelers
by Ainsley from Aberdeen

The Taj always delivers high quality

Posted Feb 11, 2015 on Hotels
As always with business-related stays at Taj Hotels, this was a pleasant and satisfactory experience. The staff were (as ever) very helpful, the room comfortable, and the facilities good (especially enjoyed the rooftop pool and social area).
5 out of 5
Recommended
for Everyone
by A verified traveler from chicago, il

Posted Jan 8, 2015
I would highly recommend this hotel to anyone traveling to Chennai (particularly from out of the country). The rooms are clean, staff was friendly, food was great in the restaurants. Very happy with our stay!
4 out of 5
Recommended
for Families
by Easwaran from singapore

taj in chennai

Posted Dec 29, 2014 on Hotels
great service, location and comfort. rooms were a little musty though
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to US Consulate

Posted Dec 16, 2014
Pros: Staff & treatment
Good staff. Treat well. Flexible with check-in timings.
4 out of 5
Recommended
for Getaway With Friends
by Ram from Hyderabad

Ok hotel made great by the friendly staff

Posted Dec 10, 2014 on Hotels
extremely friendly staff.
5 out of 5
Recommended
for Business Travelers
by Nikesh from Bangalore

Lovely!

Posted Jun 6, 2014 on Hotels
Lovely stay, in a lovely hotel, with a good breakfast spread, in an excellent location. Room was average sized; but nicely decored. The bathroom lacked a tub, else was excellent. The rooms were clean and fresh. Negatives - TV channel selection was bad with average/bad reception quality. Wifi is payable - like all Taj :(