Ratings based on 83 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
96% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent visit

Posted Mar 1, 2015
Cons: front desk lacked a bit of clarity but made good efforts
Great hotel, great breakfast buffet, new hotel, nice facilities, spacious comfortable room
2 out of 5
Recommended
for Everyone
by A verified travelerfrom UK

NICE HOTEL; DODGY PRACTICES; POOR SERVICE RECOVERY

Posted Feb 18, 2015
Pros: It is attractive as detailed above.
Cons: Don't try to scalp the customers.
This is a nice hotel; pleasing lobby, great breakfast; lovely rooftop restaurant; clean, comfortable rooms; friendly staff. HOWEVER: we encountered two examples of dubious practice. The first is that, on asking that a taxi be ordered, we discovered that the staff are constrained to use a particular hie firm at silly rates. They would have charged us OVER SIX TIMES what we had to pay when we got another cab. Secondly, the rooftop restaurant allegedly only has high mark-up imported gin. We specifically asked for singles, were charged for doubles and, despite bringing it to the management's attention (front desk, duty manager, restaurant manager) in the hotel and subsequently through an exchange of e-mails, the hotel has not seen fit to correct the error. Once taxes and charges have been added the difference is just enough to be irritating. Our son, who lives in Chennai, has heard similar tales from others so the mistake may not be entirely unintended.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice boutique hotel with great rooms

Posted Feb 13, 2015
Very friendly staff, great breakfast buffet, clean and spacious rooms in a quiet part of Chennai.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent choice in Chennai

Posted Feb 2, 2015
Incredibly helpful staff who went out of their way to help me.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Minnesota

Great hotel, great food

Posted Jan 19, 2015
Loved this hotel! Food is great!! We had stayed at several hotels at different places during our vacation, but this hotel had salads that were unavailable elsewhere, including Le Meridien. We will go there again. Service is great! Highly recommend it.
5 out of 5
Recommended
for Everyone
by A verified traveler

Rustig en fantastisch hotel

Posted Dec 11, 2014
Alles is heel fijn verzorgd. Ontbijt is fantastisch. De warme ontbijtgerechten worden op kleine schaal aangeboden zodat deze niet te lang op de warme platen worden gehouden. Er staan ook 2 supervisors die nog alles in oog houden.
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Excellent hotel with great service

Posted Oct 22, 2014 on Hotels.com
Very nice hotel with friendly personal service, good food. Just completed refurbishment of the lobby and main restaurant. Gym a little small with two running machines, one bike and a weights machine. Nice roof top pool (more of a plunge pool than swimming pool). Highly recommended
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel - friendly staff.

Posted Oct 16, 2014
Nice hotel. The staff were friendly. The food was lovely and reasonably priced.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice neighborhood excellent staff and service

Posted Jul 15, 2014
Pros: BREAKFAST AND STAFFS
Cons: EVERY THING IS FINE
Location: VERY NEAR TO THE ANNASALAI AND NEARBY HOSPITALS
EXCELLENT SERVICE AND VERY GOOD BREAKFAST,ROOM WAS VERY NICE ESPECIALLY THE BATHROOM.ITZ A WONDERFUL EXPERIENCE.SURELY NEXT TIME I WILL STAY HERE.
5 out of 5
Recommended
for Everyone
by Mohanfrom Amsterdam, NL

Perfect for the business traveller

Posted Jun 23, 2014
Pros: I am most drawn to this hotel by the quality of service that the staff provide.
Cons: The gym, and the room service menu are both in need of considerable improvement.
Location: The location is well suited for travel to both the traditional CBD (Mount Rd., etc.) and out to the newer areas on the OMR.
I always enjoy my stay at the Raintree- St. Mary's. I have been a regular guest here since 2005, and have averaged at least 30 nights a year at this property since then. The service is excellent, and all of the amenities that I look for as a frequent business traveller are available and of reasonably good quality.