Ratings based on 248 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
92% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by Mike from Chattanooga

Comfortable and convenient

Posted Apr 10, 2014
Pros: The comfortable bed and friendliness of the staff.
Cons: Can't think of anything I'd like different
Location: The Cherokee Casino is the big draw, and since it's the only one around, players are at a bigger disadvantage there than in any casino I've ever been.
Unlike some of the hotels I've stayed at recently, the mattresses were very comfortable, being firm, but still soft. The free, hot breakfast varied slightly each day, which was nice. I liked the location, which is not right in the middle of things, but only about a mile away.
4 out of 5
Recommended
for Everyone
by Susan from Knoxville, TN

Nice hotel

Posted Feb 17, 2014
Pros: The shuttle to Harrah's and the hotel seemed fairly new or recently remodeled.
Cons: Nothing.
I was pleasantly surprised by this hotel. All the amenities exceeded my expectations. The bathroom vanity was awesome and the full length closet mirror was an excellent make-up mirror. The staff I interacted with were very polite and helpful.
3 out of 5
Recommended
by Liz from Virginia

Noise Alert!

Posted Jan 15, 2014 on Hotels.com
The hotel is convenient, clean and has a good breakfast. The only problem is that you can hear everthing going on in the hallway. Two of us stayed there and were awakened several times by people coming in late from the nearby casino. The room was located near the elevator and you could here it "ding" during the night. Also, forget about sleeping-in the next morning. Of course the conversations and the room cleaning carts squeakiing all made noise. Needless to say we did not get a good nights sleep.
5 out of 5
Recommended
for Getaway With Friends
by Bill Holt from Cherokee,NC

Excellent weekend location.

Posted Jan 7, 2014 on Hotels.com
Everything was consider Excellent.
5 out of 5
Recommended
by A verified traveler

Polar express

Posted Dec 25, 2013 on Hotels.com
Great
4 out of 5
Recommended
for Couples
by A verified traveler

This traveler left a rating score only Posted Dec 24, 2013 on Hotels.com
5 out of 5
Recommended
for Families
by A verified traveler

This traveler left a rating score only Posted Dec 18, 2013 on Hotels.com
4 out of 5
Recommended
by A verified traveler

Posted Dec 17, 2013 on Hotels.com
The hotel was very clean and the staff was helpful. The free breakfast however was terrible!
5 out of 5
Recommended
by Alice from Atlanta

Great Value

Posted Dec 16, 2013 on Hotels.com
Included Breakfast was great.
5 out of 5
Recommended
for Everyone
by A verified traveler

This traveler left a rating score only Posted Dec 10, 2013