Ratings based on 126 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
93% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Aug 8, 2014
Very Nice and quiet kids love the indoor pool I will decently come back Close to grate locations
5 out of 5
Recommended
for Business Travelers
by Dennis from ct

Very nice stay at your hotel

Posted May 14, 2014
Pros: Comfort and convenience
Cons: Everything was provided that I needed on this trip
Location: There only a short time on business. Didn't have time to see the area.
The room was very clean and well organized, comfortable bed, and staff very professional and courteous. A very good experience
Comment from Hotel Management
May 31, 2014 by hotel management, Hotel Management
Thank you, Dennis, for such a nice review of our property! We are thrilled that you enjoyed your stay, and do hope to have the opportunity to welcome you back in the near future. Have a great summer!
5 out of 5
Recommended
for Personal Event
by T. Dale

Great Stay

Posted May 11, 2014 on Hotels.com
Great stay as always. Have stayed here several times. And it's always been a pleasant stay.
Comment from Hotel Management
Aug 2, 2014 by hotel management, Hotel Management
Thank you, T Dale! It is so nice to receive reviews from a returning guest, and we do hope to welcome you back many times in the future. We appreciate your business and your lovely comments!
5 out of 5
Recommended
by Tina from syliva

Posted May 9, 2014 on Hotels.com
Very nice and comfortable rooms.
Comment from Hotel Management
Aug 2, 2014 by hotel management, Hotel Management
Thank you, Tina, for your kind review of our hotel. We are so pleased that you enjoyed your stay, and do hope to see you again. Have a great summer!
4 out of 5
Recommended
by Thanga Prakash from San Jose Ca

Excellent stay

Posted May 3, 2014 on Hotels.com
A little far from noc where we had booked for zip line n rafting.. But was drivable.. 30 mins drive.. Excellent breakfast.. Comfortable beds.. Will stay again..
Comment from Hotel Management
Aug 2, 2014 by hotel management, Hotel Management
Dear Guest: Thank you for taking the time to write a review of our hotel. We are very pleased that you found our hotel to be comfortable and a convenient location for enjoying our beautiful western NC mountains. We do hope to see you again!
5 out of 5
Recommended
for Personal Event
by Jennifer from Canton, GA

No complaints

Posted Apr 29, 2014 on Hotels.com
Stayed overnight to take my daughter to a soccer camp at Western Carolina University, which was a quick and easy drive just a few miles away. Nice hotel; friendly staff; comfortable room/bed; no complaints! :)
Comment from Hotel Management
Aug 2, 2014 by hotel management, Hotel Management
Thank you, Jennifer! We are so pleased that you found our hotel to be convenient to WCU and that you enjoyed your stay. Please return to see us in the future! Have a great summer!
5 out of 5
Recommended
by Blake from Dillsboro

Recommend highly

Posted Apr 29, 2014 on Hotels.com
The hotel was great. We arrived early and they were able to let us get in our room then. Very friendly and helpful front desk staff!
Comment from Hotel Management
Aug 2, 2014 by hotel management, Hotel Management
Thank you, Blake, for taking time to write a review of our hotel. We are so pleased that you enjoyed your stay, and happy that we could allow for an early check-in for you. Please come back to see us!
5 out of 5
Recommended
for Everyone
by A verified traveler

nice and clean

Posted Apr 28, 2014
Hotel was very nice. This was the cleanest hotel I have stayed. Staff was very nice as well, breakfast was great.
Comment from Hotel Management
May 31, 2014 by hotel management, Hotel Management
Dear Guest: Thank you for your generous comments of our Holiday Inn Express & Suites - Dillsboro/Western Carolina. We are thrilled that you found our accommodations and service to be excellent, and do hope to have the opportunity to welcome you back. Please enjoy your summer!
4 out of 5
Recommended
by A verified traveler

Great Service, Check your doors!

Posted Apr 20, 2014 on Hotels.com
Hotel was located in the middle of nowhere with only a gas station within walking distance. Staff was super friendly but there was an issue with my hotel door.... it wouldnt close on its own. You had to lift up on the door, then turn the handle. I, of course, didn't notice this til the next morning so imagine my surprise when my door was open when I woke up. So check your doors!
Comment from Hotel Management
Aug 2, 2014 by hotel management, Hotel Management
Dear Guest: Please accept our apologies for the maintenance issue you experienced during your stay with us. We assure you that it is not a common problem, and that the door has been fixed. We are pleased that you found our staff to be friendly, but do regret that you were not completely satisfied with the accommodations, and do hope to have the opportunity to provide a more compfortable stay next time you are in the area. Thank you for choosing to stay with us!
5 out of 5
Recommended
for Overnight Stay Before Destination
by J.Z. from MI

Outstanding!

Posted Apr 15, 2014 on Hotels.com
This hotel was perfect for us. Beds and pillows were so soft and comfortable. Wish all hotels were like this one. Great full breakfast too.