Ratings based on 155 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
97% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.1 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Newport, NC

Christmas 2014

Posted Dec 29, 2014
Pros: Proximity to Polar Express and Harrah's Cherokee
Cons: Bigger Rooms. Keep the breakfast hot (eggs and potatoes) for those who come towards the end of service.
Location: Polar Express and Harrah's Cherokee
Staff was friendly. Room and bathroom extremely small. Since we were there on Christmas Day, they did not have maid service, but were very accommodating with towels, etc. when asked. Heat/Air unit was a bit loud. Breakfast buffet was as expected.
4 out of 5
Recommended
for Everyone
by A verified traveler

Would recommend to all

Posted Dec 23, 2014
Staff was helpful and nice. Helpful with dining areas and town visits.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Mebane NC

Nice Hotel at Bryson City

Posted Dec 9, 2014
Pros: Everything
Cons: Nothing
Location: Bryson City, Dillsboro, Cherokee
Stayed overnight while going to the North Pole on the Polar Express. Super nice staff. Very clean. hotel. Would recommend without hesitation. They went above and beyond what was expected.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom KY

Great stay for the Polar Express train

Posted Dec 2, 2014
Stayed one night with my wife and son for an evening ride on the polar express. Nice place, great rate, and very close to town center. Wish breakfast had more natural selections, but I suppose its on par with other hotels of this caliber.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom ga

Nice

Posted Nov 3, 2014
Very nice handicap room. We were on the street side, without the heat/ air on you could hear thr traffic. Not bad though. Need some instructions on how to set the shower. Great breakfast, helpful staff. Would stay here again.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Kernersville, NC

Nice quiet stay.

Posted Nov 2, 2014
Loved that you can open the windows and get the fresh mountain air. Close to train and downtown. Great waffles on breakfast buffet.
4 out of 5
Recommended
for Couples
by Terryfrom Apollo Beach, Fl

Bryson City trip

Posted Oct 21, 2014 on Hotels.com
We had a great time in Bryson, The hotel went out of its way to accomodate motorcycle riders. Provided towels every morning to dry off seats and had information in lobby on bike routes in the area.
4 out of 5
Recommended
for Everyone
by A verified traveler

Hotel & staff great, the only issue was room size

Posted Oct 20, 2014
We stayed in room with king bed. The room & it's facilities were so small it felt like staying in a camper. Next time we will check square footage/layout of room before reserving, or view room before check-in. Haven't had this issue before. Otherwise, the hotel, staff, and location was great.
5 out of 5
Recommended
for Getaway With Friends
by Carolfrom Florida

clean, comfortable, good breakfast

Posted Oct 18, 2014 on Hotels.com
Would stay here again. Close to everything.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Columbia, TN

Nice hotel near Great Smokey Mountain Railroad

Posted Oct 16, 2014
Enjoyed my stay at Sleep Inn, Bryson City. Room was a bit small, but very comfortable and affordable.