Ratings based on 165 Verified Reviews
They paid and stayed. We double-checked.
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.6 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from Aberdeenshire
Nice hotel and very central for shopsPosted Apr 1, 2014
Cons: Make the breakfasts more afordable
Location: Lovely walks round the chester walls . Shopping great Lovely lunch in the slug & lettuce
Loved our short stay here . Cant comment on breakfasts as didn't take . Parking at the hotel car park was excellent although it did cost £10 per night . Would stay here again if in Chester . Hotel was only a short walk from shops and resturants . Tried the tapas resturant not far from hotel it was excellent .
for Everyoneby Kevin from Spain
Perfect location for exploring Chester by footPosted Mar 16, 2014
Pros: Location, room comfort.
Cons: Directions to hotel and parking, not used to paying to park when staying at hotels. Free street map of Chester at reception would be helpful
Location: The whole of Chester is within walking distance of the hotel, good access to river and canal.
Could not fault it, possibly more up market than we are used to but made a nice treat, staff were friendly and helpful.
for Everyoneby libby from Leeds
Lovely City centre hotelPosted Mar 10, 2014
Pros: Beds too soft
Cons: Firmer beds. Raised height for the bed in the accessible room. The drains in the shower were a bit slow also...not blocked but were slow
We stayed in a Disabled accessible room, which had the excellent bathroom facilities for wheelchair user in our party. The bed was the only down side. It was too soft! And not high enough for a wheelchair user. However the hotel itself was clean and bright and modern. very friendly and helpful staff. Will stay again.
for Everyoneby Pippa from Cotswolds
Wonderful location with brilliant staffPosted Feb 26, 2014
Pros: Bed was VERY comfortable!
Cons: Pass .... we thought that we received very good value for money
Location: The racecourse is across the road - ten minute walk to the city center - can pick up the 'wall walk' from the front door.... marvelous
Thoroughly enjoyed a shot break away with my partner to celebrate his 30th birthday. We were both impressed with the location and the very positive and hugely helpful staff. The room was small but perfectly formed, impeccably clean and had all of the much appreciated attention to detail that makes a hotel stay especially comfortable (steam proof bathroom mirror, hairdryer, proper filter coffee kits...etc). We would both stay again without hesitation and would recommend to friends.
for Everyoneby heather
Nice hotel with lovely view of racecoursePosted Feb 20, 2014
Beautiful bedroom very good size. Very good breakfast in restaurant with excellent view
for Everyoneby A verified traveler
Great beds!Posted Jan 30, 2014
Extremely comfortable beds!
for Everyoneby A verified traveler
Posted Jan 26, 2014
for Everyoneby Mark from Florida
Great hotel close to city centerPosted Jan 23, 2014
Pros: Location and newness
Cons: Bed Linen
Location: 5 minute walk to city center
Repeat stay, I like the location and its ease to the center and motorway network. Very good top floor restaurant too.
by A verified traveler
Clean comfortable and convenient Value for moneyPosted Jan 21, 2014
Pros: Clean and unpretentious
Location: Within 15 minute walk of all parts of Chester Old Town.
for Business Travelersby S from Northern Ireland
Lovely hotel with spacious roomsPosted Jan 18, 2014
Pros: The style, rooms and staff
Cons: The heating and tea/coffee facilities in room
Arrived very late one night but met with cheery staff. Large spacious rooms but air con seemed constantly set to cold, no kettle in the room for my usual cuppa first thing. Restaurant breakfast great and good value for money.