Ratings based on 176 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
99% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great Holiday Inn

Posted May 12, 2015
Cons: Car park spaces
Location: Cheshire oaks designer outlet - 3 mile
Great location, close to Cheshire oaks designer outlet, great breakfast, small car park
4 out of 5
Recommended
for Business Travelers
by Paulfrom London

Vanilla hotel

Posted Mar 3, 2015 on Hotels
About as reliable as holiday in always is. The room was very comfortable, breakfast was average. Fitness room was very good but is shared with council run health club so although very friendly and well equipped was of a lower standard that I would expect.
5 out of 5
Recommended
for Families
by Peterfrom York

Training needed in some areas

Posted Feb 24, 2015 on Hotels
Very nice short stay, let down slightly by no customer service in restaurant regarding main meal that could have been better. Relayed problem on check out & were given 20% off food bill, which was excellent & not expected.
3 out of 5
by A verified traveler

Posted Feb 24, 2015
It was an okay stay overall. The air con in my room wasn't set at a comfortable temperature.
4 out of 5
Recommended
for Families
by Thomasfrom Dublin

Decent Hotel

Posted Feb 22, 2015 on Hotels
Very convenient for shopping in Cheshire Oaks
5 out of 5
Recommended
for Couples
by A verified traveler

Lovely stay

Posted Feb 22, 2015 on Hotels
We stayed for one night. The staff were very friendly and helpful. Room was lovely and clean. Would definitely return.
4 out of 5
Recommended
for Families
by Glennfrom Wolverhampton

nice hotel

Posted Feb 22, 2015 on Hotels
Nice hotel with lovely view over the canal.Great and safe swimming facilities enjoyed by our kids.Overal enjoyable stay.
5 out of 5
Recommended
for Families
by Jennyfrom ireland

nice hotel

Posted Feb 16, 2015 on Hotels
Nice hotel with very friendly staff. Small dinner but very good breakfast
4 out of 5
Recommended
for Families
by Carolfrom Congleton

Great value for money.

Posted Feb 11, 2015 on Hotels
Very impressed for the price. Rooms basic but clean. Good variety of hot & cold breakfast & amazing value at only £10 extra for breakfast for all three of us. Without exception every member of staff was helpful & friendly.
5 out of 5
Recommended
for Couples
by Junefrom Jersey

A Great Hotel

Posted Feb 10, 2015 on Hotels
We visit Ellesmere Port occasionally for family events and always choose this hotel because it maintains a high standard. We first used it 12 years ago and have never been disappointed. We appreciate the comfort of the rooms; the breakfast; the bar/restaurant and most of all the friendliness of the staff.