Ratings based on 45 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
91% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Toronto

Clean and comfortable

Posted Sep 2, 2014
Pros: newness and very clean
Cons: A/C unit noisy
Location: right off the highway and there is a 24hr Walmart and Menard's down the street.
Visited relatives in Detroit and stayed at this Holiday Inn for a night before returning to Canada. This hotel felt very new and clean. The staff were very friendly. The hot breakfast was satisfactory and had many choices including automatic fresh pancake maker. Our short stay didn't allow us to experience the exercise room or pool. 24hr Walmart down the street!
Comment from Hotel Management
Sep 21, 2014 by Brett, Hotel Management
Valued guest, Thank you for the 4 star review, we appreciate your feedback.
4 out of 5
Recommended
for Everyone
by A verified traveler from IL

Did not clean room

Posted Jul 11, 2014
Cons: We stayed 2 nights. after the first night they forgot to clean the room which was MAJOR annoying.
We stayed 2 nights. after the first night they forgot to clean the room which was MAJOR annoying.
Comment from Hotel Management
Jul 11, 2014 by Brett, Hotel Management
Dear J, I'm sorry for this inconvenience. I'm not sure what happened here but will look into it so future travelers don't experience the same thing. Thanks for letting us know, and thank you for your business!
2 out of 5
by A verified traveler

Posted Jun 12, 2014
We were very disappointed because the room we received was not what we paid for. We had had been promised a room with two queen beds and we received a room with one king sized bed.
Comment from Hotel Management
Jun 16, 2014 by Brett, Hotel Management
Dear traveler, I certainly apologize for the inconvenience you experienced. We do not have any issues assigning room types that guests prefer, however sometimes we are not able to accommodate for any number of reasons. Again, please accept my apologies in this case.
5 out of 5
Recommended
for Business Travelers
by Kiera from Manchester, MI

Wonderful Visit

Posted May 12, 2014 on Hotels.com
Had a great night. Everything went smooth. Breakfast was great.
Comment from Hotel Management
Jul 19, 2014 by Brett, Hotel Management
Thank you Kiera for your review. Simple and to the point, I love it! We are happy to hear you enjoyed your stay.
5 out of 5
Recommended
by A verified traveler

Great Stay

Posted Apr 8, 2014 on Hotels.com
The hotel was very clean and the staff were very friendly. We will be back and their breakfast was a hit with the kids!
Comment from Hotel Management
Jun 14, 2014 by Brett, Hotel Management
Thanks for the 5 star review! It's nice to know that our efforts are recognized by guests like yourself. Happy to hear the breakfast was a hit too!
3 out of 5
Recommended
for Personal Event
by Mike Oleniczak from Bloomington, IL

Hotel amenities

Posted Mar 21, 2014 on Hotels.com
Overall facility was nice, but breakfast was subpar due to quality of breakfast items rather than service. The breakfast hostess did an outstanding job of what she had to work with.
Comment from Hotel Management
May 24, 2014 by Brett, Hotel Management
Thank you for your review. I will use your feedback about our breakfast to help improve it's quality.
5 out of 5
Recommended
for Everyone
by Jimmy from MI

Great room, great service, pleasant staff.

Posted Mar 17, 2014
Pros: Clean and a pleasant decor.
Cons: Coffee in the room was not up to par with the rest of the place. Did not taste good.
Was here just overnight for a wedding. Staff greeted us quickly and was helpful and pleasant.
Comment from Hotel Management
Sep 20, 2014 by Brett, Hotel Management
Hope you enjoyed yourself at the wedding. We are happy to hear you enjoyed your stay! Thank you.
Comment from Hotel Management
Mar 23, 2014 by Brett, Hotel Management
Hope you enjoyed yourself at the wedding. We are happy to hear you enjoyed your stay! Thank you.
5 out of 5
Recommended
for Personal Event
by A verified traveler

TV service

Posted Feb 15, 2014 on Hotels.com
TV service was not the greatest
Comment from Hotel Management
May 24, 2014 by Brett, Hotel Management
Thank you for your review. If you have any further feedback you can provide us about what exactly the issue was, we can address it. Thank you for the overall 5 star rating though!!!!
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Dec 16, 2013 on Hotels.com
Comment from Hotel Management
May 24, 2014 by Brett, Hotel Management
5 stars, thank you very much!
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Nov 17, 2013 on Hotels.com
Comment from Hotel Management
May 24, 2014 by Brett, Hotel Management
Happy to see another 5 star review.