Ratings based on 127 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
88% of guests recommend
3.7 Room cleanliness
3.7 Service & staff
3.6 Room comfort
3.4 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by jim from casper wy

way over priced and for what you get.

Posted Mar 17, 2014
Pros: ummm the towels were clean???
Cons: Update the room. throw away the old linen, fix the heater.
Location: was located right next to the interstate easy access
Put in the reservations though the web about a week in advance for a 3 night stay. Was given a room right by the main entrance to the parking lot. Everyone that came in to go to a upper room had to go through the door next to our room. so all you heard at night and in the morning was people coming in and out and the door banging. enter the room is was cold so we turned the heater on and it sounded like a helicopter taken off and landing all night. not to mention when it was turned on all you could smell was the burning dust coming off the heater. The bed was comfortable but was over looked because of the sheets being like toilet paper thin with little lint balls all over them. In the bathroom the vent didn't work. so you know that had to be pleasant for everyone. Refrigerator barely worked. We told the clerk about it and was told they couldn't do anything cause we made the reservations online. I think the thunder motel might have been better than this place, was very disappointed. stay away form room 120.
Comment from Hotel Management
Oct 11, 2014 by Jennifer, Hotel Management
Dear Jim, Thank you for your honest feedback. The items you pointed out are simply unacceptable and I sincerely apologize for what you experience at our hotel. Your feedback is being used to better that room and implement changes. But most important, I hope you will consider staying with us again the future. Jennifer Thayer Director of Rooms
3 out of 5
Recommended
by Dave Harris

This traveler left a rating score only Posted Feb 24, 2014 on Hotels.com
4 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted Feb 19, 2014 on Hotels.com
4 out of 5
Recommended
for Overnight Stay Before Destination
by A verified traveler

This traveler left a rating score only Posted Jan 19, 2014 on Hotels.com
4 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted Jan 9, 2014 on Hotels.com
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 5, 2014
Has an office center available, but no complimentary breakfast.
3 out of 5
Recommended
by A verified traveler

not much around

Posted Dec 18, 2013 on Hotels.com
we got a handicapped room which we didn't ask for. the shower drained into the entire bathroom and took hours to drain. you had to wear shoes if you wanted to use the bathroom. it had flooded some many times that you couldn't even close the bathroom door.
1 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted Dec 8, 2013 on Hotels.com
3 out of 5
Recommended
for Overnight Stay Before Destination
by jane from boston

good place along the way

Posted Nov 29, 2013 on Hotels.com
Worst pillows ever!! They need to comply with Holiday Inn requirements.
Comment from Hotel Management
Mar 22, 2014 by Jennifer, Hotel Management
Thank you for taking the time to give us your feedback. I am happy to say we are in the process of replacing all the pillows in the hotel and will have it completed by the end of January. I hope you will give us another try. Thank you Jennifer Thayer Director of Rooms
5 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted Nov 1, 2013 on Hotels.com