Ratings based on 110 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
95% of guests recommend
4.7 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by lorrie from cheyenne wy

Excellect

Posted Feb 8, 2014
Loved the remodeled rooms. It was clean and smelled new.
4 out of 5
Recommended
for Business Travelers
by John from Texas

Good place but signage is confusing

Posted Dec 24, 2013
Pros: Clean and warm.
Cons: Outside signage
Location: Near the Interstate and right across small street from a Home Depot.
I drove in to Cheyenne late in the evening. Drove right to the hotel, with the help of my GPS unit, but as I was approaching the hotel I was confused by the signage. Seems the hotel (major competitor) that is located further and behind the Holiday Inn Express has a large sign that appears to be over this hotel. So as I am approaching the right hotel I'm thinking I'm at the other hotel and wondering where the HIE is. Seems the HIE sign is smaller and harder to see. The stay was nice and the room very comfortable. Enjoyed the complimentary breakfast and USA Today newspapers also.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Dec 16, 2013 on Hotels.com
Just passing thru for the night. Good parking, close to out back steak house ;) clean room. Would stay there again
5 out of 5
Recommended
by A verified traveler

Great hotel

Posted Oct 28, 2013 on Hotels.com
This place was the best possible overnight experience I could have had after a long drive. The shower is amazing, the staff is very friendly, and check out is at noon!
4 out of 5
Recommended
by A verified traveler

Welcome port in a storm

Posted Oct 9, 2013 on Hotels.com
Delightful staff. Exterior construction closed front entrance, limited pool/spa, requested closed blackout shades. Still very pleasant stay.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Sep 24, 2013 on Hotels.com
I would definitely stay at the Holiday Inn Express again.
2 out of 5
by A verified traveler

Box with beds in

Posted Sep 15, 2013
Pros: Room was nicely fitted and comfortable. Outside that.... Nothing!
Holiday inn express! you know what you get? not here; staff unfriendly surly abd a smile may well have killed them! all if them!
4 out of 5
Recommended
for Everyone
by db from casper

Nice hotel, always friendly staff

Posted Sep 8, 2013
Pros: The extra space in the room
Cons: bathroom had an odd smell
Location: great, right off the interstate
Our experience was good, breakfast is great and the staff in always friendly and helpful
5 out of 5
Recommended
for Personal Event
by A verified traveler

Great Hospitality

Posted Sep 4, 2013 on Hotels.com
Normally, when I check into a property at 1AM, I'm greeted by a younger person who has zero personality and absolutely no hospitality I.Q. whatsoever - but I'm happy to say that the lady who checked me in at this particular Holiday Inn, on this particular evening, was GREAT! I don't remember her name, but I do remember how warm and inviting she was. I was EXHAUSTED, and she checked me in as quickly as I've ever been checked in, and just made me feel like she was so happy that I had made it - like she actually cared. Honestly, isn't that how all hotel front end people should be? But sadly, most aren't. This lady as a breath of fresh air and I hope that Holiday Inn realizes what they have in a truly valuable employee. A room, is a room, is a room at most of these roadside hotels, and the only person that most travelers even have contact with is the person who checks them in....and in this case, she was GREAT!
5 out of 5
Recommended
by A verified traveler

Book early for Frontier Days!

Posted Sep 4, 2013 on Hotels.com
Stayed in a really dumpy hotel last year that cost almost the same amount of money because we booked late. This hotel was great and so was the price considering the premium put on room rates for the CFD. Hope to get a room here next year!