Building design

Reviews of Aruntara Riverside Boutique Hotel

4 out of 5
Aruntara Riverside Boutique Hotel
351/1 Charoen Prathet Road, Tumbol Changklan, A. Maung, Chiang Mai, Chiang Mai

Reviews

9.0

Wonderful

Rating 10 - Excellent. 150 out of 274 reviews" "
Rating 8 - Good. 98 out of 274 reviews" "
Rating 6 - Okay. 20 out of 274 reviews" "
Rating 4 - Poor. 4 out of 274 reviews" "
Rating 2 - Terrible. 2 out of 274 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Alyssa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property and room. Close to food and shopping. Staff was helpful at checkin/out and breakfast attendants were kind and attentive. Enjoyed breakfast on the terrace next to the river. Wish we could have stayed longer.
Stayed 1 night in Dec 2023
Response from Porrama (Poppy) - Sales Coordinator on Dec 21, 2023
Thank you so much for your visit. Your review is much appreciated. We hope you're having a beautifultime with us and We hope you will visit us again.Best regards,Aruntara Riverside Boutique Hotel

8/10 Good

louise, Erskineville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely quiet and comfortable hotel overlooking the river. Enjoyed the breakfasts and appreciated being within walking distance of the old city. Room decor a little dated though, quite dark! Also beds were on a raised platform, posing quite the tripping hazard when staggering around at night to go to the loo! But aside from this, really enjoyed our stay
Stayed 2 nights in Dec 2023
Response from Porrama (Poppy) - Sales Coordinator on Dec 7, 2023
Thank you so much for your visit. Your review is much appreciated.Please rest assured that these points will be addressed for improvement. I apologies if any inconvenience was caused. Thank you again for sharing your experience, and we hope to have the pleasure of welcoming you back in the near future.

10/10 Excellent

Ayelet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2023

10/10 Excellent

Marcela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We
Stayed 3 nights in Feb 2023

8/10 Good

Lawrence

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place really lovely setting for breakfast and dinner. Unfortunately the bed was too hard (and I like firm beds) Nice staff. Great for a few days
Stayed 3 nights in Feb 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cosy, comfortable, but far from the centre
Comfortable stay with helpful and pleasant staff. A nice view during breakfast next to the river. However, it’s a little far from the centre. A shuttle bus service makes up for this.
Stayed 4 nights in Jul 2019
Response from ฺีNoi on Dec 29, 2019
Dear Guest, Thank you for taking the time to post a review after staying at Aruntara Riverside Boutique Hotel. We are truly delighted to read how comfortable you felt staying at our accommodation by rated us. We look forward to welcoming you again. Best regards, Bussara Masadon Assistant Hotel Manager

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I came here for our honeymoon as well as his birthday. The staff really went out of there way to make us feel extra special; roses around the room and a cake on my husbands birthday. Really enjoyed the buffet breakfast as well as the scenery being right next to the river. Great boutique hotel experience. 👌
Stayed 3 nights in Nov 2019
Response from noi on Dec 1, 2019
Dear Guest, Thank you for taking the time to post a review after staying at Aruntara Riverside Boutique Hotel. We are truly delighted to read how comfortable you felt staying at our accommodation by rated us of 5 stars and many great review of our staff and facilities. We look forward to welcoming you in the next occasion. Kind Regards, Noi Assistant Hotel Manager

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and amazing staff. Highly recommended.
Stayed 2 nights in Nov 2019
Response from noi on Nov 5, 2019
Dear Guest, Thank you for taking the time to post a review after staying at Aruntara Riverside Boutique Hotel. We are truly delighted to read how comfortable you felt staying at our accommodation by rated us of 5. We look forward to welcoming you again. Kind Regards, Bussara Masadon Assistant Hotel Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Stayed 4 nights in Jul 2019
Response from Noi on Jul 17, 2019
Dear Guest, Thank you for taking the time to post a review after staying at Aruntara Riverside Boutique Hotel. We are truly delighted to read how comfortable you felt staying at our accommodation by rated us of 5. We look forward to welcoming you again.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet oasis
Lovely quiet oasis on the river. The room was well set out and comfortable, the staff were helpful and friendly. The free shuttle each evening to the night market or walking street was good
Stayed 3 nights in Jun 2019
Response from Noi on Jul 3, 2019
Dear Guest, Thank you for taking the time to post a review after staying at Aruntara Riverside Boutique Hotel. We are truly delighted to read how comfortable you felt staying at our accommodation by rated us of 10. We look forward to welcoming you again.

4/10 Poor

Anne

Traveled with group, Traveled with family
Disliked: Amenities, property conditions & facilities
The location on the river was nice. Price was very reasonable. Quiet - “Zen” atmosphere. Breakfast was good. Some staff were gracious, welcoming and helpful (especially the front door security guard. He was an angel). Rooms are old and need major work. The dinner we had was awful and atmosphere uncomfortable (hot, mosquitoes, etc.) - indoors! One morning we came down to breakfast and several tables had bugs crawling all over them. Our spa appointments were messed up - granted we asked to change times but the whole thing was a disaster. Staff apologized and offered a “fix” that in no way worked with our needs or schedule. TV and beds were a joke. Communication with the staff was not good. The charge for a shuttle to the airport changed depending on who was manning the front desk. We did get a free ride to the Sunday market but we just got dropped off with no directions or info regarding where we were or which way to go. We would not recommend this property.
Stayed 3 nights in Apr 2019
Response from Bussara Masadon/Assistant Hotel Manager on May 5, 2019
Dear M/M Anne, Thank you for constructive review of your recent stay at Aruntara Riverside Boutique Hotel, Chiang Mai. We truly appreciate the time you have taken to share your experiences on Expedia We sorry to read that you were not happy with facilities and room and some of uncomfortable service especially the spa, restaurant, transportation and staff service. On behalf of all our team, we deeply apologize for any inconvenience or dissatisfaction you experienced during your stay at our hotel. We are investigating and passing your kind comments onto our management team. We will make any changes necessary to improve our facility and services as soon as possible. We appreciate your valuable suggestions for improvement of our hotel. Sincerely your, Bussara Masadon Assistant Hotel Manager

8/10 Good

Mrs Grace M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value hotel in Chiang Mai.
Good little hotel with really friendly staff. Good base for a 4 days trip to Chiang Mai with 4 year old son ans husband.
Stayed 4 nights in Feb 2019
Response from Bussara Masadon/Assistant Hotel Manager on Feb 28, 2019
Dear Guest, Thank you for taking the time to post a review after staying at Aruntara Riverside Boutique Hotel. We are truly delighted to read how comfortable you felt staying at our accommodation by rated us of 8. We look forward to welcoming you again.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, great location. They offer free transportation to night market and bike ride.
Stayed 2 nights in Dec 2018
Response from Bussara Masadon/Assistant Hotel Manager on Dec 23, 2018
Dear Guest, Thank you for taking the time to post a review after staying at Aruntara Riverside Boutique Hotel. We are truly delighted to read how comfortable you felt staying at our accommodation by rated us of 5 stars. We look forward to welcoming you and wish you a pleasant stay with us. Kind Regards, Bussara Masadon Assistant Hotel Manager

2/10 Terrible

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Hi Expedia I have bad experience with this booking because the room description clearly gives detail the bathroom and bathtub. Unfortunately, I got room without bathtub. I asked staff, she explained the rooms double bed with bathtub are booked. Very disappointed and unhappy. She can fix this by dirty solutions connect the twin beds for bathtub room. I hate when I paid for what I did not expect, ruin my trip... The hotel clarified that the Chinese group earlier booked specific the rooms with bathtub. Well, I would appreciate you better improve option select within room (1) twin beds (2) double also the detail specific with that room. No more excuse and confusion. In here, i cannot make attached image here.
Stayed 1 night in Dec 2018

6/10 Okay

simon, hongkong

Liked: Cleanliness, staff & service
Location is in the poor people district ,no restaurants or shops near by ,
Stayed 1 night in Dec 2018
Response from Noi-Assistant Hotel Manager on Dec 12, 2018
Dear Guest, Thank you for taking the time to post a review after staying at Aruntara Riverside Boutique Hotel. We are truly delighted to read how comfortable you felt staying at our accommodation. We sorry to read that you were not happy with the location and no attraction near by and will pass your kind comments onto our team. Kind Regards, Aruntara Riverside Boutique Hotel

10/10 Excellent

Tair

Great place!
The staff was very helpful and super nice, the all hotel and the room was clean and decorates
Stayed 1 night in Sep 2018
Response from Bussara Masadon/Assistant Hotel Manager on Sep 5, 2018
Dear Guest, Thank you for taking the time to post a review after staying at Aruntara Riverside Boutique Hotel. We are truly delighted to read how comfortable you felt staying at our accommodation by rated us of 5 stars. We look forward to welcoming you and wish you a pleasant stay with us. Kind Regards, Bussara Masadon Assistant Hotel Manager

10/10 Excellent

Barbara, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful resort in the river
Beautiful resort and great service and value. Easy access to old city. Very peaceful and calm. Nice bar and pool
Stayed 1 night in Jul 2018
Response from Bussara Masadon/Assistant Hotel Manager on Jul 29, 2018
Dear Guest, Thank you for taking the time to post a review after staying at Aruntara Riverside Boutique Hotel. We are truly delighted to read how comfortable you felt staying at our accommodation by rated us of 5 stars. We look forward to welcoming you and wish you a pleasant stay with us. Kind Regards, Bussara Masadon Assistant Hotel Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lovely hotel, wonderful staff, very private & personable
Stayed 4 nights in Jul 2018
Response from Bussara Masadon/Assistant Hotel Manager on Jul 23, 2018
Dear Guest, Thank you for taking the time to post a review after staying at Aruntara Riverside Boutique Hotel. We are truly delighted to read how comfortable you felt staying at our accommodation by rated us of 5 stars. We look forward to welcoming you and wish you a pleasant stay with us. Kind Regards, Bussara Masadon Assistant Hotel Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2018
Response from Bussara Masadon/Assistant Hotel Manager on Jun 25, 2018
Dear Guest, Thank you for your staying at Aruntara Riverside Boutique Hotel. We are truly delighted to read how comfortable you felt staying at our accommodation by rated us of 5 stars. We look forward to welcoming you again in the next occasion. Best regards, Bussara Masadon Assistant Hotel Manager

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was wonderful. The hotel staff very helpful. The room was spacious and clean.
Stayed 4 nights in Jun 2018
Response from Bussara Masadon/Assistant Hotel Manager on Jun 20, 2018
Dear Guest, Thank you for taking the time to post a review after staying at Aruntara Riverside Boutique Hotel. We are truly delighted to read how comfortable you felt staying at our accommodation by rated us of 4 stars. We look forward to welcoming you and wish you a pleasant stay with us. Kind Regards, Bussara Masadon Assistant Hotel Manager

8/10 Good

Kim, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing Stay
The hotel was ideal for a short stay. It is not within walking distance of much, but the staff are helpful with hailing tuk tuks and the red taxis are always near. The room was quite comfortable; be aware that the bed is rather hard, but i didn't having any trouble resting. The staff are warm and attentive.
Stayed 4 nights in Apr 2018
Response from Bussara Masadon/Assistant Hotel Manager on Apr 25, 2018
Dear Guest, Thank you for taking the time to post a review after staying at Aruntara Riverside Boutique Hotel. We are truly delighted to read how comfortable you felt staying at our accommodation and thank you very much for your suggestion, especially for the hard bed, we would definitely take this issue to our management team for improving this guest's inconvenience as we have planned to change the bed to the better quality for all room very soon. We look forward to have a chance to welcoming you in the next occasion. Kind Regards, Bussara Masadon Assistant Hotel Manager

8/10 Good

paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A riverside sanctuary retreat from the city
Our stay here was about relaxing somewhere quiet, comfortable and luxurious and so the hotel was perfect for us. There werent many guests at the time so we felt a bit like we had the place to ourselves. If you are looking for a similar type of break or a sanctuary from exploring the bustling city then this could be the place but if you want to be right in the action in the centre of town this could be a bit isolated.
Response from Bussara Masadon/Assistant Hotel Manager on Apr 20, 2018
Dear Guest, Thank you for taking the time to share your experience staying with Aruntara Riverside Boutique Hotel. We are always delighted to hear that our guests have received a warm and great service. We are pleased to read your review of comfortable and perfect stay and will of course relay your suggestion and rating to our team. We look forward to welcoming you in the next occasion. Best regards, Bussara Masadon Assistant Hotel Manager

10/10 Excellent

Tracie, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Peaceful Hotel on Riverside
Loved Chiang Mai, made all the better by staying at Aruntara hotel. Thank you all for a wonderful stay.
Stayed 3 nights in Apr 2018
Response from Bussara Masadon/Assistant Hotel Manager on Apr 15, 2018
Dear Guest, Thank you for taking the time to post a review after staying at Aruntara Riverside Boutique Hotel. We are truly delighted to read how comfortable you felt staying at our accommodation by rated us of 5 stars. We will pass your kind comments onto our staff. Best regards, Bussara Masadon Assistant Hotel Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good boutique hotel, decent standard
Decent stay, stylish hotel design, room is clean with good bathroom facilities, the view in the restaurant is good as it is facing the lawn and river. Breakfast choice is a little limited but offer make to order egg and bacon.
Response from Bussara Masadon/Assistant Hotel Manager on Apr 8, 2018
Dear Guest, Thank you for taking the time to post a review after staying at Aruntara Riverside Boutique Hotel. We are truly delighted to read how comfortable you felt staying at our accommodation and thank you for your suggestion of more choice of breakfast and the view of our restaurant. We look forward to have a chance to welcoming you in the next occasion. Kind Regards, Bussara Masadon Assistant Hotel Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel staff are amazing! Clean and friendly. The bed was a little hard for me, other than that everything was great!
Stayed 2 nights in Mar 2018
Response from Bussara Masadon/Assistant Hotel Manager on Apr 3, 2018
Dear Guest, Thank you for taking the time to post a review after staying at Aruntara Riverside Boutique Hotel. We are truly delighted to read how comfortable you felt staying at our accommodation by rated us of 5 stars. We will pass your kind comments onto our staff. Best regards, Bussara Masadon Assistant Hotel Manager

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An Elegant Stay with Elegant Staff
This hotel is an oasis, with everything just a short tuk-tuk ride away. Wanda and I loved it, and you will too.
Response from Bussara Masadon/Assistant Hotel Manager on Mar 31, 2018
Dear Guest, Thank you for taking the time to post a review after staying at Aruntara Riverside Boutique Hotel. We are truly delighted to read how comfortable you felt staying at our accommodation by rated us of 5 stars. We will pass your kind comments onto our staff. Kind Regards, Aruntara Riverside Boutique Hotel

10/10 Excellent

Arielle, Brooklyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for the Price
Nice hotel, very comfortable, and friendly staff. The rooms were pretty and well kept. The breakfast wasn't the best, but good enough. Close to the city, you can take a quick uber there and an uber or tuktuk home. It was nice leaving the city at the end of the day to come back to a quiet hotel. The hotel also provides a complimentary shuttle to town at night. Would stay again and recommend.
Stayed 3 nights in Mar 2018
Response from Bussara Masadon/Assistant Hotel Manager on Mar 16, 2018
Dear Guest, Thank you for taking the time to share your experience staying with Aruntara Riverside Boutique Hotel. We are always delighted to hear that our guests have received a warm and great service. We are pleased to read your review of breakfast service and will of course relay your suggestion and rating to our team. We look forward to welcoming you in the next ocassion. Best regards, Bussara Masadon Assistant Hotel Manager

10/10 Excellent

f, houston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel great location. Romantic and breakfast included. You feel like I. The middle of nowhere.
Stayed 3 nights in Feb 2018
Response from Noi-Assistant Hotel Manager on Mar 5, 2018
Dear Guest, Thank you for choosing Aruntara for your destination and for deciding to share your experience with us on Expedia. We are delighted to read how much you enjoyed your stay and we will pass your kind comments onto our staff. Kind Regards, Bussara Masadon Assistant Hotel Manager

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2017
Response from Bussara Masadon/Assistant Hotel Manager on Jan 17, 2018
Dear Guest, Thank you for choosing Aruntara for your destination and for rating your experience with us. We are delighted to know how much you enjoyed your stay and look forward to welcoming you in the next occasion. Kind Regards, Bussara Masadon Assistant Hotel Manager

10/10 Excellent

Alex, Costa Rica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Honeymonn boutique hotel
Very good boutique hotel Staff amazing We receive a treatment like kings in our honeymoon Very friendly staff and always was smiling and triyng to help in everything Great spa
Stayed 2 nights in Dec 2017
Response from Bussara Masadon/Assistant Hotel Manager on Jan 8, 2018
Dear Guest, Thank you for choosing Aruntara for your destination and for deciding to share your experience with us on Expedia. We are delighted to read how much you enjoyed your stay and love our spa treatments. we will pass your kind comments onto our staff. Kind Regards, Bussara Masadon Assistant Hotel Manager

8/10 Good

Samir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Nice, relaxing and very homely
Stayed 3 nights in Oct 2017
Dear Guest, Thank you for choosing Aruntara for your destination and for deciding to share your experience with us on Expedia. We are delighted to read how much you enjoyed your stay and how comfortable you felt staying at our accommodation. We will pass your kind comments onto our staff. Kind Regards, Bussara Masadon Assistant Hotel Manager

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Local Style and close city
Easy to get it. Close with city. Clean and close with ping river.
Stayed 1 night in Oct 2017
Response from Noi-Assistant Hotel Manager on Nov 7, 2017
Dear Guest, Thank you for posting a review after your time staying at Aruntara Riverside Boutique Hotel. We are truly delighted to read your comments and hear how comfortable you felt staying at our hotel. We hope you are able to return on your next visit to Chiang Mai. Kind Regards,

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, beautiful room, great pool, excellent staff. The breakfast menu could use more variety.
Stayed 1 night in Oct 2017
Dear Guest, Thank you for taking the time to share your experience staying with Aruntara Riverside Boutique Hotel on Hotels.com. We are always delighted to hear that our guests have received a warm and great service. We are pleased to read your review of more variety breakfast menu and will of course relay your suggestion and rating to our team. Best regards, Bussara Masadon Assistant Hotel Manager

10/10 Excellent

laura, adelaide, south australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel
Breakfast was a great mix of Western and Thai food. The bed was very comfortable, and the air conditioning worked great. The pool was beautiful. Everything about our stay here for 3 nights was excellent; would definitely recommend.
Stayed 3 nights in Jul 2017
Response from Bussara Masadon/Assistant Hotel Manager on Aug 25, 2017
Dear Guest, Thank you for taking the time to post a review after staying at Aruntara Riverside Boutique Hotel. We are truly delighted to read how comfortable you felt staying at our accommodation by rated us of 5 stars. We will pass your kind comments onto our staff. Kind Regards,

8/10 Good

Rosie, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel by the river
We had a very good stay at the Aruntara. Its a lovely hotel with a spa. I would highly recommend it.
Response from Bussara Masadon/Assistant Hotel Manager on Aug 19, 2017
Dear Valued Guest, Thank you for taking the time to share a review of your stay at Aruntara, we appreciate your comments and feedback. We are glad to hear that the location was suitable for your visit to Chiang Mai We are sorry to read that you found the beds to be slightly harder than expected and the inconvenience of the water in the shower. We take all guest comments into consideration, and will evaluate this aspect of our room design. Thanks again for your feedback. Kind Regards,

10/10 Excellent

Vic Fong, Pasadena, Ca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aruntara Riverside Boutique Hotel
This hotel was offering a special for a few nites stay. The hotel was as advertised, clean friendly place to stay with a charming look out of the river for breakfast. This is my first time to a botique hotel and it was a great experience. I would book this hotel again when visiting Ching Mai.
Stayed 2 nights in Jul 2017
Response from Noi-Assistant Hotel Manager on Jul 28, 2017
Dear Guest, Thank you for taking the time to post a review after staying at Aruntara Riverside Boutique Hotel. We are truly delighted to read how comfortable you felt staying at our accommodation by rated us of 5 stars. We will pass your kind comments onto our staff. Kind Regards,

10/10 Excellent

Keerti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfied Customer
Stayed in the Deluxe room. It's a very nice small hotel nestled in a quiet part of the river. The view is peaceful and the hotel is clean. The staff were always friendly and helpful. Breakfast was great, they had all the essentials and Thai cuisine. Didn't have a chance to try lunch or dinner but the menu looked good. Van service to the market street was at 7 PM but was only one way so you have to grab a taxi or tuk tuk to come back. Bikes were free to rent if you wanted to visit somewhere nearby. Shower was hot, bathtub was a little small. Nothing really interesting on TV but I don't think anyone goes to Chiang Mai to just watch TV. The restaurant is located at the back of the hotel and the only way to access it is to walk through the middle which has no covering so grab an umbrella at the lobby doorway in case it rains. The pool is tucked in the corner and is somewhat private. Awesome friendly service, great price, definitely would stay here again.
Stayed 3 nights in Jun 2017
Dear Mr. Keerti, Thank you for taking the time to post a review after staying at Aruntara Riverside Boutique Hotel. We are truly delighted to read how comfortable you felt staying at our accommodation, and it's especially great to read that our service & friendly staff contributed to an enjoyable stay for you here in Chiang Mai. We will pass your kind comments onto our staff. Kind Regards, Aruntara Riverside Boutique Hotel

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dear Guest, Thank you for taking the time to post a review after staying at Aruntara Riverside Boutique Hotel. We are truly delighted to read how comfortable you felt staying at our accommodation by rated us of 5 stars. We will pass your kind comments onto our staff. Kind Regards, Aruntara Riverside Boutique Hotel

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dear Guest, Thank you for taking the time to post a review after staying at Aruntara Riverside Boutique Hotel. We are truly delighted to read how comfortable you felt staying at our accommodation by rated us of 5 stars. We will pass your kind comments onto our staff. Kind Regards, Aruntara Riverside Boutique Hotel

4/10 Poor

Conchita, Miami

Disliked: Staff & service, property conditions & facilities, room comfort
Beautiful but terrible service and location!
Everything is beautiful here from a distance. But after staying there, I see how up close there can be a lot of issues. Our room's hot water wasn't working and it took 3 days for them to believe we were just idiots who couldn't wait 5 mins for it to get hot. It wasn't that the water didn't work that bothered us so much, but that they wouldn't listen to us every day when we complained. I felt like I had to get really angry in order for anyone to take us seriously and that really sucked. Eventually we changed rooms in time for one last actually hot shower but it soured the experience for us. Once we did switch rooms, I was told in person they would switch us to a suite with a river view for the inconvenience but when I came back with my husband we had been switched into another regular room instead and then the person I had spoken to was gone and they didn't offer an explanation of what had happened. At this point we were too tired to continue to try to argue for something we didn't care much about after several days of asking for hot water so we gave up. We were in our honeymoon and it was very frustrating to be here. I wouldn't recommend this hotel to anyone, especially a couple. The spa prices are way too expensive and even with a discount they are not worth it. The food for breakfast is fine but nothing special. And be wary of rain here because there is no way to get from the rooms to the restaurant without getting wet.

4/10 Poor

Verified traveler

Disliked: Room comfort
Not great
Beds were very hard and uncomfortable. Breakfast food was sub par. Location was not great. If you like overlooking a mud river it offered that.

8/10 Good

Nova, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aruntara - an oasis in a crazy city
Great thai style hotel with lovely big rooms and a great riverside location. Feels like an oasis in a big city. Breakfast served by the river is very scenic. It's a tut tut to get to old town, so location could be a bit more central but it's a quick taxi.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
This is a small boutique hotel with lots of good things, however, not for us. Breakfast was let down.

8/10 Good

Jason, Denver

Liked: Staff & service, property conditions & facilities, room comfort
I stayed at this hotel years 6 ago and loved it! They have added a new dining room and tables right in front of the river. My only complaint was that we found a very large cockroach in our shower, but this was probably not due to a lack of cleanliness, but rather the tropical climate and it being the rainy season. Staff was great as usual! Excellent massages in the spa as well!

6/10 Okay

Zohra, CA

Liked: Cleanliness, staff & service
Definitely not a 4 1/2 star
This hotel is nice but not worth the money they are charging in US dollar. The neighborhood is very poor and the Internet is very bad. Need to have better breakfast. Need more variety. There was hardly any thing available. I booked a delux room but when we saw the room we were very disappointed and had to upgrade with double the price.

10/10 Excellent

kim, O

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better than expected... Beautiful boutique hotel
Outstanding ambiance with a beautiful design. The staff were so helpful. The breakfast was outstanding and scenic as you sit by the river. You need to take a tuk tuk to the historical area as it is too far to walk which was not a problem at all.
View of outside of hotel as you enjoy breakfast.

8/10 Good

Gay, Oxford, NS, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel.
Had a good three night stay. Staff was friendly and helpful. Good neighbourhood, close to downtown.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An oasis by the River Ping
We had 3 generations of our family enjoy a short stay in Chiangmail. This was a beautiful oasis. Serene, pretty, small and private. We will be back.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Weekend get away
Elegant boutique hotel on the river side, with good service and friendly staff. Room where in general good condition, but the bed was very firm, and the room is very open when it comes to sound reflection as all doors are shutters.

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Except for the wifi glitches, it's am absolutely charming hotel with incredibly helpful staff and a tuk tuk ride away from old Chiang Mai