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Reviews of Diamond River Ping Petch-Ngam Hotel

3 out of 5
Diamond River Ping Petch-Ngam Hotel
33/11 Charoenprated Road, Changklan, Chiang Mai

Reviews

6.0
Rating 10 - Excellent. 10 out of 135 reviews" "
Rating 8 - Good. 39 out of 135 reviews" "
Rating 6 - Okay. 42 out of 135 reviews" "
Rating 4 - Poor. 26 out of 135 reviews" "
Rating 2 - Terrible. 18 out of 135 reviews" "

5.4/10

Cleanliness

5.8/10

Staff & service

4.6/10

Amenities

4.8/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

4/10 Poor

Dave

Disliked: Property conditions & facilities
I booked this hotel in the expectation that it would be cheap and cheerful. It was drab and the room was way dated. Also I booked this as the pool looked very inviting on the net, (temps here 28-30C) when I got there they told me the pool was out of service due to COVID. It was obviously being worked on. I only stayed one night (after paying only for two nights as the facilities advertised were not available.

6/10 Okay

Verified traveler

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Excellent location and easy to walk or catch rides and tours as needed
Stayed 1 night in Dec 2019

4/10 Poor

PH

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Room dirty, provide used toiletries
Stayed 1 night in Dec 2019

8/10 Good

Thomas, Near mrt and bts

Liked: Staff & service, room comfort
Best priced hotel in the area. Was a 4 star hotel
Night Bazaar very near, Free breakfast was OK. King size bed very comfortable, bay windows great views, good size room, old and worm but still a great bargain for the price
Stayed 7 nights in May 2019

6/10 Okay

Lee

Stayed 3 nights in Apr 2019

8/10 Good

Worapong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2018

6/10 Okay

Hideto

Disliked: Property conditions & facilities
old　hotel
Building. Equipment Everything is an old hotel, it's better to reconstruct early.
Stayed 2 nights in Feb 2019

2/10 Terrible

Song

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

2/10 Terrible

Song

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

2/10 Terrible

Carlos, Moncton, ca

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely bad place. Please stay away of it. Very bad condition of the premise and extremely poor maintenance. Very poor cleaning. Very bad food.
Stayed 3 nights in Jan 2019

6/10 Okay

Verified traveler

Next to the river has a very good view. But hotel do not serve lunch and dinner which can eat outside .
Stayed 3 nights in Jan 2019

10/10 Excellent

yuli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing.
Stayed 14 nights in Jan 2019

2/10 Terrible

David

Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel should be shut down for health hazard
Worst hotel stay in Thailand old toenail clippings and weeks of dirt on the carpets ineatable food for breakfast, coffee like dirt water
Stayed 1 night in Jan 2019

8/10 Good

Mike

Close to night bazaar.
Great location, good value. Could use hand towels in the room but they supplied larger towels to use. Bed mattresses were very hard. Same food every day for breakfast but not unexpected for price of the room. Couldn’t beat the location.
Stayed 5 nights in Jan 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel in desperate need of upgrade, room smell funny and curtains were in tatters, bedding old and torn but clean. Not recommended
Stayed 1 night in Dec 2018

4/10 Poor

Verified traveler

Stayed 2 nights in Dec 2018

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
In my room shower is broken.Hotel insufficient car park
Stayed 1 night in Dec 2018

4/10 Poor

Jose

Disliked: Property conditions & facilities
Overdue old hotel to be demolished
It looks like it is overdue to be demolished and no one has invested a cent to upgrade old curtains l, bath tubes l, 25 year old TVs...
Stayed 1 night in Dec 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
want wifi? not here
Old, not kept up, when no wifi - hotel desk says " because of a lot of people at hotel...", area not as nice as old city, lights in room dont work, etc...
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveler

Excellent location good value basic breakfast and slightly old rooms but amazing value for money and very helpful staff.
Stayed 4 nights in Nov 2018

8/10 Good

Verified traveler

Wonderful location, right near shops and the river. We were right next to the Yi Peng/Loy Krathong festival. Room was large and provided basic necessities, but was very out dated and not the cleanest. Location 100% made up for it though!!
Stayed 1 night in Nov 2018

6/10 Okay

Lyn, New Zealand

Liked: Room comfort
Disliked: Property conditions & facilities
Bed and linen clean, room staff helpful and cheery. Bathroom could do with some sprucing up and cleaning. All in all, probably represents what I paid for it.
Stayed 14 nights in Nov 2018

2/10 Terrible

Teng Hock

Disliked: Staff & service, property conditions & facilities
The TV channels not working. Service bad as they have only a small staff working and the period I was there, they have a big tour group. No bell boy have to carry my own Luagage. It’s ok but when I went they told me Hotel.com didn’t not email my booking
Stayed 1 night in Nov 2018

8/10 Good

Teng Hock

Liked: Cleanliness, room comfort
Cheap but no service
The place is cheap but the breakfast was so so. There no one to help me carry my bags.
Stayed 1 night in Oct 2018

2/10 Terrible

Teck Chye

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nobody will belief me,I booked for two rooms at this hotel for 4 days and check into the hotel at 3.30 pm on 27/3/18. and check out at 5.30 pm on the same day.The reason is that I cant imagine how filthy and dirty the toilet was(for both room).The hotel agree to change both room for me but after viewing the "new room" , it made no difference its equally dirty ( Toilet cleanliness and hygiene is the most fundamental thing that everyone need).

6/10 Okay

Dan, NZ

Liked: Cleanliness
Disliked: Property conditions & facilities
Distraction-free business hotel
The hotel has seen better days. It's large, but under-populated, and seems to have only a handful of shy staff, so feels extremely empty - spooky even. Value was quite good, given the size of the room, but things like lack of mini-bar or safe, hard pillows, old fixtures, indifferent staff, and general neglect made this a dull place to spend time. As I actually wanted a distraction-free room to work in, and privacy to come and go, this worked out OK for me in the end. The pool is a good size, and well-maintained, though the surrounding grounds and area were unattractive. Wi-Fi was just adequate. OK for emails, but I ended up tethered to my phone most of the time for online work.
Stayed 3 nights in Jan 2018

8/10 Good

Magdalen

Liked: Staff & service, room comfort
Cheap holiday
Location very good 6 mins walk to the night market 15 min from the airport and many shops for the local food. Price very good. The hotel swimming pool good and the restaurant was clean but the rooms need a total change very old and gloomy. The carpets need a change as old and worn.
Stayed 6 nights in Jan 2018

8/10 Good

Clark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clark
staff great helpfull
Stayed 10 nights in Dec 2017

4/10 Poor

John

Disliked: Cleanliness, property conditions & facilities, room comfort
Find another one
Very old run down property. Location is good but other than that not anything positive. Even breakfast was substandard

6/10 Okay

Wilson, Hong Kong

Disliked: Cleanliness, property conditions & facilities, room comfort
Good location for Loy Kratong festival
This hotel has the best location during Loy Kratong festival, just next to Ping river. You can also watch the sky lantern if you have river side view room. The facility is old and some of the electric plug doesn't work in my room. You get what you pay for.
Stayed 1 night in Nov 2017

8/10 Good

Verified traveler

Disliked: Cleanliness, property conditions & facilities
hotel is so old I think it wants to retire
The hotel is in a great location, but it is very old and in a sad condition. Broken hallway lights are not fixed, with some wirings hanging out. Walls look tired and yellowish. Everywhere you look, the hotel shows you its old age and lack of maintenance. The lobby looks like a museum, with massive ornaments and furnitures that serve the hotel no purpose. It's like one establishment closed down and this hotel kept all their stuff in their lobby. Staff was half-friendly and very disorganised. Whoever cleaned my room left a damp washcloth and a disgusting white sheet on the side table. Buffet breakfast sucks. No bacon! Chicken soup tasted like fish soup (possibly because of too much chayote). I chose this hotel for the Yee Peng Festival, and it served me right for that purpose, because I could see the lanterns right out my window. Since that's done, I am not staying in this hotel again.
Stayed 2 nights in Nov 2017

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad hotel like staying in hell.
We pay the room for 5 nights but just stayed for one night only. The rooms are unacceptable, stinky with mouldy smell. Faucet is missing for hot water supply. No light on the hallway. Socket exist unsafe. Water overflow after flushing the toilet. Irons burn mark on the carpet. They don't have our registration record until we show our document. We had booked two rooms with one single bed and one double bed but they said we booked one room only and we need we paid extra 500 baht before they can serve us. Can you arrange for the refund or what procedure we can do at this stage.
Stayed 5 nights in Oct 2017

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, room comfort
best deal in Chiang Mai
Great location. Rooms are old but comfortable. Nice breakfast. Lowest priced tree star in the area.
Stayed 5 nights in Jul 2017

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities
close to night market
originally the hotel was surely a great hotel, but there was probably never only 1 baht spent for keeping it up to date after it was built. thats the way it looks. so dont expect too much. but ok for the price. thai breakfast + toast, sausages and scrambled eggs.

8/10 Good

Carlton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Staff & service

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
poor breakfast, pool and terrace and restaurant doesn't worked

6/10 Okay

DAVID, Somerset, UK

Disliked: Cleanliness, property conditions & facilities
Old hotel but OK. Good value & Location..
The hotel is a bit old. The room was comfortable enough, but the fridge had mould around the edge of it. Not all the lights worked and one bulb blew while I was there (I just realised I forgot to tell reception - oops). The staff were friendly though. I checked in easily enough even at 0530, and the checkout was quick. The wi-fi was so poor I could not get a connection. The best features for me were the staff, the distance from the main road and the big, secure carpark. Sorry can't comment on the food as I didn't have time to eat there during my stay.

6/10 Okay

Verified traveler

Disliked: Staff & service
overall okay
Okay over all. Have seen much better breakfast buffets

4/10 Poor

Fabrizia

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

4/10 Poor

CHAN, Singapore

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel really run down. Poor services
Request for what I booked not delivered. Breakfast very poor. Everyday the same food I ate. Because I already paid for the room for 4 nights. If not I will change to another hotel after the first night. Shouldn't list this hotel in your reservation list. ONCE BITTEN TWICE SHY

4/10 Poor

Lee Gulf, Texas

Disliked: Cleanliness, property conditions & facilities
Strong point: location,location,location
My room faced the Mae Ping River on the 5th floor, providing an excellent view. Also, it was high and far enough from the street noise, which made for a quiet room. It is a relatively short walk to the night markets, a supermarket and some good restaurants. The staff friendly and helpful. Now for the weak points: Rooms need an update, carpet faded, needed more outlets and better lighting, bath tub quite worn. The facilities had a general dingy appearance inside and outside, like a place that had its heyday in the past. Conclusion: I was generally satisfied all things considered. I would stay again but g/f didn't like it.

6/10 Okay

Verified traveler

Liked: Room comfort
Pleasant hotel, close to night bazaar
The best thing about this hotel is the location, a 5 minute walk from the night bazaar. The hotel itself was OK although it did have some flaws: 1. wifi access limited to the reception area only. I spoke to one of the drivers who said this was because the hotel wanted to avoid people inviting their friends to their room and using their wifi free of charge. They should be able to screen out non -paying guests as soon as they enter the building. 2. Mosquito infection at reception. Even when you get to use the wifi access, you can't enjoy it because there are mosquitos everywhere. 3. Don't bring anything sweet ( i.e food ) to your room as it will be colonised by the ants. Luckily they provided a fridge but an ants infestation remains unpleasant to the first time traveller. 4. Breakfast - Dissapointed that this was fairly limited - toast, jam, coffee and a few egg with noodle options. However again, some of the bread had ants crawling in them which is naturally off putting to potential tourists. It wasn't all bad, room service was very good, although they could further improve by giving a do not disturb tag on the door knob. Other than that, it was a good hotel for the price that was paid. They should increase the price to include airport shuttle instead of making you pay again , but other than that, it was ....a fair experience.

2/10 Terrible

Sanjay, Nottingham

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Budget hotel, poor comfort, Not good for family.
We booked two room for family of 4 looking at photos on expedia. Had terrible experience. Linen dirty. Lot of dirt on windows, tables. Carpets old, and not clean. Lizard, cockroaches and especially mosquitoes in plenty. No wifi in room despite the description on Expedia website. Poor wifi in lobby but could not sit even for 5 min due to mosquitoes. Swimming pool dStaff hardly speak or understand English. Breakfast OK for most but not good for vegetarians like irty and not well kept and basically not usable. us. Overall bad choice. could have got better hotel in less price. Paid £30 (1500baht) per night. Very poor value for money. Fooled by pictures on expedia.

6/10 Okay

MITUYAMA

Disliked: Property conditions & facilities
Stayed 3 nights in Mar 2024

8/10 Good

Yixin

Stayed 5 nights in Nov 2023

6/10 Okay

Toshiyuki

Traveled with group
Liked: Staff & service
Disliked: Cleanliness
wifiが１階のフロント周辺しか使用できないのが不便であった。
Stayed 7 nights in Nov 2023

8/10 Good

kim

Stayed 1 night in Aug 2023

4/10 Poor

Desplas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très moyen , vieux la piscine est vide....
Stayed 2 nights in Jan 2023

8/10 Good

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sopii hyvin yksin tai perheen kanssavmatkustaville ja palvelut ym lähellä
Stayed 7 nights in Dec 2022