Ratings based on 423 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
97% of guests recommend
4.5 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler from JAPAN

チェンマイのナイトバザールに近いので夜も安心して遊びに行ける

Posted Jul 19, 2015
Pros: ツアーを申し込むとき、詳細説明がなく。濡れて帰ってくることになった。一言着替えが必要と言ってくれれば、ざんねんでした。
Cons: スタッフの教育をもう一度したほうが言い、また部屋の確認を上の者が何日かに1回確認してほしい。
Location: ロケーションは素晴らしい。ナイトバザール・周辺寺院にも近いしタクシーも拾いやすい。
ホテルのチェックインはスムーズに済んだが、エレベータが古く動きも遅くガッカリした。部屋は綺麗に清掃されていたが、バスタオルが用意されていなかった。その後スタッフが持ってきたがまた、部屋のシャワーホースが壊れていた。その後、3日目にはシャワーが全く出なくなった。プールは最高に良かった。普通貸出タオルは借りに行かないといけないが、最初からサマーベットに設置してあり、他のホテルと差別化出来ていると思った。最後に、チェックアウト時に空港まで送り迎え有りと書いてあったが、聞くと200バーツ掛ると言われ タクシーだと150バーツと言われた。それでタクシーを頼んだら白タクでガッカリした。空港送り迎えありならば無料でお願いしたい!
5 out of 5
Recommended
for Everyone
by A verified traveler from New York

Wonderful

Posted Jul 15, 2015
This hotel made our stay in Chiang Mai so enjoyable. There is a high standard of professionalism-- the staff is extremely helpful and willing to go above and beyond to make your stay comfortable. They got us reservations at Patara Elephant Farm the day before, while I had been trying without success to get a reservation there for months. The location is very central and the main dining option in the hotel is very high quality. Would definitely come back again and recommend to friends
5 out of 5
Recommended
for Everyone
by A verified traveler from From Australia

Rooms clean and comfortable

Posted Jul 11, 2015
Pros: cleanliness and location
The room was clean and comfortable and was a welcome relief from the Chiang Mai heat. The staff were friendly and helpful, especially the concierge on level 7. Location good for a short stroll to the night bazaar or 10-15 minutes to the old town.
5 out of 5
Recommended
for Everyone
by A verified traveler from 日本

素敵なホテル

Posted Jul 7, 2015
スタッフの教育が行き届いていました。どんなときも笑顔で対応してくれました。また チェンマイに来ることがあれば絶対ここにします! ウィーケンドマーケットも目の前にあり大満足の旅になりました。
5 out of 5
Recommended
for Everyone
by A verified traveler from Dubai, UAE

Perfectly located hotel with exceptional service

Posted Jul 5, 2015
Pros: The D2 teams, room sizes and overall comfort and breakfast / quality of food. A unique aspect here was the daily surprise from the hotel. Good wifi
Cons: A slightly greater focus on housekeeping skills (replenishing supplies and attention to detail). Club lounge dining choices should be expanded
Location: Its perfectly located right beside the night market and a short walk to the old city. Drug stores and plenty of restaurants and stores all round
We had a very pleasing welcome to the hotel. We'd booked a club room and were upgraded to a large studio suite. The rooms are very comfortable, especially the mattresses and the rooms are very well maintained. The wifi speeds were excellent and make for a vastly improved guest experience. Dining facilities are limited but that's fine because what's on offer is very good quality food. Don't miss the breakfast if you have to included in the rate. In any case, there are tonnes of options all around. The location is less than a minute's walk to the night market and a few more to the old town. Lots of shopping all round, including a Boots around the corner at the Plaza mall. The best part of the hotel is the exceptional customer service from the staff. Genuinely friendly, honest and attentive, the D2 team look forward to helping guests get the most out of their stay. The chef recommended us a special restaurant that's off the tourist grid and the front off team came out to the tuk tuk driver to ensure he knew exactly where to take us. Very impressive.
3 out of 5
by A verified traveler from 日本

ナイトバザールのすぐそば

Posted Jul 1, 2015
Pros: スタッフの対応は良く、朝食は美味しかった。
Cons: 部屋の作りが荒く残念。
Location: ナイトバザールはすぐそば。
ナイトバザールまで歩いて15秒ほどと立地条件は大変良好です。両替屋、セブンイレブン、マクドナルド、バーガーキング、ハーゲンダーツの店などもすぐそばにあり不自由しません。ホテルのスタッフはみな若いですが流暢に英語を話しとても親切で好感が持てました。しかし対応が一定していず、スタジオスイートに計3泊したのですが、部屋に置いている小さなお土産は2回のみ、部屋での朝食の案内は1回のみでした。一見おしゃれなホテルなのですが、古いホテルを改装しているせいかエレベエーターは狭く、朝食会場の床には穴が開いている始末、部屋は広くて快適なのですが作りがかなり荒く、また宿泊したいという気持ちにはなれませんでした。チェンマイのホテルなのでしょうがないのでしょうか?
4 out of 5
Recommended
for Everyone
by A verified traveler from Taipei

Good Location

Posted Jul 1, 2015
Next time be Chang Mai will choice again..... Good location , nice stuff, clean room.........
5 out of 5
Recommended
for Everyone
by A verified traveler from 台北

Posted Jun 29, 2015
物美價廉 方便 在夜市旁 機場到飯店也不遠150-160泰銖搞定 房間乾淨 床大舒服 工作人員熱情
5 out of 5
Recommended
for Everyone
by A verified traveler from UK

Fantastic and highly recommended

Posted Jun 10, 2015
I arrived late, this wasn't a problem, both staff on reception helped, friendly, fast and efficient. Welcome drink on arrival to help cool down from the Thailand heat. One staff escorted me to my room and showed me around and how to use The rooms facilities.
5 out of 5
Recommended
for Other
by A verified traveler

Haven from the heat.

Posted Jun 4, 2015
Pros: A young staff very professional and keen to do well while maintains the right mix of distanc and interest.
Location: Clearly the night market is outside the front door, but on Monday and Friday the Muay Thai is also close.
The room was excellent, and the pool was good relief from the heat, plus the gym is better than most hotel offerings. To support the facility is a keen and professional young staff wanting to do well.