Ratings based on 91 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
88% of guests recommend
4.0 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Pittsburgh

Stay at holiday inn chiangmai thailand

Posted Dec 16, 2014
Pros: Everything and believe me I look for things to be wrong
Cons: Nothing that I could see
Location: Location is great and easy to get around with walking or tuk tuks. The night markets are great
What can I say about the Holiday Inn Chiang Mai? EXCELLENT From the moment you walk into this hotel you are treated with the utmost care and courtesy. From the staff to the rooms to the restaurants nothing but excellence. Mr. Winit, the concierge, and the whole staff should be commended for their job of getting people to their destinations and tour packages. This hotel is underrated as far as I am concerned. The location was perfect. There is not one bad feature about this hotel that I could find wrong. If you are in Chiang mai stay at the Holiday Inn
Comment from Hotel Management
Dec 24, 2014 by Surassawadee, Hotel Management
Dear Traveler (Pittsburgh), Thank you for choosing to stay with us and for taking the time to share your experience during your recent stay. Appreciate your compliment towards our facilities and service delivery from our staff especially from Mr.Winit, Concierge Supervisor. I will certainly share your compliments with the entire team as this will boost their moral towards making Holiday Inn Chiangmai – “Great Hotels Guests Love”. Thank you once again for sharing your experience and recommend our hotel to other travelers and we look forward to welcoming you again soon. Yours sincerely, Surassawadee Wanacharoen Quality & Continuous Improvement Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Gezellig aan de rivier met mooie uitzichten

Posted Nov 23, 2014
Gezellig en ongedwongen atmosfeer voor een super prijs
3 out of 5
Recommended
for Business Travelers
by Raffaelefrom Portland

First time

Posted Nov 7, 2014 on Hotels.com
It was my first time in Chian Maiu, so not sure what hotels the city offers. The hotel was suggested to me because of its location near the airport and, since I had to leave very early the next morning, on the way out of town. The hotel room was a little updated but spacious and bed very confortable. The floor was not as clean as I was expecting but acceptable. The buffet was poor on choices and taste was avarage. Just don't eat at the hotel, if you do not like the buffet style.
2 out of 5
Recommended
for Couples
by Ian Yinanfrom 成都

距离老城区太远

Posted Oct 13, 2014 on Hotels.com
距离老城有点远,打图图车很贵,不过酒店去象园的车貌似价格合理
3 out of 5
Recommended
by Johnfrom TW

old hotel and far from old city

Posted Sep 7, 2014 on Hotels.com
old style in the room and room smells a little musty... only TV is new :)
Comment from Hotel Management
Nov 22, 2014 by Surassawadee, Hotel Management
Dear John, Please accept my sincere apologies that our room did not meet with your satisfaction. Please be assured that we have recorded your comments and will certainly address to the appropriate departments for future improvements. We appreciate your feedback as this is our best resource for improving guest services. Once again thank you for sharing your experience and we hope to have an opportunity to welcome you back again to experience the improvement in the near future. Warm regards, Surassawadee Wanacharoen Quality & Continuous Improvement Manager
4 out of 5
Recommended
for Getaway With Friends
by นิพนธ์from ไทย

ห้องพักกว้าง สบาย

Posted Aug 7, 2014 on Hotels.com
เป็นโรงแรมที่มีห้องพักใหญ่ กว้าง สบายไม่รู้สึกอึดอัด บริการดี ถ้าไปเชียงใหม่ ก็จะกลับไปใช้บริการอีก
3 out of 5
Recommended
by Samuelfrom Macau

nice lobby , but overall out dated

Posted May 15, 2014 on Hotels.com
The lobby looks new and fresh, but the rooms feels very outdated. Although they are renew their hotel, the furniture are still very outdated design. Ping river view is not as attractive as photo. but rooms are relativity big for the price they ask for. Overall, you get what you paid for.
3 out of 5
Recommended
for Everyone
by Mark

Nice hotel, but a bit aged.

Posted May 10, 2014
Pros: Breakfast buffet.
Cons: Pool. Room air conditioning. Executive lounge.
Location: Location a bit far from the Night Bazaar area of town, and the last shuttle back to the hotel ended a bit early at 10 p.m.
Nice stay at the Holiday Inn, although the hotel needs some upgrading. Air conditioning in the room didn't make my room cool enough. Pool was a bit outdated and plain. Executive lounge was nice but a bit small: one of the TVs was broken, and the snacks at night were quite limited. Breakfast buffet was quite good. Location was a bit far from the Night Market part of town, but not excessively far.
Comment from Hotel Management
Nov 15, 2014 by Surassawadee, Hotel Management
Dear Mark, Thank you for taking the time to share your feedback during your stay at Holiday Inn Chiangmai. Based on your feedback, I would like to sincerely apologize for the shortcomings which you have experienced. Please be assured that these will be looked into and that your comments will be used to monitor future improvements needed. On the other hand, I appreciate that the Breakfast buffet met with your satisfaction and I will certainly share your compliment with Culinary and Food & Beverage team and I am sure that your feedback will be encouragement to all our associates. Thank you once again for sharing your experience. We look forward to welcoming you back again in the near future. Warm regards, Surassawadee Wanacharoen Quality & Continuous Improvement Manager
2 out of 5
by 久しぶりfrom バンコク

遠かった

Posted Apr 17, 2014
チェンマイということで、街の大きさをなめていて、歩いても繁華街には行けるとたかをくくってしましったのが間違いのもとでした。何せ市内まで遠く、タクシーやトゥクトゥクを使うか、ソンテウを自分でつかまえるのが移動手段です。歩きには自信がありましたが、初日でアウトでした。タイ語をまったくしゃべれない人はソンテウをつかまえられないので、おすすめしません。 あと、TVのNHKの画像が日によって汚く、見れない状況です。チェンマイの通信事情かもしれませんが・・・・
4 out of 5
Recommended
for Everyone
by P.from thailand

Good

Posted Apr 15, 2014
Big room. Real baby cott - not a playpen. We don't have breakfast included and it cost about 450 baht/person for buffet bf. 7/11 is located nearby.
Comment from Hotel Management
Oct 18, 2014 by Surassawadee, Hotel Management
Dear P.A., Thank you very much for choosing to stay with us at Holiday Inn Chiangmai and for taking the time to share your feedback with us. I am delighted to read that you had enjoyed the convenience of the room and the comfort of the baby cot provided. I will certainly share your positive comment with my Housekeeping team. We hope to have an opportunity to welcome you back again to beautiful Chiangmai. Warm regards, Stella Jacobs General Manager