Superior Room, River View | Balcony

Reviews of Lanna Dusita Riverside Boutique Resort

4 out of 5
Lanna Dusita Riverside Boutique Resort
146 Paton Road.,T. Paton, Chiang Mai, Chiang Mai

Reviews

8.4

Very Good

Rating 10 - Excellent. 153 out of 366 reviews" "
Rating 8 - Good. 147 out of 366 reviews" "
Rating 6 - Okay. 44 out of 366 reviews" "
Rating 4 - Poor. 16 out of 366 reviews" "
Rating 2 - Terrible. 6 out of 366 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Michelle, Lorton

Liked: Cleanliness, staff & service
The property was well kept and very peaceful which is what I was hoping for but it had very limited dining and not much was in the area once the cafe was closed. There is a $200 key deposit that I found really strange considering they are the plastic ones. Overall my stay was great!
Stayed 2 nights in Mar 2024

6/10 Okay

Thomas

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Haley Kent

Stayed 4 nights in Jan 2023

8/10 Good

Lynne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant getaway.
I booked 3 nights for our son and wife to enjoy the bathtub as few places here have them. Check in went okay but WiFi and water had to be turned on after their arrival. Breakfast could have had more selection but with Covid 19 and few guest that is understandable. The only complaint they had was that staff in the early morning hours could be heard talking in the restaurant and some with idle time were smoking by the pool which caused them not to go to the pool. Overall though they enjoyed their stay.
Stayed 3 nights in Dec 2020

10/10 Excellent

Stephen, Pattaya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very big, The balcony had a great view of the swimming pool and the river, Very impressive room and resort and great value for money i will stay here again next time i visit Chiang Mai
Stayed 1 night in Nov 2020

8/10 Good

Nitis

Traveled with family
Liked: Cleanliness, room comfort
Nice hotel but poor management
The hotel was well-designed, very serene and isolated. We took a family room and it was very roomy with one 7-feet bed and one 3.5-feet bed. The only comment I have is management. I think the hotel policy and practise against COVID-19 is very weak. The breakfast buffet was served by staff with mask-off and all guests were allowed to access the food freely without any protection. The manager should take this issue more seriously.
Stayed 1 night in Oct 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness
Breakfast was truly horrible. Maybe because everyone including this hotel is still trying to cope with Covid 19.
Stayed 2 nights in Aug 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Traditional Lanna hospitality
Stayed 4 nights in Feb 2020
Response from Mrs.Rose on Mar 1, 2020
Dear Values guest Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and on going upgrades. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. Our commitment to investing in our property We look forward to seeing you on your next trip to Lanna Dusita Boutique Resort Best Regards Mrs.Rose Assistant Front Office Manager

8/10 Good

Uldis

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from Det on Feb 7, 2020
Dear sir, Thank you for your reviews about our hotel.

8/10 Good

Erica

Liked: Cleanliness, staff & service
Good not great.
Staff were nice. Breakfast was good. Room was clean. Downsides- far from town and you need to either take the shuttle that goes 2x per day or take a cab. It is inexpensive to get to and from. I wouldn’t consider this a 4 star. Room, mainly bathroom was outdated.
Stayed 4 nights in Jan 2020
Response from Mrs.Rose on Jan 23, 2020
Dear Values guests Thank you very much for your time for review our property, it much values for our customer service on future, we are very pleased to stayed with us, sorry for your inconvenience time for your whole stayed, any comment will report to our management team for any resolve as soon. Hope Lanna Dusita Boutique Rosort will has opportunity from you on next season. Best regards Mrs.Rose Assistant Front Office Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2020
Response from Ms.Rose on Jan 6, 2020
Dear Values guest Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and on going upgrades. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. Our commitment to investing in our property Other your inconvenience kindly apologize that you found it in our property, Any comment will report to management and will plan to resolve it as soon. We look forward to seeing you on your next trip to Lanna Dusita Boutique Resort Best Regards Ms.Rose Assistant Front Office Manager

8/10 Good

Verified traveler

Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing and helpful. Loved the look of the place, a small oasis almost.
Stayed 2 nights in Nov 2018
Response from Det on Dec 4, 2018
Dear Anonymous, Thank you for taking the time to post a review following your recent visit to Lanna Dusita Boutique Resort by Andacura. It always makes me extremely happy to learn that my customers have enjoyed their stay experience with us, we really do appreciate your kind compliments and look forward to welcoming you back again. Best regards, Pandet Wongaiyarathat General Manager

10/10 Excellent

Shan, California

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ladda is a gem. She made our trip so much more pleasant. She and the staff are just responsive enough without being intrusive. The property is just far enough away from downtown to offer tranquility but close enough that a quick taxi ride can get you anywhere you want to go.
Stayed 6 nights in Nov 2018
Response from Det on Dec 4, 2018
Dear Shan, Thank you for taking the time to post a review following your recent visit to Lanna Dusita Boutique Resort by Andacura. It always makes me extremely happy to learn that my customers have enjoyed their stay experience with us, we really do appreciate your kind compliments and look forward to welcoming you back again. Best regards, Pandet Wongaiyarathat General Manager

4/10 Poor

Anita

Can’t call it a “resort “ for starters. It’s miles away from anywhere and the shuttle is only one way twice a day
Stayed 3 nights in Nov 2018

6/10 Okay

Johnathan, Cambridge UK

Liked: Room comfort
Disliked: Property conditions & facilities
Lost its charm
This is the second time I've stayed here, however it is ageing, and things are not being updated, old towels, old furniture, old pool umbrellas, I booked the deluxe room and was given the same room I had about a year and a half ago, I realised the photos on the website are not the same as the room, no sofa chairs, and the shower is really dismal, if you put the shower on it sprays the shower curtain and wets the floor behind it. I asked to change room, but nothing avaliable. My last stay in that room I was kept awake all night by guests next door having a party, on this occasion I'd hoped for a better experience. Breakfast used to be good but unfortunately is rather dull now.
Stayed 1 night in Oct 2018
Response from Det on Dec 4, 2018
Dear Johnathan, First of all, we are appreciate for your choose Lanna Dusita to relax for your holidays in the second time and we are apologize about inconvenience when you stay with us. we will bring your comment to improve our service in the next. Finally we hope to welcome you again in the future. Best regards, Pandet Wongaiyarathat General Manage

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

10/10 Excellent

Pk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to Ping River
Nice Hotel close to ping river but a bit far from city. Hotel provide free bicycle and transportation to Tarpare Gate.
Stayed 1 night in Sep 2018

10/10 Excellent

choco, macau

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is very relaxing, the staffs are very kind and friendly. However, the breakfast is not very good, not so many dishes can choose.
Stayed 4 nights in Aug 2018

10/10 Excellent

LeeHenry, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ladda is excellent. Her service and personal relationship is very good
Stayed 3 nights in Aug 2018

8/10 Good

Andrew, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing hotel right on the river
This hotel is located right on the riverside (you actually eat breakfast in the open air restaurant on the riverside)! We booked a garden view room which is near the reception area overlooking a pond with ducks (they do wake you up in the morning with their quacks). The room was ideal but the bathroom could do with a refresh with paint. Only five loungers around the pool so if it’s busy you could struggle to get one but it’s really relaxing there. The hotel offer a shuttle service twice a day into Chiang Mai that’s free of charge. You just need to make sure you tell them an hour before it’s due to leave you want to book on it. One day it was just us so they booked us a taxi instead which was nice. The hotel is a little far out of your not using the shuttles I’d suggest using a taxi app called Grab which is easy to use and good prices.
Stayed 5 nights in Aug 2018

4/10 Poor

sasinan

Disliked: Cleanliness, property conditions & facilities
Dated resort with older facilities .
We were disappointed with the cleanliness of the room, we found a pair of dirty boxer shorts on the floor behind the sitting room table from the previous guest. The shower was very moldy and not so clean.The reception area upon arrival was untidy without a welcome drink or towel..would we stay agian probably not .. better vaule closer to town.
Stayed 1 night in Aug 2018

8/10 Good

Helena

Liked: Cleanliness, staff & service
Disliked: Room comfort
Just Okay stay
The staff was very nice and helpful. The hotel area was as in the pictures, however the food was bad, breakfast was disappointing and the bed was very hard.
Stayed 5 nights in Aug 2018

10/10 Excellent

Gohfamily, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel next to the River
Awesome stay. Resort is just by the Ping river. Very relaxing, away from the hustle and bustle of the city, but still near enough to get there easily by car. We were welcomed by some cute ducks that live in the pond at the hotel extremely adorable and nice little touch to our stay. Breakfast was tasty and food was prepared very meticulously. Overall a very good stay!
Stayed 2 nights in Jul 2018

6/10 Okay

Suphachoke, Chiang Rai, Thailand

Liked: Cleanliness, staff & service
Riverside view hotel, but far from downtown
Small Boutique hotel, clean room, but old style and old shower zone. Nice Breakfast beside Ping River. Far from downtown, recommend to use car.
Stayed 1 night in Jun 2018

10/10 Excellent

Louis, Gauteng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2018

10/10 Excellent

Lauren, Brisbane, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is very beautiful and tranquil, just be warned it is considered 'far outside of the city' by most cab drivers. However they offer a complimentary twice a day shuttle into the city you just have to make your way back. Breakfast was OK, normal fare you can expect in Thailand. The grounds of the hotel were lovely with a little pond as you enter with ducks which is super cute. And the back of the ground around the pool is lovely. The bathrooms really need some work though. The door handle was falling off ours and there was just an odd smell inside the shower. The beds are HARD as a rock! After a long day of sight seeing we didn't notice as much but on the first night it came as a bit of a shock.
Stayed 4 nights in Jun 2018

10/10 Excellent

Wee Cheng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb for an escapade from city life
Great hospitality, enjoyed the cooking lesson very much. Thanks to Ms Ladda.. A right place if you are to escape from buzzing city life
Stayed 2 nights in Jun 2018

10/10 Excellent

Shelvi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel very cosy
Staff were very helpful specially who served breakfast in the morning
Stayed 2 nights in May 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2018

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding countryside resort
Very helpful and cheerful staff and you can have a complete relax vacation in this resort. It is next to the Riverside and having a lot of trees and plants. Just like you are staying in a jungle.
Stayed 4 nights in Apr 2018
Response from NP. on May 4, 2018
Thank you for best review, Hope to see you again next time

10/10 Excellent

Beth, SLC, UT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing
We loved our stay at Lanna Dusita! We arrived hours before check in, however the staff got our room ready and let us check in early, with no fee. They were very welcoming. The staff helped line up transportation so we could get out. The resort itself is beautiful! We had a room overlooking the river and it was very relaxing and peaceful. I wish we had stayed longer.
Stayed 2 nights in Apr 2018
Response from NP. on Apr 17, 2018
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon

8/10 Good

Qian

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Hotel is located a few miles from city however, it was great to have a wonderful nature inside the hotel. Hotel staff was nice, yes it's "land of smile". Lada, if I spell it correct, the catering manager, was very professional and passionate. And Gina as well
Response from NP. on Apr 17, 2018
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2018
Response from NP. on Feb 22, 2018
Thank you for stay with our hotel, and we hope your next visit will be as pleasant as the previous one.

6/10 Okay

jak, atl ga usa

Liked: Staff & service, property conditions & facilities
Shuttle to town is good
The room was beautiful with the grounds being really pretty and garden oriented. The bed was very uncomfortable , but the black out curtains were nice to keep the sunlight out until ready to wake up. The walls were incredibly thin as we could hear a family of what sounded like 10 staying right next to us in an adjoining room every night of our stay, waking up at 6am with loud bangs/ talking etc. A very confused rooster lives in the farm next to the hotel that started at odd hours, 12am 4 am etc. The food at the hotel was over priced and not the best, Chiang Mai old city has a lot to offer food wise for very inexpensive so if I were you wait to get to town on the free shuttle / take an Uber and get some killer low priced street food. All that being said we enjoyed our trip to Chiang Mai and loved going into old city to explore. Go see doi suthep! Try not to get ripped off by tuk tuks trying to take all of your TB!!!
Stayed 8 nights in Jan 2018
Response from np. on Feb 22, 2018
First of all, I would like to thank you for your choosing to stay with us. I have taken note of your complaint through which you expressed your disappointment about the quality of service provided. Your comments are definitely of great value to us as they help us to improve constantly the quality of service offered to our guests.

8/10 Good

nan, TH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service and good facilities
The hotel locate close to ping river, so we will see good view in morning. The price is good. The hotel is quietly, it is a perfect to place to relax.
Stayed 1 night in Feb 2018
Response from NP. on Feb 22, 2018
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 Excellent

Gayle, Anchorage, AK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relax by the river
Away from the busy city center, this hotel is a great place to stay. We recommend you use grab or Uber to get around. Tuktuk drivers don’t always want to go so far. The hotel provides a shuttle to the old city a few times a day to help you get your day started. Mrs. Latta will provide a wonderful breakfast right next to the river. We’d gladly return to Chiang Mai and stay here again
Stayed 4 nights in Jan 2018
Response from NP. on Feb 22, 2018
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

4/10 Poor

Amy, New York, NY

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not the best
Beautiful scenery, however, if you are looking for a modern hotel, this is not it. The rooms are old and dirty, especially the bathroom. The water pressure was poor. The walls are thin. We could hear our neighbors walking/talking. Beds were decent, but there were holes in the sheets (again, old). Breakfast was nothing special. Location is not convenient, far from the center of the city and there is no food in walking distance, but it was relatively cheap to take uber (60-150 baht each way). The hotel provides a one-way shuttle to Tha Phae Gate, twice a day, but that's it. Front desk staff are all young students. They were polite but were not helpful in providing information about things to do in the area. We had to book our tours at an outside agency. We stayed in 4 hotels in Thailand, all around the same price range. Overall, I was disappointed by this one. The hotel looks better in the pictures than it does in person. There are better options are available for the same price.
Stayed 4 nights in Jan 2018
Response from NP. on Feb 22, 2018
First of all, I would like to thank you for your choosing to stay with us. I have taken note of your complaint through which you expressed your disappointment about the quality of service provided. Your comments are definitely of great value to us as they help us to improve constantly the quality of service offered to our guests.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peace and quiet
This is a beautiful remote quiet place not far from the center of town.
Stayed 1 night in Jan 2018
Response from NP. on Jan 22, 2018
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

10/10 Excellent

M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for couple and family retreats
A very lovely resort outside town with fine facilities onsite and very nice staff. Only drawback was the slightly outdated and tired bathrooms and toilets
Stayed 4 nights in Dec 2017
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

8/10 Good

Heidi, California

Liked: Cleanliness, staff & service, room comfort
Cute but far away hotel
We (2 female, friends) took a taxi for about 20 min from CNX to the hotel, about 250 Baht. The hotel is on the outskirt of the town. Kind of a hassle if you want to go to all the night markets. We used uber and tuk tuk for our transportation needs. We also booked 2 tours and a spa session, which all three of them provided rides (to and from hotel). The hotel staff is super friendly and courteous. Good breakfast. Nice room and view from the balcony.
Stayed 3 nights in Nov 2017
Response from phantira Supakan on Dec 4, 2017
Thank you for taking the time to post a review following your recent visit to Lanna Dusita Boutique Resort by Andacura. It always makes me extremely happy to learn that my customers have enjoyed their stay experience with us, we really do appreciate your kind compliments and look forward to welcoming you back again.

10/10 Excellent

Meiann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very relex in this hotel, will come back.
Stayed 4 nights in Oct 2017
We would like to thank you for choosing to stay with Lanna Dusita Resort By Andacura Hotel & Resort during your recent visit to City and for sharing your appreciation with us. It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again when you come to visit chiangmai.

10/10 Excellent

Travel fancy, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will come Again
I stayed two nights separately in a week. The first night was allocated a room on the G/F. The room is a bit dim, other than that, all is good. When I came back later of the week, I stayed on the 1/F, the room is bigger and brighter than the one on the G/F. Both rooms are clean, staff is helpful, good breakfast is provided at the river side. Free bicycles is an added bonus.
Stayed 1 night in Oct 2017
Response from Phantira Supakan on Nov 3, 2017
We would like to thank you for choosing to stay with Lanna Dusita Resort By Andacura Hotel & Resort during your recent visit to City and for sharing your appreciation with us. It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again when you come to visit chiangmai.

8/10 Good

Narissa, BOSTON, MA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staffs were very sweet. Well-kept and very clean. Only downside was the location. Great if you have vehicle. Convenient store is 1 km away.
Stayed 2 nights in Oct 2017
Response from Phantira Supakan on Nov 3, 2017
Thank you for taking the time to post a review following your recent visit to Lanna Dusita Boutique Resort by Andacura. It always makes me extremely happy to learn that my customers have enjoyed their stay experience with us, we really do appreciate your kind compliments and look forward to welcoming you back again.

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quite, peaceful and relaxing
Pros Beautiful, relaxing location on the river bank. Nice clean room. Wonderful staff. Nice pool and beautiful grounds. Quite and peaceful. Cons Nothing within walking distance. About 5 kilometers outside of town. Hard bed, but this seems to be the norm in Thailand. Bathroom was built without a door, only has shear curtains.
Stayed 7 nights in Sep 2017
Thank you for taking the time to post a review following your recent visit to Lanna Dusita Boutique Resort by Andacura. It always makes me extremely happy to learn that my customers have enjoyed their stay experience with us, we really do appreciate your kind compliments and look forward to welcoming you back again.

8/10 Good

Yim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2017
Thank you for taking the time to post a review following your recent visit to Lanna Dusita Boutique Resort by Andacura. We look forward to welcoming you back again.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful stay by the Ping
Lanna Dusita is located on the bank of the River Ping about 6 kms from the old town. A free twice daily shuttle service to Thae Pae Gate was a bonus and we used Uber to return. We stayed for two one week blocks and really enjoyed the peaceful gardens, river view and the excellent pool. The river and pool view rooms were very comfortable. We would not recommend the garden rooms due to the noise of the ducks and the next door rooster. The staff were exceptional. We look forward to our next stay at Lanna Dusita.
Stayed 7 nights in Aug 2017
Response from Phantira Supakan on Aug 29, 2017
Thank you for taking the time to post a review following your recent visit to Lanna Dusita Boutique Resort by Andacura. It always makes me extremely happy to learn that my customers have enjoyed their stay experience with us, we really do appreciate your kind compliments and look forward to welcoming you back again.

8/10 Good

Astrid, Canberra, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Get away from it all
After a month of travelling around Europe I needed a holiday so that I could return home refreshed.I stayed at the Lanna Dusita for 4 nights but my hopes for lounging around the pool, soaking up the sun, were dashed by the bad weather. I did, however, manage to get the relaxation I needed as well as do some fantastic sightseeing.
Response from Phantira Supakan on Jul 31, 2017
It always makes me extremely happy to learn that my customers have enjoyed their stay experience with us, we really do appreciate your kind compliments and look forward to welcoming you back again.