Dear Ong.Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,The Management

Dear Alireza.Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,The Management

Dear Praksha Thank you for taking time to review The Mercure Chiang Mai following your recent stay.With regards to your disappointing experience the ….. performance,Please accept my sincere apology for any inconvenience and dissatisfaction.Guest satisfaction is of the utmost importance to us and I am reviewing all of your feedback so as to improve the services and comfort offered to our valued guests.Your kind words have been shared with our associates and we look forward to you returning to enjoy further quality stay experiences whenever you visit Chiangmai.Sincerely,The Management

Dear Mr. Zachary,We appreciate you taking time in sharing your recent experience at the hotel. Feedback is the guests’ critique helps us to improve on our shortcomings.Please accept my deepest apologies for any inconvenience you experienced during your stay. Thank you for taking your time to share your experience at The Mercure Chiang Mai. Your constructive comment will be shared to all for improvement. We hope to have the opportunity of welcoming you back to beautiful Chiang Mai and to our hotel again. Sincerely,

เรียนคุณธรรมนูญ กราบขอบพระคุณเป็นอย่างยิ่งสำหรับความคิดเห็นและข้อเสนอแนะของท่านเกี่ยวกับการเข้าพักที่ Mercure Chiang Mai ทางโรงแรมรู้สึกยินดีเป็นอย่างยิ่งที่ทราบว่าท่านพึงพอใจในบริการของเราเราจะนำความเห็นของท่านแจ้งให้ทีมงานทราบ และมั่นใจว่าความเห็นตอบกลับนี้จะเป็นสิ่งที่ทำให้ให้ทีมงานทุกคนเพียรพยายามปรับปรุงคุณภาพการบริการอย่างต่อเนื่องตลอดไปขอขอบพระคุณอีกครั้งที่กรุณาร่วมแบ่งปันประสบการณ์ และเราหวังว่าการมาเยี่ยมเยือนในครั้งต่อไปของท่านจะเป็นที่น่าพอใจเช่นเดียวกับที่ผ่านมา

Dear Khun Gordon Kee Keong, Thank you for taking time to review The Mercure Chiang Mai following your recent stay. I am overjoyed to hear that we have successes in exceeding your expectations in most of the aspects of your stay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. It will be a pleasure for us all to have you return to enjoy further quality time at Mercure Chiangmai when you next visit Chiang Mai. Sincerely The Management Team

Dear Mr.Michael Peter, We very much appreciate your comments regarding your stay at the Mercure Chiang Mai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Dear Mr. Henry, We very much appreciate your comments regarding your stay at the Mercure Chiang Mai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Dear Khun David, Thank you for your loyalty and for choosing Mercure Chiangmai as your hotel during your recent visit and for taking the time to provide us with your valuable feedback. All we are at your service.

Dear Khun Richard , We are truly delighted to hear that you enjoyed your journey with us and that our team has been able to meet your expectations. Thank you for choosing to stay at Mercure Chiang Mai and for taking your time to review. Indeed, it is great to hear that you were impressed with all elements of the resort from the arrival till departure. We will share your comments among our team and we look forward to welcoming you both again soon to our hotel and to the beautiful Chiang Mai. Thank you with kind regards, Jiraporn KOKOY Front Office Manager

Dear Mr. Ulrich, We are pleased to read that you had such a memorable stay at The Mercure Chiang Mai during the festive season and that the wonderful staff here took good care of you. We are delighted you were comfortable in our care and could take advantage of our facilities and activities. Thank you very much for your review and we hope you and your family will have the opportunity to return again soon.

Dear Valued Guest, Thank you very much for choosing Mercure Chiang Mai for your staying. We are very pleased to know that our breakfast made you enjoyed and the staff service made you're impressed. Thank you for your kind compliments to our staff, these message will be shared to them for thier woeking motivation as the hotel strive to achive the hightest guest satisfaction. We hope that next time once you visited Chaing Mai , we will have a chance to accomodate you again. Sincerely yours,

Dear Valued Guest, Thank you for taking time to review us, it's pleasure to read that our facilities and service made you convenience while you stayed with us. Thank you for coming and we hope we will have the opportunity to welcome you back again in Chiang Mai. Sincerely yours,

Dear Valued Guest, We appreciate you taking the time to provide us with such a positive appraisal of your experience and also for your compliments paid to our team of associates for taking care of you during your stay. We hope that next time once you visit Chiang Mai we will be the first choice accommodation for you again. Kind regards

Dear Valued Guest, Kind Greetings from Mercure Chiang Mai. We are pleased to read that our service provinding has been able to meet your expectation and made you convenience while you were staying with us. You hilight about the room is on our priority attendtion to improve it shortly. On behalf of our team, Thank you very much for staying with us and look forward to welcome you our hotel again. Sincerely yours,

Dear Guest, Thank you very much for staying at Mercure Chiang Mai. We are really happy to learn that your staying was sastify and thank you very much for your kind compliments to our staff, these words will be sharing to them for their working motivation. Our team hope that we will have a chance to welcome you again once you visit in Chiang Mai. Sincerely yours,

Dear Khun Anonymous, Greeting from Mercure Chiang Mai Thank you very much for staying with us and provided a review to our hotel. It is true that our hotel location is easy to access to the old town city and we have supermarket is next to the hotel which make our guest convenient to find food and needed stuff as we need to acheive guests satisfaction. We hope that next time, our hotel will have another chance and will be the fisrt choice which you choose for your staying again Sincerely yours,

Dear gurdip, Kind greeting from Mercure Chiang Mai Thank you very much for taking your valuable time to provide us a review, we are happy to learn that our service as aspect of cleanliness and shuttle bus service were touch your expectation, Also we are sorry to hear that there is an insect made you are not satisfy while you were staying with us, your comment has an valued for us to improve our shortcomings. Thank you again for bringing it to our attentation, we hope that we will have a chance to serve you with the better service again when you visit Chiang Mai. Sincerely yours,

Dear Guest, Thank you for choosing to stay with us while visiting Chiangmai and for taking the time to review us. We do hope to have another chance to welcome you and your family again in the near future. Sincerely yours,

Dear Anonymous, Thank you very much for taking your valuable time to review us. We're happy to learn that the hotel location made made you convenient while you were staying with us. You kind compliment about our staff to be definitely pass on to them for working motivation. We look forward to welcome you again when you visit Chiang Mai. Sincerely yours,

Dear Grahame, Warm greeting from Mercure Hotel Chiang Mai. Thank you for sharing your lovely review to our hotel, on behalf of my entire team is very pleased to know that you provide us a chance to accommodate you many time. We are very pleased that you were impressed with the performances of our staff. Your kind words are the great motivation to all of us and there is nothing more refreshing for us than to know that our guests had a comfortable and enjoyable stay. We are grateful for the opportunity to be of your service and hope you will return to stay with us again on your next visit to Chiang Mai. Kind Regards,

Dear Annoymous, Thank you very much for choosing Mercure Hotel Chiang Mai and rating to us. We hope that we would have a chance to welcome you back again at the next time. Sincerely yours,

Dear M on, Thank you very much for taking time to review us. We're delight to hear your positive note regarding to our staff's service and we would like to sorry for the accommodation and amenities are not your expectation, your comment has an valued for us to improve our service in shortcoming. With hopeful we would have a chance to service you once again in soon. The Management Team

Dear Guest, We appreciate you taking the time to provide us with such a positive appraisal of your experience and also for your compliments paid to our team of associates for taking great care of you during your stay. It will be a pleasure for us all to have you return to enjoy further quality time at Mercure Chiangmai when you next visit. Sincerely yours,

Dear Joy, We appreciate you taking time in sharing your recent experience at the hotel. Feedback about our breakfast helps us to improve on our shortcomings. Thank you once again for your comments and we do hope you will have the chance to stay with us again in the future. Your Sincerely,

Dear Jeng, Thank you for taking your time to share your experience at The Mercure Chiang Mai. Your constructive comment about the shower will be shared to our Engineering for improvement. We hope to have the opportunity of welcoming you back to beautiful Chiang Mai and to our hotel again. Sincerely yours, The Management

Dear Mr. Patrick, Please accept my deepest apologies for any inconvenience you experienced during your stay. Guest satisfaction is of the utmost importance to us and I am reviewing all of your feedback so as to improve the services and comfort offered to our valued guests. Sincerely yours, The Management

Dear ian, We appreciate you taking the time to provide us with such a positive appraisal of your experience and also for your compliments paid to our team of associates for taking great care of you during your stay. We do hope to have accommodated you and your family again in the near future. Sincerely yours, The Management

Dear Anonymous, We appreciate you taking the time to provide us with such a positive appraisal of your experience and also for your compliments paid to our team of associates for taking great care of you during your stay. In contrary, we apologize for our shortfall in cleanliness which will be shared for the improvement when you return for the next visit. Sincerely,

Dear Anonymous, Your constructive comments are of immense value in providing a focus for improvement of The Mercure ChiangMai hotel products and services. Thank you for giving us the opportunity of improving our services, your time invested in sharing your opinion is greatly appreciated. Sincerely yours,

Dear Susan, I am truly sorry to hear regarding the issue you have experienced during your recent stay with us with the cleanliness in your room. Please rest assured that your feedback has been conveyed to our Housekeeping Director, who has met the employee concerned and taken serious disciplinary action. Sincerely yours,

Dear Barry, Your kind words have been shared with our associates and we look forward to you returning to enjoy further quality stay experiences whenever you visit Chiangmai. Thank you for your recent patronage and for giving us the opportunity to provide you a comfortable and memorable stay.

Dear mpgago, We are truly delighted to hear that you enjoyed your journey with us and that our team has been able to meet your expectations. Thank you for choosing to stay at Mercure Chiang Mai and for taking your time to review.

Dear Anonymous, I am delighted to hear your positive notes regarding our hotel location where you can meet your satisfaction and wish to welcome you back again soon. Sincerely yours, Chatchanan Settavayu Executive Secretary to General Manager

Dear Mr. Jason Lim, Your kind words have been shared with our associates and we look forward to you and your family returning to enjoy further quality stay experiences whenever you visit Chiang Mai again.Thank you for your recent patronage and for giving us the opportunity to provide you a comfortable and memorable stay. Sincerely yours, Chatchanan Settavayu Executive Secretary to General Manager

Dear Mr. Steve, May I thank you for staying with us at Mercure ChiangMai Hotel and providing us with your valued feedback. We have noted your observations and comments and would like to assure you that every effort would be made to ensure the comments that you have highlighted in your review would be addressed effectively. Sincerely yours, Chatchanan Settavayu Executive Secretary to General Manager

Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure Chiang Mai. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely yours, Chatchanan Settavayu Executive Secretary to General Manager Mercure Chiangmai

Dear Guest, Thank you for taking the time to share your comments with us. I will pass on your kind words to the whole team. This will certainly motivate them to keep up the good work. Sincerely, Phattharaphan Promnoi Secretary to General Manager