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Reviews of Parasol Inn Chiang Mai Old City Hotel

3 out of 5
Parasol Inn Chiang Mai Old City Hotel
105/1-5 Klangwieng Intersection, Prapokklao Rd., Prasing, Muang, Chiang Mai, Chiang Mai

Reviews

8.6

Excellent

Rating 10 - Excellent. 28 out of 52 reviews" "
Rating 8 - Good. 11 out of 52 reviews" "
Rating 6 - Okay. 10 out of 52 reviews" "
Rating 4 - Poor. 3 out of 52 reviews" "
Rating 2 - Terrible. 0 out of 52 reviews" "

8.4/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

bob

Stayed 5 nights in Jan 2024
Response from Parasol Inn on Jan 11, 2024
Thank you for your review, and I hope it was useful to improve our hotel in the future.

8/10 Good

Elizabeth

Liked: Cleanliness
It would be nice if the rooms had windows for fresh air.
Stayed 4 nights in Dec 2023
Response from Parasol Inn on Jan 11, 2024
Thank you for your review, and I hope it was useful to improve our hotel in the future.

8/10 Good

David, Port Rowan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in the heart of old town, easily walkable in any direction. Staff were great, very friendly and cleaning staff were excellent. The only negative for me was I had a window facing a restaurant that stayed open until 3am, never a lot of people at that time but on a few nights they got pretty loud. I would return again.
Stayed 9 nights in Nov 2023
Response from Parasol Inn on Dec 8, 2023
Thank you for taking the time to write a review for Parasolinn . Review that is very important to us. We look very much forward to welcoming you back again yo Parasolinn.

10/10 Excellent

Koen

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
big room
Stayed 6 nights in Nov 2023
Response from Parasol Inn on Dec 8, 2023
Thank you for taking the time to write a review for Parasolinn . Review that is very important to us. We look very much forward to welcoming you back again yo Parasolinn.

10/10 Excellent

matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the boss was a diamond , i got there at about 8 am and i could not check in until 2pm . i was so tired but he saw that i was tired and let me into the room about 9 am . i had booked a fan only room but he said you can stay there tonight and move to a different room tomorrow. it had air con and let me stay there for the duration of my stay
Stayed 7 nights in Sep 2023
Response from Kitikorn on Sep 19, 2023
Thank you for taking the time to write a review for Parasolinn.We look very much to welcoming you back again to Parasolinn.

6/10 Okay

Adriana

Traveled with family
Liked: Staff & service, amenities
Great location and excellent service. The building is a bit old, and it can use some maintenance
Stayed 2 nights in Aug 2023
Response from Khomsam L. on Aug 31, 2023
Thank you for taking the time to write a review for Parasolinn.Should there be anything we can do better to make your stay even more joyful,Please do not hesitate to let us know.We look very much forward to welcoming you back again to Parasolinn Chiangmai.

10/10 Excellent

John

Stayed 6 nights in Jul 2023
Response from kitikorn on Aug 5, 2023
Thank you for taking the time to write a review for Parasolinn.We look very much forward to welcoming you back again to Parasolinn Chiangmai.

8/10 Good

Miles

Liked: Cleanliness, staff & service, property conditions & facilities
I got a good deal and for the price it was great. My only issue was the noise from the other guests which I guess the hotel can't control. I was next to the stairs which didn't help and I heard every movement. Overall it was good
Stayed 6 nights in Jul 2023
Response from Kitikorn on Jul 16, 2023
Thank you for taking the time to write a review for Parasolinn.Should there be anything we can do better to make your stay even more joyful,Please do not hesitate to let us know.We look very much forward to welcoming you back again to Parasolinn Chiangmai.

6/10 Okay

Becky

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Found a big cockroach, about 1” long 1/2” wide dark brown color. When we check in. Towels are very old, one even have old blood stains, yellow and rips. Other than that, good customer service.
Stayed 1 night in Jul 2023
Response from kitikorn on Jul 6, 2023
We appreciate your suggestion for us to fix it. In what he found cockroaches in the room The hotel has hired a company to get rid of every month. In which the escape of the cockroaches this time, the hotel will continue to strictly check thoroughly. and hope that they will forgive the service this time

6/10 Okay

Becky

Traveled with family
Old towels
Stayed 3 nights in Jun 2023
Response from Kitikorn on Jun 26, 2023
Thank you for writing a review for us to know.Review that are very important to us.To be used to correct and improve in service to other customer in the future.

10/10 Excellent

Anna Lissa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great, friendly staff.
Stayed 1 night in Mar 2023
Response from Khomsam L. on Apr 9, 2023
Thank you for your review, and I hope it was useful to improve our hotel in the future.

10/10 Excellent

SUE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2023
Response from Khomsam L. on Apr 6, 2023
Thank you for your review, and I hope it was useful to improve our hotel in the future.

4/10 Poor

John

Liked: Cleanliness
Disliked: Staff & service
Woke me at 7 am after unscheduled surgery that I informed them about (and needed an extra night for) asking for payment after I’d tried to pay them twice. Terrible communication.
Stayed 6 nights in Mar 2023
Response from Kitikorn on Mar 16, 2023
Dear John. Thank you write a review for us to know.We welcome it that and continue to fix its that this doesn't happen again.And we have investigated the source of the problem that caused by our employees and sincerely apologize on this occasion and will continue to improve.

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, spacious and nicely decorated. The bathroom had a spacious shower adequately separated from the other fixtures.
Stayed 1 night in Mar 2023
Response from Khomsam L. on Mar 14, 2023
Thank you for your review, and I hope it was useful to improve our hotel in the future.

10/10 Excellent

McNight

Stayed 3 nights in Feb 2023
Response from Khomsam L. on Mar 19, 2023
Thank you for your review, and I hope it was useful to improve our hotel in the future.

10/10 Excellent

ka

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parasol Inn is located in the heart of old Chiang Mai. Great service and staff. Only downside is government won’t allow the hotel to install elevators to the old building; so only stairs.
Stayed 3 nights in Feb 2023
Response from Kitikorn on Feb 27, 2023
Thank you for taking the time to write a review for Parasolinn Chiangmai.Should there be anything we can do better to make your stay even more joyful,Please do not hesitate to let us know.We look very much for ward to welcoming you back to Parasolinn Chiangmai.

10/10 Excellent

Ridder

Stayed 2 nights in Feb 2023
Response from Khomsam L. on Mar 14, 2023
Thank you for your review, and I hope it was useful to improve our hotel in the future.

8/10 Good

Levi

Liked: Staff & service, property conditions & facilities
The staff were very responsive to any requests I had
Stayed 4 nights in Feb 2023
Response from Khomsan L. on Feb 14, 2023
Thank you for your review, and I hope it was useful to improve our hotel in the future.

6/10 Okay

Austin

Disliked: Cleanliness, amenities
Not terrible, but definitely not great. Room was pretty dirty with stains on several walls, smashed bug stuck to the wall, water would not stay warm for more than about 10 minutes in the shower. The bed was awful, felt like a box spring. Compared to cheap hotels like motel 6 it was about average, but as a hotel in general, it was pretty bad
Stayed 3 nights in Jan 2023
Response from kitikorn on Feb 5, 2023
Thank you for review for us.We would like to inform you that,We are a Bed and Breakfast, not a 5 star or Motel as you understand.We welcome all customers' ideas, in order to be further improve.

6/10 Okay

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had paid to expedia for 3 days well in advance. Because of the Sunday night market, taxi had to leave me 900 meters away from the hotel. By the time I found the hotel, and feeling exhausted, there was no room available. My name was already printed on a guest check in paper and they were expecting me. But after waiting 40 minutes I was told that there was no room and I will be staying at another hotel about 1 km away. And I walked there and checked in. I stayed there for a night and returned to Parasol Inn for the remaining 2 days. Hotel is quite basic. And there is no lift. But it is clean and well maintained. Location is very good. But rooms facing the road gets a lot of noise from the busy traffic. Hotel employees and manager are kind and attentive.
Stayed 3 nights in Jan 2023
Response from Kitikorn Thernburintr on Jan 26, 2023
Thank you for writing a review for Parasolinn Chiangmai.Should there be anything we can do better to make you stay even more joy full,Please do not hesitate to let us know.We look very much for ward to welcoming you back again to Parasolinn Chiangmai.

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!
Amazing hotel! Hotel staff were super friendly, couldnt do enough for us and were very helpful. Hotel itself is in a perfect location with a beautiful restaurant located downstairs from it. The room was very spacious and the bed was very comfy. Would highly recommend to anyone
Stayed 2 nights in Jan 2023
Response from Khomsan L. on Jan 25, 2023
Thank you for your review, and I hope it was useful to improve our hotel in the future.

6/10 Okay

Melisa, Andover

Traveled with group, Traveled with family
Liked: Staff & service
Unfortunately had ants in our room the first day. Staff sprayed immediately and we didn’t have issues the remainder of our stay. Enjoyed the family room for our group. Nothing fancy, but we didn’t need or want fancy. Breakfast was meh. Good drinks at the restaurant next door. Great location for the night market right out front.
Response from Khomsan L. on Jan 19, 2023
Thank you for your review, and I hope it was useful to improve our hotel in the future.

4/10 Poor

Khotchapron

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
😡
Response from Sand on Dec 4, 2022
Thank you for your review, and I hope it was useful to improve our hotel in the future.

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was basic but the location was fantastic, walking distance to everything. However what stood out was the owner and the staff. Very friendly and helpful! Thanks!
Stayed 2 nights in Nov 2022
Response from Sand on Dec 4, 2022
Thank you for your review, and I hope it was useful to improve our hotel in the future.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Value and excellent location
The location can’t be beat, it’s in the center of the center of old town. The rooms were great value, excellent wifi, great a/c, comfortable bed. I stayed here 10 days. The restautant below is also excellent. Staff for both, hotel and restaurant was super, English spoken. Highly recommend.
Stayed 7 nights in Oct 2022
Response from Sand on Dec 4, 2022
Thank you for your review, and I hope it was useful to improve our hotel in the future.

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Oct 2022
Response from Sand on Dec 4, 2022
Thank you for your review, and I hope it was useful to improve our hotel in the future.

10/10 Excellent

Galit

Traveled with family
Liked: Cleanliness, staff & service
Location! Location! Location! Not sure where I already reviewed this place but for the money we've paid for this accommodation it was great. The room was pretty small but right in the middle of the old city what can you expect?. The markets, stores, and attractions around the hotel make this place really great. No elevator, but our luggage was carried away so quickly it was impressive. The WiFi password is annoying because you have to reenter it every time but otherwise, this place is really great. We loved staying there and when we switched to another location we noted the superiority of being right in the middle of the old city.
Stayed 3 nights in Aug 2022
Response from Khomsan L. on Jan 10, 2023
Thank you for your review, and I hope it was useful to improve our hotel in the future.

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2022
Response from Khomsan L. on Jan 10, 2023
Thank you for your review, and I hope it was useful to improve our hotel in the future.

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Immaculately clean, super friendly and helpful staff, convenient location
Stayed 4 nights in Jun 2022
Response from Khomsan L. on Jan 10, 2023
Thank you for your review, and I hope it was useful to improve our hotel in the future.

10/10 Excellent

Nitin

Liked: Staff & service, amenities
Kitchen was closed for couple of days, but understandable due to lack of staff and festive season. Truly a place to book to enjoy your stay in Chiang Mai. Proximate to most of the attractions, convenient from transportation perspective and accessible from great food perspective.
Stayed 6 nights in May 2022
Response from Khomsan L. on Jan 10, 2023
Thank you for your review, and I hope it was useful to improve our hotel in the future.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great street market Sunday great friendly staff enjoyed stay
Stayed 3 nights in Feb 2020
Response from Nun, General Manager, Parasol Inn Hotel on Mar 9, 2020
Thank you so much for choose Parasol Inn Hotel to stay in Chiang Mai.

10/10 Excellent

Terrance

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lucky hotel for our first trip
Very friendly and helpful staff, and the breakfast was delicious
Stayed 3 nights in Dec 2019
Response from ์Nun, General Manager, Parasol Inn Hotel on Mar 9, 2020
Thank you so much for choose Parasol Inn Hotel to stay in Chiang Mai.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2019
Response from Nun, General Manager, Parasol Inn Hotel on Mar 9, 2020
Thank you so much for choose Parasol Inn Hotel to stay in Chiang Mai.

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the position of the property, in the middle of all you could wish for. The staff where excellent and could not do enough for us (this includes all staff).
Stayed 2 nights in Dec 2019
Response from Nun, General Manager, Parasol Inn Hotel on Mar 9, 2020
Thank you so much for choose Parasol Inn Hotel to stay in Chiang Mai.

4/10 Poor

Michihiko

Stayed 3 nights in Jan 2024

8/10 Good

Erica

Liked: Cleanliness, staff & service, property conditions & facilities
near the Sunday night market
Stayed 3 nights in Jan 2024
Response from Parasol Inn on Jan 14, 2024
Thank you for taking the time to write the review for Parasol Inn. We look very much forward to welcoming you back again to Palasol Inn Chiang Mai.

6/10 Okay

Taehee

Traveled with family
Liked: Staff & service, amenities
위치가 좋고 저렴함.
Stayed 1 night in Jan 2024
Response from Parasol Inn on Jan 14, 2024
Thank you for taking the time to write the review for Parasol Inn. We look very much forward to welcoming you back again to Palasol Inn Chiang Mai.

10/10 Excellent

myungwon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2023
Response from Parasol Inn on Dec 31, 2023
Thank you very much for your review, we are waiting for your next stay at our hotel.

8/10 Good

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice cozy hotel
Stayed 3 nights in Dec 2023
Response from Parasol Inn on Dec 26, 2023
Thank you for taking the time to write a review for Parasol inn. Review that is very important to us. We look very much forward to welcoming you back again yo Parasolinn.

6/10 Okay

Giuliana

Traveled with group
Liked: Cleanliness, staff & service, amenities
Das Zimmer hatte kein Fenster (nur eines im Badezimmer, welches direkt eine Wand davor hatte, somit kein Tageslicht), obwohl wir eines reserviert haben. Zudem riechte es nach Rauch, trotz Nichtraucherzimmer. Das Preis/Leistungsverhältnis war aber sehr gut und der Hotel Chef war äusserst nett! :-)
Stayed 3 nights in Aug 2023
Response from Khomsam L. on Aug 31, 2023
Thank you for taking the time to write a review for Parasolinn.Should there be anything we can do better to make your stay even more joyful,Please do not hesitate to let us know.We look very much forward to welcoming you back again to Parasolinn Chiangmai.

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
No volveríamos
El hotel está muy bien ubicado pero la limpieza es bastante mejorable. Habitación sin ventana que necesita una buena reforma…
Stayed 2 nights in Aug 2023
Response from Khomsam L. on Aug 31, 2023
Thank you for taking the time to write a review for Parasolinn.Should there be anything we can do better to make your stay even more joyful,Please do not hesitate to let us know.We look very much forward to welcoming you back again to Parasolinn Chiangmai.

6/10 Okay

Lai

Traveled with partner
Liked: Cleanliness, staff & service
Shower water too small
Stayed 3 nights in Jul 2023
Response from kitikorn on Aug 5, 2023
Thank you for writing a review for us know.Your review mean a lot to us.We welcome it and will continue to fix it.We look very much forward to welcoming you back again to Parasolinn.

8/10 Good

Liam

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Jun 2023
Response from Khomsam L. on Jun 27, 2023
Thank you for your review, and I hope it was useful to improve our hotel in the future.

10/10 Excellent

Wing Yin, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities
在於古城正中間,叫車去那裡都很好.旁邊有大型寺廟,餐廳,7-11,按摩店.星期日有夜市在樓下街很熱鬧.但酒店無電梯.
Stayed 2 nights in Jun 2023
Response from Kitikorn on Jun 24, 2023
Thank you for taking the time to write a review for Parasolinn.Should there be anything we can do better to make your stay even more joyful,Please do not hesitate to let us know.We look very much forward to welcoming you back again to Parasol inn Chiangmai.

10/10 Excellent

Yoko

Liked: Staff & service
Disliked: Cleanliness
場所がとても便利でした。 サタデーナイトマーケットも このホテルの周りでやっており 夜な夜な楽しめました！ 少し古いホテルですが、お値段 からすると、申し分ないです。
Stayed 6 nights in Apr 2023
Response from Kitikorn on May 9, 2023
Thank you fo taking the time to write a review for Parasolinn.Should there be anything we can do better to make your stay even more joyful,Please do not hesitate to let us know.We look very much forward to welcoming you back again to Parasolinn Chiangmai.

8/10 Good

YUNHO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
편의시설
Stayed 1 night in Apr 2023
Response from Kitikorn on May 9, 2023
Thank you for taking the time to write a review for Parasolinn.We look very much forward to welcoming back again to Parasolinn Chiangmai.

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schönes Hotel in guter Lage. Gerne wieder.
Stayed 1 night in Mar 2023
Response from Khomsam L. on Mar 14, 2023
Thank you for your review, and I hope it was useful to improve our hotel in the future.

8/10 Good

Siu Shan

Stayed 3 nights in Feb 2023
Response from Khomsam L. on Mar 14, 2023
Thank you for your review, and I hope it was useful to improve our hotel in the future.

10/10 Excellent

flavia gomes

Stayed 8 nights in Nov 2022
Response from Sand on Dec 4, 2022
Thank you for your review, it will be encouraging for ours hotel.

10/10 Excellent

Benjaporn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ห้งพักสะอาด อุปกรณ์อำนวยความสะดวกครบ และชอบที่ในห้องมีกระจกบานใหญ่
Stayed 1 night in Jun 2022
Response from Khomsan L. on Jan 10, 2023
Thank you for your review, and I hope it was useful to improve our hotel in the future.