Ratings based on 157 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
99% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

プールサイドでゆっくり出来るホテル

Posted Jul 23, 2015
120m2の部屋に泊まったのですが、ゆっくり出来ました ベットルーム、バスタブ全てにおいて余裕があり、その余裕が、贅沢感に繋がります ベランダには、ブランコがあり、なんとなく時間をゆっくり流してくれるのに一役かっています
5 out of 5
Recommended
for Everyone
by A verified traveler from osaka

素晴らしい滞在となりました。

Posted Jul 7, 2015
Pros: スタッフの優しい対応が。良かったです。特にフロントの女性 スパの女性も良かった。
Cons: 仕方ないのですが、ハエの対策が、必要かな?
Location: 車で、空港から10分 繁華街からも10分 少し離れていますが、不便は、感じなかったです。
繁華街から少しだけ離れていますが、逆に良かったし、ホテル内で、もっとゆっくりしたかったです。 ホテル内で、他の人たちと会うことも無く、静かでした。何よりホテルスタッフのサービス 特にフロントの女性の対応が良かった。チェックアウトの際 名前と顔を 覚えてくれていたみたいで、何もいわずに伝票が出ていました。 部屋のバルコニーにでて、ゆっくりできるのも いいし、タバコを吸う私にとって、非常に快適でした。 一緒に旅行に来ていた3人も素晴らしい快適なホテルと褒めていました。また、チェンマイに行ったときは、利用させていただきます。
5 out of 5
Recommended
for Everyone
by A verified traveler from Hampshire , UK

A welcome break in Chiang Mai

Posted Jun 19, 2015
Pros: My highlight was sitting on the lawn , alongside the river , with the hotel a short distance away , enjoying an evening meal , a drink & a chat
Cons: One thing I do not like in any hotel is mould growing around the edges & corners in a bathroom . Our bathroom had small amounts in the shower cubicle
Location: The hotel is close to the centre of Chiang Mai . If you don't know where to visit or what to do in CM , then it is not for me to tell you .
We had a very pleasant stay at the Ratilanna and wished it were more than just the 4 nights . It did feel like one of the 'grand hotels' , although of the Lanna style . The staff were unbelievable attentive , pleasant & polite . The food was excellent . As was breakfast . The choice was good , with a individually cooked eggs & omelettes , etc . Beautifully appointed rooms although I felt our bathroom could benefit from a small upgrade . Everything else was perfect . Beautiful infinity pool , as was the hotel's position , on the banks of the Ping River . Difficult to believe you are near the centre of a bustling city . A very peaceful location , especially if the volume of the enthusiastic female singer can be muted a little !
4 out of 5
Recommended
for Everyone
by A verified traveler from HK

值得推荐与家人去度假。

Posted Jun 15, 2015
酒店整体设施,房间,尚算满意。 员工服务态度,直得赞赏 。只係酒店周边没有任何大型商场食市,必需叫車往 night market 附近才可逛街。
5 out of 5
Recommended
for Couples
by A verified traveler from Tokyo

Posted May 12, 2015
Really enjoyed my stay! Nice location, just near the Ping river. Don't forget to try the breakfast time on the terrace! The staff very helpful! No problem with english communication
1 out of 5
Recommended
for Couples
by francesco from Shanghai

Esperienza pessima

Posted Apr 29, 2015 on Hotels
Ho visitato 3 resort durante il mio soggiorno a Chiang Mai e questo oltre a essere stato il più costoso è anche stato il peggiore!Appena arrivati ho notato nel bagno in camera una "striscia" di non so cosa nel wc (vi è rimasta per tutti e 3 i giorni). Più che un resort è un hotel con ristorante (non male ma caro) e piscina vicina alla riva del fiume.La colazione è buona (unica nota positiva). L'ultima notte non ci siamo potuti fare nemmeno una doccia per mancanza di acqua calda;siamo partiti l'indomani verso le 13 e ancora l'acqua calda non c'era. Per me pessima esperienza. Non lo consiglio assolutamente.
5 out of 5
Recommended
for Everyone
by A verified traveler from Ch

ระติล้านนา โรงแรมน่ารัก ณ เชียงใหม่

Posted Apr 23, 2015
สงบ เงียบ สบาย เป็นส่วนตัว สระว่ายน้ำใหญ่ พนักงานสุภาพ คุ้มราคาดี
5 out of 5
Recommended
for Everyone
by A verified traveler from Malaysia

Very relaxing and tranquil with great pool

Posted Apr 22, 2015
Spa excellent but a bit expensive Breakfast a bit disappointing.
5 out of 5
Recommended
for Everyone
by A verified traveler from Florida

Wonderful resort experience

Posted Apr 12, 2015
Pros: The spa personnel were 1st class!!! My son & I had a massage from "Tai" which ranked among my top three massages to date. Thank you
Cons: Some thing to avoid the mosquitoes in the rooms. My family were bitten multiple times even with some insect repellent as well
Location: The markets were cool and food was wonderful. Thanks for the recommendations.
Special thanks to the hotel staff for food recommendations as well as local places to visit.
5 out of 5
Recommended
for Families
by zhendong from china

很不错的酒店

Posted Mar 23, 2015 on Hotels
比较有泰国风味的酒店,靠近河畔和古城,交通比较方便,里面条件没的说啊。