Interior entrance

Reviews of RoongRuang Hotel

3 out of 5
RoongRuang Hotel
398 Tha Pae Road, Chiang Mai, Chiang mai

Reviews

7.0

Good

Rating 10 - Excellent. 10 out of 83 reviews" "
Rating 8 - Good. 36 out of 83 reviews" "
Rating 6 - Okay. 27 out of 83 reviews" "
Rating 4 - Poor. 3 out of 83 reviews" "
Rating 2 - Terrible. 7 out of 83 reviews" "

6.8/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Stuart

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Stuart

Traveled with partner
Liked: Cleanliness, staff & service
Older type hotel clean comfortable rooms friendly staff.
Stayed 2 nights in Nov 2023

8/10 Good

AMIRUDDIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Marvelous!
Good location!
Stayed 4 nights in Dec 2019

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
cllose to Thapae Gate and night market, on a redcar route,yet close to old town. room 312 very quiet on first floor
Stayed 1 night in Feb 2018

6/10 Okay

SL, Sin

Old hotel very near to Ta Pae gate
Excellent location very near to Sunday night market. Hot water not consistent. hot water turned cold suddenly. There is No lift so those with heavy luggage might have difficulty. There are 2 floor levels within the room which is a danger at night.

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Ok but not for the price
The room was a little less than clean. A bit run down for the price but great location for night market and food. Wifi was good.

6/10 Okay

Benjamin

Liked: Room comfort
Buyer beware
500 baht security deposit

8/10 Good

Samantha, Canada

Liked: Staff & service
Great Budget Stay
Good hotel for the price. Room was clean enough, little run down but all in all a good stay. Breakfast was reasonable and service was excellent! Great location close to Old Town and the Thae Pae Gate. AC worked almost too well, but the fan was a nice addition/option to have. Bed is typical SE Asia bed, very very hard, but to be expected I find on this trip.

6/10 Okay

Josephus, Netherlands

Disliked: Cleanliness, property conditions & facilities
Stay in that neighbourhood for a low price
Basic and elderly facilities for low price. Reception is OK

10/10 Excellent

robert, Oregon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous in every way!
This is an excellent location. Easy access to everything. Food, shopping, and all forms of transportation were readily available. Only negative is that we had a room on the street and the bar across the street had loud music until midnight.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Very quiet.
Great location, very quiet even though it's on a busy street. The only downside was that the power kept going out in my room and I would have to ask them to reset it at least once a day.

2/10 Terrible

Jean Pierre, Switzerland.

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheap and nasty
Nothing good to say, The courtyard area was the best part of the complex,the rooms were very bad, shower had only cold water,management not interested in fixing the problem. Would not recommend .

8/10 Good

John

Liked: Cleanliness, staff & service
A pleasant stay with easy access to all the attractions of the old city of Chiang Mai. Whilst the rooms are older they are pleasant and set in a courtyard with older world style verandahs and gardens. A pleasant place and certainly good value for money.

6/10 Okay

Verified traveler

Hotel was so so
There are pros and cons with this hotel. It's cheap and the location is great so that's a plus. There are a bunch of tourist restaurants and cafes all around (at tourist prices compared to local Thai places) and the Night Bazaar is about a 10-15 minute walk. Also, you can walk to the river and other places easily. The furnishings are a bit dated, the blanket and towels are a bit worn out. Also, I didn't like the bathroom because the shower area and the toilet area is together so the bathroom floor is wet and you're tracking dirt in with your shoes when you use the toilet. There's no safe to lock your valuables. The fan and AC was good. It's relatively clean and much better than a hostel but don't expect luxury or have high standards.

8/10 Good

Rob, Coquitlam, BC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel in ideal location
First off, it is a budget hotel. Premium bedding as in the multiple choices to fill in in this review page, no, so don't expect great. It caters to people on a budget and Thais so the price is good. The room I had was clean and overall it was a good budget hotel and the staff that I met were delightful. They all spoke and understood English in varying amounts and communication was not a problem. The location cannot be beat and the hotel was well maintained and clean. The Hyatt or Hilton it was not but would I recommend it, absolutely! I hope to return next year on another vacation and I will definitely stay there if I return to Chiang Mai. And there is a Starbucks literally steps away but I would recommend Black Mountain Coffee a little further away (150 yards/metres through the Thapae Gate. Cheaper and I prefer their coffee

6/10 Okay

trekker

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Excellent location but VERY old: should be 2 stars
The hotel should be labeled more as a hostel. Its saving grace is the location. It's located right outside the Tha Pae gate. The staff was very friendly and helpful. The bathrooms were very moldy and simply old.
Moldy

10/10 Excellent

Meghan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and clean
Room was comfortable but not luxurious. Outdoor area was the nicest part of the hotel and the accessibility walking distance to everything was ideal. Stayed 2 extra nights after arrival. Staff was friendly and helpful

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just terrible
Only good thing about this hotel is location. Other than that, terrible, I can say this is the worst hotel in my life. Room completely dirty with cockcroach, thin curtain that cannot block out the light, and they leave a light turn on a whole night outside my window and making for a very difficult sleep. Hotel staff tried to overcharge me for taxi to airport.

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay for nightlife or anything else
This was a great place to stay for me. It is next to the nightlife of Chaing mai. The rooms are located in the back and mine was very quiet. I stayed here for two nights had great sleep. The rooms had solid ac but if you turn the fan down to low it will ice over the coils. They close the parking at 23:00.

6/10 Okay

Verified traveler

Great location.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst customer service.
I stayed here for 2 nights but i made a double booking in error for my last night. I told the hotel about the error made in the booking but once they had my money they strictly refused to refund me the night that i never stayed. Also they advertise free breakfast on hotels.com but the breakfast is not free nor included

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Carmen, Montreal

Liked: Cleanliness, staff & service, property conditions & facilities
What you would expect — nothing wrong with that!
It was good value for a mid-low budget hotel — pretty much what we expected. Very helpful personnel. Our only real complaint was that breakfast was very disorganized and pretty dull — soft, white sandwich bread. Only fruit was water melon. Everything was depleted before replenishment.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Great location
Hotel is well situated next to the Tha Phae Gate to enter in the old city and the Sunday market. We also walked (approx 15 minutes) to the night market & bazar. Staff is very nice.

8/10 Good

Photographer, W

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay & Great location
The location is absolutely perfect situated 50 meters from the downtown clock tower and approx 300 meters from the bus station.

8/10 Good

Johnny, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Centrally located.
A pleasant, hotel for budget conscious customers. Room very clean, Wifi worked well. Breakfast adequate.

6/10 Okay

KATHLEEN, USA

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Pleasant enough, just not great food
they had the basics, and the location was great. Breakfast food was full of bugs, and breakfast service was quite lackluster; I should have just gone out for breakfast. Otherwise, the place had a soft, feminine sense of watchfulness.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location and great service
Great location and great service by pleasant hotel staff. Good breakfast and clean room.

8/10 Good

Kent

Liked: Property conditions & facilities, room comfort

8/10 Good

Katie, Manchester

Liked: Cleanliness, staff & service, room comfort
Nice hotel, great location
The staff were very friendly and helpful, the room was spacious and comfortable, shower was reasonable too, we have had worse. The location was good. Main problems about this hotel were no lift so had to carry heavy luggage and we couldn't connect to wifi anywhere but if these things aren't a priority I would hose this hotel, excellent value and good breakfast too.

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
RoongRuang is nice but... some limitations
OK, make sure you ask NOT to be on the 4th floor. A real pain with no elevator, luggage and being elderly.

8/10 Good

Olaf, Calgary AB

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff. Great location.
Booked through Expedia the night before. Got there and they didn't have a reservation for us. Staff didn't skip a beat and accommodated us. No hiccup. Great location. Easy walk to the Night Bazaar. Very noisy but would stay again.

10/10 Excellent

Jihun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

8/10 Good

MICHIHIRO

Liked: Cleanliness, staff & service, room comfort
いい場所
場所も良く、スタッフの対応も良かったです。
Stayed 3 nights in Feb 2019

10/10 Excellent

Hanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
God beliggenhed. Godt og hjælpsomt personale.
Stayed 6 nights in Jan 2019

8/10 Good

Verified traveler

Liked: Staff & service
邻近塔佩门广场,位置佳,可惜房间较旧,晚上看见小蚂蚁成队往上爬,别有情趣?
Stayed 3 nights in Dec 2018

8/10 Good

Peerawas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

okuyan, Bangkok

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
ターペー門至近のホテル
宿泊2回目でした。 相変わらずスタッフは明るく良い人たちでした。 今回4階ということもありますがシャワーが1分もしないうちに弱り始め、3分後には出なくなるという症状。 給湯器の温度を下げてもおなじ。 蛇口からな勢いよく出たので不思議でした。 3階から4階へ上がる階段に結構な数の蚊が。 これは嫌でしたね、仕方ないですけど。 泊まられる際には3階以下を指定した方が良さそうです。
Stayed 6 nights in Dec 2017

8/10 Good

TsunSen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
地點絕佳
地點絕佳,但是對面酒吧營業至晚上一點,有點吵,所幸房間隔音還不錯!
Stayed 10 nights in Dec 2017

10/10 Excellent

ZEUS, 방콕 수완나폼 공항.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
치앙마이 타페에 위치함.
1. 교통이 좋아 치앙마이 어디든 갈수있음. 2. 일요일마다 선데이 마켓(야시장)을 즐길수 있음. 3. 상설시장인 와로롯 시장이 가까움. 4. 매일밤 열리는 나이트 바자가 걸어서 10여분 거리에 있음.
Stayed 8 nights in Dec 2017

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
좋은 위치, 친절한 스텝
타패 게이트 앞입니다. 투어시 거의 정시에 픽업 됩니다.(반대로 센딩은 제일 마지막에...) 스텝들 친절하고 낡았지만 편하게 지냈습니다. 하지만 조명이 너무 어둡고 수압도 약했습니다. 조식도 그냥 먹을만 합니다.
Stayed 2 nights in Nov 2017

10/10 Excellent

ZEUS, 태국 치앙마이 타페

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
치앙마이 중심에 위치
1. 치앙마이 중심 타페 근처에 위치. 2. 이동이 편하고 근린시설에 접근성 양호. 3. 호텔 바로앞이 도로라 도보 이동과 차량 이동에도 편함. 4. 주변에 식당. 편의점. 맛사지 샵. 상점. 맥도널드, 버거킹, 스타벅스 등 페스트 푸드점이 가깝고 시장도 도보로 10 ~ 20분 거리에 2개나 있음.
Stayed 4 nights in Oct 2017

8/10 Good

Chavalit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2017

8/10 Good

SHIH-HUI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
圖文相符的實在飯店
圖文相符,環境清優,交通方便,週日夜市步行不到三分鐘即可抵達。小資旅遊者的好選擇
Stayed 5 nights in Jun 2017

8/10 Good

tse ching

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
環境舒適
環境整潔,服務貼心

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
部屋が古かった。工事をしてない。値段のわりに部屋がちょっと狭い。立地がいい。あかさたなはまやらあかさたなは

8/10 Good

Markus

Liked: Staff & service
Brauchbares Hotel in sehr guter Lage!
Das Standardzimmer war etwas abgewohnt, das Premiumzimmer war voll in Ordnung!

4/10 Poor

R

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel in guter Lage
Hotel in guter Lage, nette Hotelangestellte. Eingangstür und Scheiben lange nicht geputzt, Guter Früchstück. Zimmer schmudelig, Wände schmutzig.

2/10 Terrible

Vicente y lucia, valencia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
No tiene nada que ver con las fotos
Realmente es el peor sitio donde hemos estado nunca no volveriamos ni aunque nos pagaran por ello .Nuestra estancia fue de 12 dias en los cuales nos cambiaron las sabanas una sola vez ademas de estar llenas de manchas al igual que las toallas.Al llegar observamos que no habian quitado el polvo en años y las arañas campaban a sus anchas por las paredes .Los baños sucios viejos y llenos de moho y suciedad ademas de atascarse el baño cada dos por tres .La nevera del minibar estaba llena de suciedad y restos de comida y bebida de hace bastante tiempo.Nos quejamos al llegar y hicieron caso omiso limitandose a quitar un par de telas de araña de la pared.El desayuno es pobre malo y el servicio con bastantes pocas ganas de trabajar .Recurrimos a este sitio por que estaba super centrico (es lo unico bueno),pero hay cientos de hostales en las calles adyacentes que son mil veces mejores y por menos precio .Recomendación :No visiteis ni por casualidad este hotel a nosotros nos amargó la luna de miel .
muy sucio
Wc sucio y con moho
Nevera sucia