Ratings based on 91 Verified Reviews
They paid and stayed. We double-checked.
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
Wonderful and helpful staff, always smilingPosted Nov 21, 2013
Pros: The staff were wonderful and friendly Room was spacious and clean Breakfast was very varied and comprehensive Outdoor area was lovely
Location: 10-15 minute walk to old city 10 minutes from airport only, very close
Good location, 10 minutes from airport Walking distance to old city but out of the hassle and bustle at night making it a quiet place to stay
for Everyoneby Debbie from Mclean, Va.
My new favorite hotel.Posted Nov 2, 2013
Pros: Attention to detail. The Horizon Club is worth every extra penny. The food was amazing, and the people who work in there are so helpful.
Location: Great location in Chiang Mai.
for Everyoneby vd from orefield ,pa
Nice hotelPosted Oct 23, 2013
Nice hotel. Very helpful staff. Got there late at night but staff helped get us some dinner and arrange for activities the next day. Pool is nice, lobby is beautiful
for Everyoneby A verified traveler
Good value for staying in Chiang MaiPosted Sep 26, 2013
Pros: Good value for the hotel and amenities
Cons: The carpet in the room needs updating. There is no entertainment system available in through the television
Location: A short taxi ride to the old city and temples. The night market is within walking distance.
The Shangri-la is good value for the price. The hotel is pleasant and the pool is very nice. The rooms are adequate but not spectacular. Some of the smaller boutique hotels offer a more interesting experience but are also typically more expensive.
for Everyoneby JIM from GOOLWA, SA
MAJESTICALLY BEAUTIFUL ACCOMMODATION!Posted Sep 26, 2013
Pros: IN ADDITION TO THE HOTEL ITSELF, THE HORIZON CLUB AND ITS SERVICES WERE OUTSTANDING TO SAY THE LEAST!
Cons: PLEASE ALLOW THINGS TO REMAIN AS THEY ARE, AND CONTINUE THE GOOD WORK.
Location: HOTEL WITHIN THE CBD, AND OFFERED A GREAT RANGE OF THINGS TO DO. WE FOUND THE TUK TUK TO BE VERY USEFUL IN GETTING AROUND THE OLD TOWNS.
THE ENTIRE EXPERIENCE WAS OVERWHELMINGLY EXQUISITE!
Recommendedby Arturo M. from London
MagnificPosted Sep 8, 2013 on Hotels.com
The personnel very, very attentive and responsive, they went the extra mile. Close to everything that deserves to be seen in the city.
Recommendedby A verified traveler
Posted Sep 4, 2013 on Hotels.com
for Business Travelersby Mike from London
Nice hotel close to night marketPosted Aug 28, 2013
Pros: Internet speed needs to improve. Apparently new isp is going to installed soon.
Cons: The famous night market is only 3 minutes walk. The town center is only 10 minutes by tuk tuk.
Location: If you stay in the Horizon suite you get your own lounge. This includes complimentary food and drinks and inernet and work station
Its looking a little dated but lovely hotel with the most wonderful people. We felt the Internet was slow so they gave us our own router in our room!!
for Everyoneby theresa from Boston
Great locationPosted Aug 28, 2013
Great location for night market (5 minute walk) and Old City (15 minute). Hotel staff very helpful. Concierge floor overpriced unless you are planning on drinking enough alcohol during Happy Hour. Room service painfully slow
for Everyoneby Steven from Sydney NSW, Australia
Can't wait to return.Posted Aug 18, 2013
Stayed 3 nights with my wife in this hotel, and had the deluxe room on the 5th floor facing the pool. Its location for us is just ideal being 5-10 mins walk away and enough distance from the hustle and bustle of the night market down the road. And from the hotel, it cost THB 20 per person on the Songthaew (local red ute taxis) to most places in town. We chose not to have breakfast in the hotel as it is quite pricey at THB 600 each. There is a cafe a block away that does very nice brekkie for much, much less. (And a massage & spa next to it as well). The room was spacious and very comfortable. Staff were very friendly and most helpful. While we did not get a chance to use the pool, it certainly look very inviting. Only complaint -the internet connection in the room is painfully slow. However, overall, the hotel is more than adequate for our needs, and well worth the money. Will most definitely stay here in our next visit.