Ratings based on 15 Verified Reviews
They paid and stayed. We double-checked.
4.6 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
for Couplesby Anne from San Francisco, CA
Stay here, but only if you book a suite!Posted Oct 24, 2013
My boyfriend and I were very surprised by the very small room that we received at check-in that looked nothing like the pictures. The bed took up almost the entire room. I'm pretty sure if you laid in bed, you'd be able to touch at least 3/4 of the walls with a limb. We are not very picky when it comes to the way a room is appointed, but it was claustrophobia inducing! We asked if we could upgrade and for $50 more a night, we moved into a suite, that incidentally, looked exactly like the pictures. It was fabulous! We loved the hotel once we moved rooms. The staff is very nice and helpful with booking tours and it is a good home-base for exploring Chiang Mai on your own. It's about a 20 minute walk from the "heart" of the old city.
for Everyoneby A verified traveler
Nice boutique hotel west of the old cityPosted Sep 2, 2013
Pros: Best part of this hotel is the staff...they are amazing. The hotel is also very quite and peaceful for being in a big city.
Location: There is not much within walking distance from the hotel besides some good street food, but everything is a short tuk-tuk ride away.
Our stay at Shewe Wana was excellent. The rooms are clean and spacious. The pool is a little small but we were not there to lay out and get a tan...that's what the islands are for. The best part about this hotel is the staff. The staff are super friendly and helpful. They arranged anything we needed and at a good price. They also have free Tuk-tuk rides to the night bazaar (or basically anywhere you want to go). The day of our checkout they let us use an empty room to store our luggage and shower as we had a late evening flight. I would recommend this hotel to anyone.
for Familiesby Stephanie from Bristol, Enlad
Wonderful hotel with great customer servicePosted Aug 2, 2013
Pros: Breakfast pancakes were lush and superbly friendly and attentive reception staff
Cons: Poor housekeeping and wifi reception
Location: Only 10 minutes tuk tuk drive from the center in a quiet location. A real oasis in a big city!
Our family of five stayed twice in this lovely hotel in the last two weeks and rate it very highly! The second time we stayed we were given rooms on the first floor which were much superior to the ones downstairs. The customer service of the reception staff is extremely high and I cannot thank them enough for taking the trouble to make our stay more comfortable. They were very swift to help when we needed to take our daughter to see a doctor urgently, dropping us off at the hospital immediately and following up with us afterwards. The free tuk tuk service into town in the evening was invaluable and the drivers were very polite and helpful. We ate in both the restaurant and the coffee shop during our stay and were very happy to pay the slightly higher prices for the very good quality and tasty food in a nice atmosphere. Our children made great use of the pool but would add that the chlorine was so strong that it made their skin sore afterwards. It didn't stop them going in again though! The only criticism i would make is that the housekeeping staff did not service the rooms every day. My sons room did not have any shampoo or conditioner at all for 2 days, or sufficient toilet paper, and tea,coffee sachets were not replenished in our rooms. It wasnt an issue for us but I did hear another customer loudly complaining in reception of even worse housekeeping. Also, despite reception's best efforts, we were inexplicably unable to access the free wifi in our room for 4 days .
for Overnight Stay Before Destinationby Bighoover from NSW Australia
Great overnight stopPosted Jul 20, 2013 on Hotels.com
Located fairly close to train station so we stayed stayed here for one night after arriving on overnight train from Bangkok and before commencing 4 day hill tribe tour. Comfortable, friendly and good value.
for Everyoneby Brian from Guam
Peaceful hotel at a perfect location/great staffPosted Jul 14, 2013
Pros: The staff of this hotel made our stay very enjoyable. This hotel had a small town feel in a busy city environment.
Location: The location was close enough to walk to Warrorot Market and Tuk Tuk Ride to the night market (free from hotel and around 60Baht from Night Market).
Our stay at Shewe Wana was excellent. The hotel is located in the city, very close to the Warorot and Night markets. Although we were surrounded by the busy city, we felt at peace because the hotel is landscaped with beautiful tropical plants. The morning breakfast is stocked full of fresh local fruits and the ability to order off a menu was also included in our package. We were able to schedule many tours at the front desk and the staff was helpful in determining our activities. The staff at Shewe Wana made our stay very enjoyable. They greeted us every time they saw us and were willing to answer any of our questions. My mom and grandmother also stayed here and the staff was able to assist my elderly grandmother in way we have never seen at any other hotel. We had an emergency the night we arrived and the nighttime staff (Rose, Ning, Boi, and others) helped us locate and buy the needed medical supplies for my grandmother, using hotel transportation; at no additional cost). We ended up staying an additional 2 nights at the hotel. We recommend this hotel for anyone looking for a comforting place to stay.
for Everyoneby Joni from Sydney
Very disappointingPosted Jun 6, 2013
Pros: Excellent tho expensive Thai massage
Cons: Too many to mention at this price point off season in Chiang Mai
Location: Inconvenient - stay right on river or in old city
Booked based on high reviews at Trip advisor which make no sense so wonder about their authenticity. Compared to comparably or lower priced hotels (I switched after my short stay) I would suggest this is overpriced and certainly overrated. Dank dark room with no control at sink only scalding water. Small (ok just for a.dip) pool with loads of chemical. Intrusive staff "where are you going? Why you travel alone?" (Not to a one -- several were genuine and lovely people in a way I have come to appreciate Thai culture). Food at dinner inexpert at best. Location inconvenient for the price (no restaurant or coffee shop without a substantial walk on busy uncharming street. The only (sorry to say) good thing was a truly first class massage by a lovely skilled person ( though at 2,750 baht rather high for Thai traditional massage). I generally don't review but feel thee high ratings and cost for Chiang Mai need some balance as I was surprised and unhappily so. Finally, I was actually upgraded to this dank roomafter a worse one. Was also offered a huge suite at $160 a night, nice but go to a real five star (chedi, ratilanna for starters) which are extraordinary and can be had during this off-season (I traveled in May/June) for same or less. Sorry to be negative, just want to add some balance to the oddly superlative views on trip advisor.
for Couplesby Simon
Posted Jun 1, 2013 on Hotels.com
for Couplesby Sue from Warrington, UK
Ideal for couplesPosted Mar 17, 2013
Location: Close to city centre with complimentary transport to night market
It was like an oasis in the middle of a city. Helpful and friendly staff lovely food at a very reasonable price.
Oasis in Chiang MaiPosted Mar 11, 2013 on Hotels.com
What a wonderful hotel! My sister and I stayed here for four nights in January. The location is great. It's a ten-minute walk to the Ping River and located directly on the main road. But, you'd never know that because once you walk past the lobby, it's like you've entered a different world. The atmosphere is calm and quiet and there are lush plants everywhere you look. Our room was beautiful, especially the bathroom. The staff couldn't have been nicer during our stay. We booked several short tours through the staff, which both turned out great. On the morning of our departure, the taxi the front desk had called for us never showed but the staff sent us in the hotel van, which I don't think had been scheduled to go to the airport until later that morning. We really appreciated that, as it enabled us to catch our flight back to Bangkok. Chiang Mai was our first stop in Thailand and this hotel was a wonderful way to start our trip and really welcomed these two weary travelers with open arms.
for Couplesby Rae Rae
A little paradise in the cityPosted Feb 18, 2013 on Hotels.com
Our stay exceeded our expectations in comfort, cleanliness, attention to detail, dining and the assistance we received from the staff. We would happily return to this hotel and recommend it highly to all who would appreciate a restful, lush garden environment.