Montra Sky Roof Masterpiece with balcony | Pillowtop beds, free minibar items, in-room safe, individually decorated
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Reviews of Singha Montra Lanna Boutique Style Hotel

4 out of 5
Singha Montra Lanna Boutique Style Hotel
9/1-2 Sripingmuang Rd, Chang Klan, Muang, Chiang Mai, Chiang Mai

Reviews

7.6

Good

Rating 10 - Excellent. 77 out of 248 reviews" "
Rating 8 - Good. 84 out of 248 reviews" "
Rating 6 - Okay. 54 out of 248 reviews" "
Rating 4 - Poor. 21 out of 248 reviews" "
Rating 2 - Terrible. 12 out of 248 reviews" "

7.4/10

Cleanliness

8.2/10

Staff & service

8.8/10

Amenities

7.2/10

Property conditions & facilities

Reviews

8/10 Good

Panporn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Staff, very friendly and helpful. A very unique property with unique rooms with high ceilings. Architecturally impressive
Stayed 3 nights in Dec 2019
Response from Nannapas on Dec 29, 2019
Dear Guest, thank you very much for your friendly feedback. We really do appreciate it a lot. Please be our guest again soon, it will be our pleasure to welcome you! Best regards, Nannapas Hotel manager

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet property. Attentive staff with a great concierge
Stayed 3 nights in Nov 2019
Response from Nannapas on Nov 26, 2019
Dear Valued guest, Thank you so much for taking the time to write a review on your recent stay with us. We are glad that you have had an enjoyable stay with us in particulary the services rendered by our team. We will definitely share this with our team and celebrate it together. Thank you once again and we look forward in welcoming you back again in the near future. Yours sincerely, Nannapas Hotel Manager

10/10 Excellent

Verified traveler

Stayed 3 nights in Nov 2019
Response from Nannapas on Dec 29, 2019
Dear Guest, thank you very much for your friendly feedback. We really do appreciate it a lot. Please be our guest again soon, it will be our pleasure to welcome you! Best regards, Nannapas Hotel manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Staff was excellent 👍👍 Good location Good service ❤️❤️ We will back again
Stayed 2 nights in Oct 2019
Response from Nannapas on Nov 25, 2019
Dear valued guest, Thank you so much for sharing such wonderful feedback about Singha Montra Hotel and most especially about my colleagues. The whole team will be waiting for your next return to Chiang Mai. Please, feel free to contact us, if there is anything I can do to further assist you with. Yours sincerely, Nannapas Hotel Manager

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
The pictures made the overall condition look nicer and newer. It feels kinda old. However, my room was nice and unique. The padio bathroom and jacuzzi was an awesome touch. The staff was great. We ordered room service when the kitchen staff wasn't there so they ordered out for us and brought it to our room. Rooms were cleaned everyday with fresh flowers on the bed. I actually feel in love with the place more every day we stayed. My wife and i stayed for 3 days.
Stayed 3 nights in Jun 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, room comfort
Stayed 1 night in Nov 2018
Response from Tina on Nov 27, 2018
Thanks for staying with us. We appreciate your feedback!

8/10 Good

James, Sydney, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and quiet, 5 minute drive from the city
Overall the accomodation was pleasing. The room was cleaned everyday and the staff were very attentive. The only thing that was pretty inconvenient was that I was meant to be picked up at the airport, and that never happened. The hotel staff said that there was a driver there and waited an hour... but they waited too early. My flight arrival was communicated prior to my travels and was on time. I was out and waiting as soon as I could’ve been out. My advice is for the hotel to perhaps check on times etc for flight arrivals as I ended up being stranded at the airport for over an hour looking for the person who was going to pick me up... I ended up getting a taxi to the hotel which cost me 150THB. Aesthetically the only thing I can recommend is to change the carpet as it was quite stained. But overall I was pretty happy with my stay :-)
Stayed 4 nights in Oct 2018
Response from Tina on Nov 27, 2018
Thanks for staying with us. We appreciate your feedback!

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A real case of photos being photoshopped
Have just completed a stay at this hotel and I have 1 word Disappointed. Followed by another. Totally. A door that doesn’t lock properly No tea spoons in rooms No tea bags No cutlery at all And a massive smell of durian despite your signs. Slow lift Holes in sheets. There are so many better ones in Chiang Mai for less money. Don’t waste your money on this one
Stayed 3 nights in Mar 2018
Response from Tina on Mar 15, 2018
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Cheryl

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Really needs a lot of work.
I wish I could write a better review. The hotel itself is extremely beautiful. It has beautiful art and wood work everywhere. The service was absolutely amazing. However, the hotel needs some SERIOUS renovation. When we checked in we had a room on the 4th floor. The room was large and beautiful. We had a hot tub in the room. We tried filling it up and the water smelled RANK. The hot water trickled out and we couldn't even fill up the tub without the hot water running out. We thought the smell might have been because of old pipes. My husband climbed into the tub with what we had and we turned on the jets. Green, smelly, disgusting water came jetting out. The shower and sink had the same smelling water. I requested a new room and they sent us next door. I inspected the hot tub in there. Although the water was clean the hot tub wasn't. It had hair and residue inside. They upgraded our room for the rest of our stay to a rooftop room. This hot tub was outside. It was uncovered and had bird droppings and dirt inside. Our bathroom had a leak and there were mushrooms growing under the sink... This was the most expensive hotel on our 3 week trip to Thailand and it was definitely not worth the money... The staff were extremely nice and accommodating but it doesn't out weigh the condition of the hotel. The WiFi was HORRIBLE. Breakfast was good.
Stayed 5 nights in Jan 2018
Response from Tina on Feb 21, 2018
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

6/10 Okay

Mimi, Los Angeles, CA

Liked: Staff & service, room comfort
Not bad, but not grear
Overall, the hotel was fine for our 4 day stay in Chiangmai. The staff is wonderful and our room was spacious but, if you’re looking for bells and whistles this isn’t the hotel for you - it’s pretty basic. We were out and about most of the day so for our needs it was adequate. Only downside was the hot water tended to run out during peak shower times. It only took us one time to figure that out and then we just adjusted our schedules.
Stayed 4 nights in Dec 2017
Response from Tina on Feb 2, 2018
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Tivaporn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect destination in town.
Very nice decoration with large room and Jacuzzi!! Love it!! Though the location is a bit away from the main street.
Stayed 1 night in Nov 2017
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

8/10 Good

Judi, Melbourne, Australia

Liked: Staff & service, room comfort
nice hotel
room sizes were generous although in need of refreshing (curtains in particular were very shabby), staff were helpful, for me it was a little too far from the city
Stayed 4 nights in Nov 2017
Response from Tina on Dec 25, 2017
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

6/10 Okay

faithy, Hong Kong

Liked: Staff & service
Disliked: Property conditions & facilities
nice distance
check-in staff is pleasant lot of decoration was broken in the bathroom, the carpet was very dirty in the room.
Stayed 2 nights in Nov 2017
Response from Tina on Dec 25, 2017
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

6/10 Okay

david

Liked: Cleanliness
Disliked: Staff & service
It is the least staff friendly place I have ever stayed. It seems to be staffed by students who are glued to computers all day. The room what not as luxurious as expected. I had to ask for the terrace to be swept. There were no comfortable chairs or seats in the room. The pool was very cold. There was no dining room and had breakfast served in our room......not a good breakfast. I am also told this area is low lying and prone to flooding. Leaving was strange. Nobody seemed to notice. Not the usual thank you for coming farewell. considering the price they charge I am astounded this hotel is on your list. I give this a zero rate.
Stayed 3 nights in Oct 2017
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Excellent

Derek

Liked: Cleanliness, property conditions & facilities, room comfort
Amazing jacuzzi suite - def worth the money!
The Lanna jacuzzi suite was fantastic and really had the wow factor. Room was huge, bed really comfortable, jacuzzi was amazing. About a 20min walk to the citadel or you can flag a songthaew down for 30B pp. Hotel did offer a taxi service which was 150B. Was often hard to get a taxi back for cheap as the drivers didn't want to leave the main area - usually 200B. Free airport transfers were great. There's a few local restaurants etc nearby and a 7/11. Loved the room/suite. Would definitely stay again.
Stayed 6 nights in Aug 2017
Dear Valued Guest, Warm greetings and thank you for having chosen Singha Montra Lanna Boutique Chiang Mai as the hotel of choice for your recent stay. We also thank you for having taken the time to share your views of your recent stay at our hotel. We are delighted to read that you were overall enjoyed staying with us. We also do take note of your added feedback much appreciated. We do look forward to welcoming you back to Sigha Montra Lanna Boutique Chiang Mai very soon. Kind regards, Praphon.P Front Office Manager.

8/10 Good

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful and relaxing
Beautiful room - not 5 star brand new but it adds to the Lanna style of the hotel and the balcony hot tub was utterly amazing. I'm just disappointed that they never appeared to pick me up from airport when it was included and when I directly contacted the hotel prior to arrival to let them know of my flight details.
Stayed 1 night in Jul 2017
Dear Suzanne, Thank you for your comments and please accept apology for the various shortfalls during your stay. This definitely is not the impression and service we aim to deliver to valued customers. Rest assured that corrective measure have been taken to rectify the various issues in regards the Airport transfer service solution for our future costumers. Once again, we truly apologize for the inconvenience. We do look forward to welcoming you back to Sigha Montra Lanna Boutique Chiang Mai for next vacation. With Best Regards. Praphon.P Front Office Manager.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An incredibly large hotel with a jaw dropping pool. There is a gym, an amazing restaurant with complimentary buffet breakfast, and we could see the elephants walk through the river from our room every morning! It's close to many elephant camps (just make sure you do your research on which ones are ethical) and is located in the mountains, surrounded by surene nature and stillness. Absolutely incredible.
Stayed 2 nights in May 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel
Amazing stay! Staff was extremely friendly and hotel was filled with amazing ornaments and art pieces!
Stayed 3 nights in Jun 2017

6/10 Okay

Brooke

Liked: Staff & service, room comfort
Odd little outdated
Looked a lot more luxurious on website than actual. We were super stoked to stay here, and it was just kind of random. Like the exercise room is a treadmill barely outside the lobby with no door. It didn't bother us but weird. Smelly stuffy elevator. Low staircase. Room was a little old and outdated but spacious! We wouldn't stay here again but got the job done for 1 night stay. Still had charm and decor was pretty

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
better than expected
i cannot in good conscience take away any stars but i do want to notate the following: the Jacuzzi in our room never truly got warm enough, the water was lukewarm at the best. one day after doing the room clean up, they left the dirty sheets on the floor, no big deal, the room was huge, but they did forget them. and the biggest DON'T is, do not by any means do laundry through the hotel, the rates are insanely high, i'm talking $67 US Dollars for 2 tiny bags of clothes, they charge by piece, so don't do laundry there! now for the good: the room is huge and very nicely decorated, the hotel is small so they have very few guests at a time and they pay a lot of attention to you. the breakfast is ok, i like the fact that they don't put out too much food, no waste. the pool was nice and the sauna also. the staff is the best, they all treated us incredibly, willing to guide you and recommend places. i would definitely stay here again.

10/10 Excellent

Bill, Boise, ID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Hotel
It is obvious that this is an older building. Probably from the 60s but unlike the faded elegance of many establishments of that era this hotel has been well maintained (or refurbished). It was conveniently located to downtown Chiang Mai. Not walking distance but easy ride and most taxis knew how to get there. It is a beautiful establishment. The staff is extremely helpful and accomodating. We booked an excursion late, too late for a proper tour company to pick us up so the concierge became tour guide and driver. Took us on our excursion and managed all the venue tickets and show schedules. I know that he took the fee but even so, in all my years of travel, when we have been late we have just been told no. It was refreshing to be treated so well. The only complaint I had was about the shower and the jacuzzi. It was a romantic getaway for us. The outdoor shower was beautiful (lapis blue tiles, hand carved mahogany shutters and doors) however getting hot water was problematical. There was a shower wand in the jacuzzi so we pretty much ended up showering there. The jacuzzi was sized for four but there was not enough hot water available to fill it in order for just 2 of us to use it. We figured it out but it was not convenient or quick and my wife...well when it got complicated she just wanted to forget it. Once I got it working and warm it was nice...See through screen to city skyline and open to the stars...but we only used it as a jacuzzi twice in 5 nights.
room
pool
street
entrance

6/10 Okay

Lindsay, Hamilton, Ontario Canada

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Needs updating
The staff were wonderful. Very happy and eager to be helpful. The hotel decor is very rich with dark wood everywhere and many intricate carvings. Very beautiful. That said, the room was very dated. The carpets were quite stained and really need to be replaced completely. The tiles in the bathroom need a good cleaning and the curtain around the hot tub looked like rags hanging from a string. The room had all the amenities you need but really needs some updating. The breakfast was decent and you can get made-to-order items along with the buffet. They had good coffee which has been hard to find on our trip.

2/10 Terrible

Kira, Seattle, USA

Disliked: Staff & service, property conditions & facilities, room comfort
Not quite, loud bar and 3 am rooster calls
We booked 4 nights, but stayed only 2 and moved to the Rustic River Boutique - it was much much much better. The first night we stayed in a Lanna suite on the 5th floor. The bar across the street was very loud until 1 am. Then a rooster cockadoodledooed from 3 am until 8 am every 5-10 minutes each morning. We did not get any sleep. The second night we asked to be moved to another room that was not bar facing. Still the rooster woke us up at 3 am. The windows do not close and there are 1-2 inch cracks in each window or door to the outside which means were heard everything happening on the outside in our hotel room. You can hear the rooster next door from all areas in the hotel. It is unnerving. During the daytime, a man sprays mosquito repellent inside of the hotel with a gas-powered leaf blower. The hotel did not tell us about the spray. I walked into the hallway to see what the noise was and got a lungfull of spray. I felt dizzy and my throat hurt for the rest of the day. Additionally, upon our arrival at the airport, the free car service lost their keys and we were forced to take a cab. The hotel did pay for a cab ride, but it was very unprofessional. Do not be tempted by the glorious hot tubs. Once you are in the room you will not want to enjoy them.

4/10 Poor

BINSOO

Disliked: Cleanliness, staff & service, property conditions & facilities
Misleading hotel rating
This is an old classic hotel. It is poorly maintained and upkept along the years. For example, door lock and wash basin tap are loose and noisy. Internet photos give a misleading rating of 4 stars. Requested morning call at 6.30am and instead was called at 7am. Offered me to take tuk tuk to airport at 7.30am because driver started work at 8am. But finally receptionist drove me. After a full day of tour and wanted dinner at 9pm. But was told it was cook offday. I will take the hotel as 3 stars value.

8/10 Good

Souhel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay!
We had a very pleasant time, staff is very kind, rooms are very spacious, bath tub was working perfectly! Only bémol : location is quite far from places of interest (tuk tuk mandatory) and hotel needs a bit of refreshing

4/10 Poor

Verified traveler

Liked: Property conditions & facilities
Little dated but overall ok
The staff were ok. Not super knowledgeable and spoke limited English. Caused a bit of a headache.

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
helpful staff
great room

6/10 Okay

Lai Ming, Hong Kong

Liked: Cleanliness, staff & service, room comfort
Good room facility but poor WIFI connectivity
I'd highly recommend if you like big Jacuzzi. But do not stay in this hotel if WIFI connectivity is important for you. The WIFI in my room is totally useless even the staff reset the router

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good look good service
Concierge Guy is very helpful

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Well hidden, need taxi for rest and shops
Beautiful first impression, however upon closer inspection it is very work. booked a jacuzzi suite that was meant to have windows that open to look out at mountain views, however the window were broken , hence no view. the room itself was very worn. the shower did not have any adjustment button (broken off). Torn bathrobes. The handle to the door to the toilet was broken. The lampshades at the back of the bed were not working. some lightbulbs were flickering on and off. The mini bar set up was incomplete with the list provided. There were gaps in the wooden windows ( which is the style of the hotel) but these let many mosquitos get in to the room. The tiles in the shower were full of mould. The Vanity chair was badly stained. It has potential to be a beautiful property with a little renovation and care, but unfortunately I would not return until such time as the building gets an overhaul.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Week end in CNX
From the moment we walked in to the time we departed the hospitality was superb . Staff were amazing . Pool was so nice . Breakfast was perfect . Room was amazing with great mountain views. Will be back soon . Hopefully in April.

8/10 Good

Moses, Korea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful decoration with colourful tiles
Staff are kind and charming breakfast in the morning. A bit difficulty to find out the place but easy to go airport with free shuttle service.

4/10 Poor

Tan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unique hotel, nice atmosphere and nice staffs. I highly recommend to everyone

8/10 Good

Turk, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Guy at concierge is extremely helpful. Great staff all round. Hotels condition can be maintained slightly better but the hot tub and scenic views make up for this. Overall it was a pleasant experience and stay.

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities
I am disappointed, to be honest.
First, I want to highlight something good: - Good room decoration of Thai style - Comfortable bed and pillow - Staff are generally nice and helpful Something I feel below my expectation: - The location is very remote from old city centre, inconvenient transport, no buses, rarely got taxi/tuk tuk - The bath tub is not as clean as I thought, so i didn't use it - The shower room and washroom facility needs improvement - I could not find switch of the light above the bed - There is a beam above the bed, right above my head, all Chinese knows this is bad-luck - The lift is very narrow and small - The breakfast provided is way too simple, and the taste is sub-standard - Wifi in the room is lousy, very slow speed cannot watch youtube - There is practically no view from the windows

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hideaway
When we visit a new city, we like to have an authentic yet comfortable experience. We were delighted to find Singha Montra. Our experience started shortly after making our reservation. Guy, the concierge, sent an email inquiring how he can support us to make our visit just how we would like it. He arranged for airport transportation and greeted us the first morning of breakfast with maps and ideas for our time in Chiang Mai. Our rooms were well appointed and comfortable. The outdoor bathroom area was charming. The view from our balcony exquisite. The pool, with its dragon. was a favorite for for our girls. Breakfast was a feast. The staff was very gracious to help us get where we wanted to go (night market, special shop, etc) We highly recommend Singa Montra for those looking for a unique experience, off the beaten path.

4/10 Poor

katrina, seattle

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
We moved to the le meridian.
The accommodations were not as posted and the hotel "motel" was a long ways from the markets and the city. We moved to the le meridian. Much much better

10/10 Excellent

Ido, Iarael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great quiet hotel with awesome staff and breakfast
The room was huge, the staff was very helpful from the moment we landed in Chiang Mai, a taxi picked us up from the airport and stopped for us at a great currency exchange spot. The staff was super quick and helpful and the breakfast made us feel like home away from home. All of that without even mentioning the huge hot tub in our room.

4/10 Poor

Peter

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay somewhere else. Very ordinary!!!
Paid good $$$ for this hotel and the only good thing were the maids and restaurant staff. Bird droppings in and all over the jacuzzi (asked for it to be cleaned at front desk while we went out for a tour and came back to see no change and had to do ourselves) and all over the balcony. Tiles falling off the roof onto balcony. Roof leaking into the room and nobody wants to know (had to use room towels and dustbin to catch the water). Lots of smiles and wai's but very ordinary hotel for the money. Our friends stayed nearby in a cheaper hotel which was much better.

10/10 Excellent

Melody

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the en suite hot tub!
We loved the discount that we got from hotels.com! If not for that 75% discount we would never have stayed at this wonderful hotel. We recommended it to some other people while we were staying there!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, friendly staff
I really enjoyed my stay. Close to everything. Chiang Mia has lots to offer. Beautiful mountains and views

10/10 Excellent

B, Germany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel
Its a very beautiful hotel. The architecture and furniture were both very pretty. The staff were very nice and polite. The Concierge, Mr. Guy was very polite and helpful.

8/10 Good

Biswal, Singapore

Liked: Cleanliness, staff & service, room comfort
great place to stay!
very nice hotel good prices, very warm and friendly staff. always ready to help and accommodate all your needs.

10/10 Excellent

Scott, Des Moines

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
everyone at the hotel was very helpful and happy to help us. It is a little bit outside of the old city but getting to and from was still not a problem.

10/10 Excellent

Krits, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome place , love it

10/10 Excellent

d, california, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel; very clean and luxurious
The hotel is absolutely gorgeous and definitely a perfect choice for a romantic getaway, but it is not walking distance to any tourist attractions. If you don't mind a 10-15 minute drive to the tourist spots, this hotel is absolutely perfect

8/10 Good

ALLAN

Liked: Cleanliness, property conditions & facilities