Ratings based on 27 Verified Reviews
They paid and stayed. We double-checked.
4.2 Room cleanliness
4.0 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
by A verified traveler from Syd Australian
Donot buy ticket from hotel. Location far.Posted Sep 26, 2014
Manager only target at commission and always try to persuade you buy tickets from the hotel. He made some mispresentation on rules. For example, he said according to zoo's rule, we have to buy ticket for my 2 years old daughter. When ride the elephant, only the mum can accompany my daughter and I have to ride another elephant. In fact, the rule doesn't apply to a kid less than 1 meter high. It was a dangerous experience to have the mum and baby ride the elephant only. In some sinario, when the elephant down from a sharp slope. The mum need to make sure the baby and herself together with some other staffs would not fall down from the elephant which is very hard. In addition, the hotel located far away from the city. You need to take dudu each single time when you want to do something outside the hotel. For example, I paid 200 bah for dudu to go to a pharmacy shop at 10 am. The Spa looks good, but it was very dirty. Not sure how long they clean it. It spent me half an hour to clean it before using.
for Everyoneby A verified traveler from China
Great hotel for a getaway!Posted Jun 29, 2014
Pros: Beautiful rooms, large jacuzzi tub, and tasty food. Great for a romantic getaway.
Cons: A bit more care should be taken in vacuuming the floor in the room. Air conditioning in the lobby would be nice.
Location: It is about 5-10 min by taxi from a lot of places that one might want to visit in Chiang Mai. However, the staff will gladly arrange transport.
My wife and I stayed for one night at this hotel for an anniversary getaway. We had a wonderful stay. The staff was very helpful and quick to help us with a number of requests. The room was wonderful and we loved the private jacuzzi on the deck. The rooms are beautifully adorned and quite large. We loved the little rice treats and tea provided upon our arrival while waiting to check in. For dinner we decided to order the Dinner Set A for room service for two for about 1,000 baht. We weren't expecting dinner to be fantastic at that price, and while it did take a bit longer than we expected to prepare, it was worth the wait. The four course meal was quite delicious (especially the papaya salad!) and presented very nicely. The pool downstairs, while not large, is quite adequate for doing some laps in the morning and they have a small fitness corner with a few machines. The breakfast buffet was good. Although they had a number of a la carte western breakfast selections, I'm glad they recommend we try some of the Thai breakfast buffet items. Very tasty and you can tell how much work was put into preparing the food items. We loved our stay and would be glad to visit again.
for Couplesby Chris from Melbourne, Australia
Posted Jun 8, 2014 on Hotels.com
Our stay was made special by the very special staff at Singha Montra, which is their greatest asset. Nothing was too much trouble, everything was provided with grace and a smile, and their attiude to their guests ws one of care and consideration. Mr Guy, the consierge, was a huge help with arranging tours and outings, as well as anticipating what local information his guests would need during their stay. They didn't even blink when we inadvertently flooded our balcony from the spa, causing a torrent of water to cascade down the front of the building within an hour of our arrival! A staff member came, dealt with the situation by turning off the right switch, all with a smile and no fuss. There was a big storm with thunder and lightning one night, causing flooding on some of the lower floors - all the mopping up was done without a fuss and all was business as usual for the guests. The hotel itself is somewhat tired looking in some ways, with an apparent constant battle with the heat and humidity, some quirky touches like having a beaten up and obviously damaged modern style floor lamp in the room which looked very out of place in the traditional Thai decor. This only added to the hotel's charm and ambiance, which I loved. We were very fortunate to have had the pleasure of experiencing the hospitality of Mr Guy and his staff on our first visit to the lovely city of Chiang Mai.
for Personal Eventby Richard Magnus OAM from Brisbane Australia
excellent service from every departmentPosted Feb 24, 2014 on Hotels.com
We were delighted with the hotel, Just what we wanted to get us into the complete feeling of Thailand. Nothing was a trouble and the whole hotel was spotless. the Concerge , Guy ,was also exceptional and went out of his way to ensure that we were looked after, not only in the Hotel but with booking of a private car for 3 days,also a dental visit required. Where to go and what to do.Although we did not expect it ,we were met at the airport by the Hotel and driven at no cost to the Singra Montra. Such a nice touch.
Recommendedby A verified traveler
Posted Jan 20, 2014 on Hotels.com
by Jaymie from San Diego, CA
Stayed jan 2- jan6Posted Jan 13, 2014
The hotel was ok. I wouldn't recommend it to a friend. The only best part was the jacuzzi. The pool was dirty and cold, looked at if it was over look. The gym was extremely small. The service was very slow. And English was limited. It's far from the main city. We had to catch the tuk tuk, 100baht each way. I wouldn't come back
for Everyoneby A verified traveler
Posted Nov 16, 2013
Pros: Unique room setup. Bedrooms are under A/C, but the bathroom and shower area (as well as the hottub) are not.
Cons: It would be hard to incorporate the bathroom into the main room
Location: Temples, elephant sancutary
by A verified traveler
Slightly out of town, next to a very loud karaokePosted Oct 21, 2013
Pros: The food
Hotel very dark, and the floor was peeling so you ended up with black bits everywhere. The room lay out was odd and whilst it was clean (apart from the peeling floor) it wasn't particular comfortable. The pool area went onto the road and no where really to sit by it Food was very nice but overall very disappointed given the room rates
for Couplesby Yvette from Denver, CO
so so experiencePosted Aug 30, 2013 on Hotels.com
Location is somewhat away from center of town, but easily accessible by red taxi for about 20 Baht pp. Hotel is beautiful, however rooms are very dark, hard mattress and some construction noise early in the morning, because something is being built right next to hotel. Breakfast buffet average, spotty wifi service, staff is very friendly and shows immediate attention to any requests.
for Familiesby A verified traveler
Very Styled and romantic hotelPosted Aug 18, 2013 on Hotels.com
Nice room with jacuzzi on the balcony, very clean, good restaurant. Not very well located as far from the centre