Ratings based on 233 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
98% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Relaxing ambience

Posted Dec 1, 2014
This is really a hotel worth staying. The lanna architecture of the hotel and the big rooms will definitely set you on the holiday mood. Breakfast was great. They provide free shuttle service to town. This is an added value service.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Hong Kong

Great resort!

Posted Nov 25, 2014
Great resort with great staff, tidy and clean room. Bed sheet are clean and good smell! Comfort bed and good environment! Free shuttle to and from night bazaar and walking street during weekend! Highly recommend!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom London UK

Beautiful hotel

Posted Oct 18, 2014
Very friendly and helpful staff. The setting in and out of room is beautiful. Great and healthy breakfast with many choices. The shuttle between hotel and town works well if you can find the various collecting points- we were forgotten once but they sent car to collect us soon after we called them.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom brisbane

Honeymoon!

Posted Oct 15, 2014
you must stay at this beautiful hotel , all staff are exceptional, room is wonderful, we did hire a motorcycle to get around off the tourist track, which was a great idea, there are so many things to see and do here.
4 out of 5
Recommended
for Everyone
by A verified traveler

圓工很有禮貌及會主動幫助

Posted Oct 13, 2014
泳池美觀,但細咗d 早飺一般 圓工很有禮貌及會主動幫助 房燈偏黑 洗手間的洗手盤用時d水會淺晒出來
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Toronto, ON, Canada

Nice hotel, not like others!

Posted Oct 9, 2014
Pros: The sounds of nature, and all the greenery. There are plenty of bamboo trees, golden bamboo which I have never seen until this visit.
Cons: Rooms are poorly insulated, as we can hear others from floors above, or rooms next door.
Location: Hotel is very close to the old city.
We stayed here for a few days, and the hotel it self is very nice and clean. The staff are great! The location is not too bad either, close to the hotel, and other parts of the city.
3 out of 5
Recommended
for Everyone
by A verified traveler

They tried to charge for wifi

Posted Oct 3, 2014
Pros: Nothing stands out
Cons: Not there long enough
Location: Town not within walking distance
Should have laid on transport to the airport. Food was ok but nothing to write home about.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom NZ

Awesome, Relaxing wonderful staff

Posted Sep 30, 2014
Pros: The layout of the hotel was great and bathroom/bed were fantastic!
Cons: Minor Improvement - add a lift (would be beneficial for older people or getting luggage downstairs)
Location: Markets galore, Tiger Kingdom - pretty much hire a taxi for the day and travel about.
From the moment we arrived the staff were there to help with luggage and introduced us to different staff. They helped with setting up another bed in the room and ensured we had any creature comforts required. My partner and his friend said the BBQ Seafood & beer buffet was fantastic.
3 out of 5
Recommended
for Spa
by Bummed travelerfrom California

Not the spa experience I was looking for

Posted Sep 25, 2014 on Hotels.com
FYI, pool is under construction for the next month. Not very relaxing laying by the pool with the sounds of hammers, electric saws, and a compressor. Would have been nice to have been given a heads up from management. Nothing posted on their website about it. No discount given.
3 out of 5
Recommended
by Geofrom Taiwan

泳池維修完全不能使用,還算渡假村嗎?

Posted Sep 23, 2014 on Hotels.com
整體服務我是覺得ok,但是我很不能理解的是,泳池應該是一個渡假村最重要的賣點之一,入住三晚都是維修狀況,這樣還能收這樣的價錢嗎? 而且位置真的有點不方便! 走在路上完全叫不到任何雙條車! 下次入住的機會應該不大