Property amenity

Reviews of Sukantara Cascade Resort

4.5 out of 5
Sukantara Cascade Resort
12/2 M8 Maerim-Samoeng Rd, T.Maerim, Mae Rim, Chiang Mai

Reviews

8.8

Excellent

Rating 10 - Excellent. 35 out of 74 reviews" "
Rating 8 - Good. 30 out of 74 reviews" "
Rating 6 - Okay. 7 out of 74 reviews" "
Rating 4 - Poor. 1 out of 74 reviews" "
Rating 2 - Terrible. 1 out of 74 reviews" "

8.0/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Douglas, Hampton Bays

Traveled with partner
Liked: Property conditions & facilities
This resort is like camping in luxury in one of the most beautiful places in the world living and making friends with exotic birds
Stayed 6 nights in Dec 2023

10/10 Excellent

Jennifer

Stayed 1 night in Oct 2023

6/10 Okay

Thomas

Stayed 1 night in Sep 2023

10/10 Excellent

Anna

Stayed 3 nights in Feb 2023

10/10 Excellent

Jerry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Must visit!
Incredible beautiful location, comfortable room fabulous service and food. Highly recommend…
Stayed 1 night in Dec 2022

10/10 Excellent

Panaphon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So nice beautiful place so relax The stuff all so friendly everything was great!
Response from Dolly on Jan 21, 2023
Thank you very much for your compliment. This encourage our team very much.

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Christmas Break...
This Hotel is a good choice. Amazing location, friendly, family run resort and private. We did a walk through the forest from the location to the Waterfall - That was amaing and unexpected. In winter, you can leave windows open and hear the river all night.
Stayed 3 nights in Dec 2019
Response from Dolly on Jan 21, 2020
Thank you for your compliment and your kindness sharing your good experience with us.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019
Response from Aeh on Aug 6, 2019
Thank you for your kind rate for sukantara resort. Thank you once again for staying with us. Look forward to serving you again.

10/10 Excellent

James&chloe, Key West

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is one of our favorites in our trip around the world. The staff were excellent and very accommodating. If we are in the area again, I’m sure we’d stay here.
Stayed 2 nights in Apr 2019
Response from Aeh on Jul 2, 2019
Thank you for staying with us. We will work more harder to make our guests happy and appreciate your feedback! Looking forward to your next visit

10/10 Excellent

Verified traveler

Stayed 4 nights in Apr 2019
Response from Aeh on Jun 29, 2019
Thank you for staying with us. Appreciate your rate. Looking forward to your next visit.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice resort in the middle of the forest
Super friendly staff. Great Location
Stayed 1 night in Apr 2019
Response from Aeh on Apr 23, 2019
Thank you for your review. Look forward to serving you again.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An amazing hotel. I recommend everyone spend some time here if they are near chiang mai. The waterfall view is simply amazing. Coupled with peacocks on your balcony in the mornings makes this a very special place. Truly unique. The peacocks will come right up to your room looking for food and you can feed them from your hand. Also the staff are lovely.
Stayed 3 nights in Dec 2018
Response from Dolly on Jan 14, 2019
Great that you really have a good time. We're here to make you happy including all the birds, ducks and peacock family.

8/10 Good

Verified traveler

Liked: Staff & service, amenities
Stayed 1 night in Dec 2018
Response from Aeh on Jan 2, 2019
Thank you for your Value comment

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2018
Response from Aeh on Aug 28, 2018
Thank you very much for your review We will always do our best

8/10 Good

Patrick, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful waterfalls and peacocks
Hotel was very nice. The waterfalls were beautiful and there are peacocks roaming around the grounds. It is a bit far from town. Around 30-45 mins and 55 to the airport. But you do get to be secluded in the mountains. Breakfast was included and rooms have view of the waterfall.
Stayed 2 nights in Jun 2018
Response from Aeh on Aug 28, 2018
Thank you very much for your comment and review

10/10 Excellent

Petrus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2018
Response from Aeh on Mar 31, 2018
Thank you for your rate. Hope to serving you again.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very different type of Hotel. Great to be with nature. Very clean and a friendly staff.
Stayed 3 nights in Jul 2017
Response from Aeh on Mar 31, 2018
Thank you for your comment. Hope to seeing you again

8/10 Good

David, NZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tranquil waterfall the focus of Sukuntara
Only stayed a couple of nights, wished we could have fitted in longer. Everything perfect with of course the waterfall being the focus and centrepoint. All buildings setout in perfect eqilibribrium with the falls. Staff couldn't have been more helpful. Good food inc best sweets I've had in all my life. Comments all true - no cliches here. If I really had to come up with criticism - parking. 9/10
Stayed 2 nights in Jun 2017
Response from Aeh on Aug 28, 2018
Thank you very much for your review and stayed with us. Looking forward to serve you again

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Julia

Liked: Cleanliness, staff & service, room comfort
There are ants and funitures are out wore out. Services are are good.

2/10 Terrible

David

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beware you will waste your Money
My wife and I looked at the photos on Hotels.com this property does not look like this. We booked the best Room in the place Angelina Jolie stayed in the same suite that was 15 years ago. The Room was dirty , we booked for one night and had to leave it was so bad. The was supposed to have a pool it was not even the size of a small plastic kids pool and also dirty.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Arun, Sinagpore

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic location (waterfall), 1 hr from airport
Great place. Loved the location. The staff is very friendly and try to help. Spa a bit overpriced compared to Thailand rates. The single worst point is that the restaurant closes at 8 pm. So if you come back from the city ( 1.5 hr drive away ) and reach the resort at 8.30 pm : Go hungry or go out again. ( Then u have the issue that there are no taxis available here, u need to rent a car ). This is a management issue and nothing to point at the staff for.

8/10 Good

Christina, San Francisco

Liked: Staff & service, property conditions & facilities
Hotel Stay in Mae Rim, Thailand
The hotel is great if you are looking for a rustic experience close to the elephant farms and tiger kingdom. The property is absolutely stunning. We loved the river and the fact that you are in nature really cool bridge and amazing strolls in the evening. The only thing is that it is far from Chiang Mai city. It takes an hour to get to the city. If you are looking to do more activities, definitely stay here. we stayed here for 1 night and made a change to our stay to be close to the city. We wanted to spend the remainder of our time in Chiang Mai to check out the night market and Saturday night market. The hotel has a great restaurant. We ordered fried chicken, green curry, and a couple of other dishes. So good and fresh! Definitely eat at the restaurant! Also, I thought is was cool that Angelina Jolie stayed here for awhile during her stay in Thailand!

8/10 Good

Nazeer, Kuwait

Liked: Cleanliness
amazing Chaing mai
stay was nice, surrounding and scenery amazing. Not really a 4 star , can certainly improve in food.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Breathtaking resort

8/10 Good

Wai Man, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There's an actual river running through the hotel!
OK so I'm going to be really positive about this hotel, even though a lot of you may not feel the same. I love it for one reason only, it looks like it's been reclaimed by nature. 10 years old, Sukantara cascade resort lives up to its middle name. We actually had no idea that there would be a full force river rapid flowing through the hotel grounds, completely amazing, and now at the end of the 2nd day we can still sit and just stare at it. Yes this place has loose taps, slippery steps, moss everywhere, dampness throughout, rotten bamboo in the shower and a shower head that sprays water in 360 degrees, but that's where the character and charm of this hotel comes in. It's not a modern, big chain resort, it wasn't built 3 months ago. No they don't spray poison to kill all the bugs while you're having dinner (but they did over us a fan to blow them away), and if you don't like wild peacocks trying to steal your breakfast then perhaps you should look elsewhere. Rent a scooter as quickly as you can and then ride around to check out the area, that's my best tip. Ba Ba Black Cafe has world class desserts and coffee at a fraction of the cost, and Sukantara is only 10 minutes from every possible attraction you could ask for, tigers, snakes, monkeys, guns, ATV's whatever. So anyone who loves nature and wants to stay in a place completely intertwined with it should choose Sukantara. If you're sensitive to bugs, dampness and the thought of sleeping in the jungle, don't even bother.

8/10 Good

Krish, Dubai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, rooms good not amazing hotel is beaut
Gorgeous hotel

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness
Nice hotel away from it all
Stayed in deluxe panaroma room with view of the cascading waterfall. If you like to stay somewhere you can relax and be close to nature, this place does it. Nearest 7-11 is about 8 km downhill. Serves average tasting food. On some nights the peacock decides to party, but bearable to sleep. Watch the peacock fan out its tail over breakfast. Great experience!

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel far away from airport.No sightseeing around
Hotel maintenance is poor. No hot water in our room #8(claim as Luxury Tent). Cold,dusty and broken water tap and door could not be locked. Woke up in midmight many times by sound of peacocks. Food and Spa price are unreasonable with limited facilities. Small outdooor swimming pool with no shower and sauna facilities. Hotel price charge not worth. Only attracted by its water fall. Hotel staffs not helpful by given wrong information.Many flies and ants flying around during eating.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful and relaxing and tranquil .
Reasonably close to everything , great meals , great staff and owner Sam always comes to talk before breakfast asking is everything ok and if require anything . Excellent tour guide and car service . Would always stay here in future .

8/10 Good

Verified traveler

Liked: Staff & service
nice hotel, beautiful area
Beautiful location, close to many of the attractions for tourists like elephant camps, tiger kingdom, etc. The rooms are a bit dated, but nice. Beware of ants though. You're in a natural setting and the rooms are not sealed well so they get in. Ask for some spray at the front desk and don't eat in the rooms and you'll be fine. Also, beware of booking the luxury tent room if you're traveling with small children, elderly or are otherwise physically challenged as you have to walk across the rocks with water rushing over them to get to the room. Thankfully they upgraded us to a room on the same side as reception after seeing our infant; there is no way we could have attempted that! Overall a lovely and relaxing place and we would definitely recommend!

10/10 Excellent

Larry, Chiang Mai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very senic and romantic
great place very relaxing and the scenery is stunning, staff very helpful and the food fantastic.

10/10 Excellent

Jimcabbie, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great place to get away from it all. Nearest town is 15k away, if you want quiet in a beautiful location then this is the one for you. The staff are friendly and extremely helpful. Trips to surrounding attractions are easily organised at quite good rates. I'd recommend doing a two or three hour trip at one of the ATV places that are nearby. Bear in mind that you are in a forested area with a river running right through the place so there are quite a few bugs and ants around, the staff do a good job of keeping the rooms fairly bug free, but you're going to get some.

8/10 Good

Erin, Moscow

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Out of the way, but can't beat the peace and quiet
The staff here is amazing. The surroundings are incredible. There is a driver available, or the staff will arrange a taxi for you... Because the only downfall is that you are about an hour outside of Chiang Mai... The spa prices are a lot more expensive at the hotel also. So if you're planning on being in the city all the time, maybe not for you.... But you won't be disappointed with the serenity, the service and the smiles! We stayed for a week, and had drivers come daily to take us to different places, no big deal. We live in a big city and wanted a quiet trip in the mountains.

10/10 Excellent

Doug, Jupiter, FL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful small hotel
Pictures cannot capture the idyllic setting of this hotel. absolutely, unbelievably gorgeous. Rushing water sounds help sleep at night, staff's english not great, so leaves some room for misunderstanding when ordering dinner, but will do anything to ensure a pleasant stay. There was a group of about 25 people who travelled there just to do yoga, the setting was so tranquil. waterfalls and river running right through hotel. Lobby and restaurant all open air. It is about 45 minutes from town, so about 700 baht for fixed rate taxi, but minutes from Tiger Kingdom, and some other activities.

8/10 Good

DK

Liked: Cleanliness, staff & service, room comfort
Well-separated from distractions, but not a fun dr
The hotel itself is extremely peaceful and serene, which is pretty much a necessity after the long, winding drive up the canyon to get to it. Great for a relaxing, romantic getaway, but if you're planning to do much in Chiang Mai or Mae Rim, you'll want to find something in a more convenient location.

8/10 Good

D, Hong Kong

Liked: Cleanliness, staff & service
In the jungle, the mighty jungle...
Great location if you are looking for a true nature experience. The tiny, rustique resort is located in the middle of the jungle, about an hour ride away from main Chiang Mai city. The picturesque scenery (a cascaded waterfall runs thru the resort) and unique design and set up (free running pea cocks?!) definitely make up for the remoteness which at times made transportation challenging. Please be ready for outdoor "bathroom", take plenty of mosquitoe spray and make time to try the beautiful (if not a bit expensive) Spa. Only real bummer was that the small Pool was closed due to maintenance which we had not been made aware at time of booking.

10/10 Excellent

Toshi, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Falls-tastic!!
This place as truly unreal, the spa, the food and OMG the location!! I whole heartedly recommend it. My husband I traveled easily from Singapore and found our stay so incredibly lovely. We meant to visit the surrounding area, but instead just hiked to interesting locations on foot to maximize our time at the hotel.

8/10 Good

Gabi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Schöne idyllische Anlage
Die Anlage ist super schön gelegen. Direkt am Wasserfall , sehr sehr schön. Die Zimmer sind sauber und einfach gehalten. Wir waren 1 Nacht dorrt und es hat uns gut gefallen
Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Emplacement et decors naturels fabuleux
Restaurant Thaï extra, personnel aux petits soins, propreté irreprochable, chambres impeccables. Piscine un peu fraîche mais agréable. Certaines chambres sont proches de la route mais pas trop de circulation. Habitation authentique Thaï avec beaucoup d'histoire. La nature et les oiseaux en tous genres sont omniprésents. Le spectacle peut occuper plusieurs heures...
Stayed 2 nights in Jan 2023

8/10 Good

Pichai

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2020

10/10 Excellent

Yuchieh

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
住在流水邊真的太棒了
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019
Response from Aeh on May 14, 2019
Thank you for your recent stay at sukantara cascade resort and your feedback. Looking forward to welcome you again.

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gepflegte Anlage mit sehr gutem Personal. Essen war perfekt, jedoch sehr grosse Portionen☺
Stayed 5 nights in Apr 2019
Response from Aeh on May 14, 2019
Thank you for staying with us and for your kind valuable review. We look forward to your next visit.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2019
Response from Aeh on Apr 23, 2019
Thank you for your stayed appreciated for your rate.

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service
Sans aucun problème le cadre ! unique au monde vous êtes transporté dans la ZENITUDE Totale c’est un hôtel que je cherchais depuis toujours et que je viens de trouver (enfin) un vrai paradis sur terre animaux dans leur milieu naturel cascade végétation luxuriante piscine restauration au bord de l’eau chambre vue sur cascade accueil super sympa . Vraiment pour des gens qui cherche un endroit très Zen croyez-moi vous l’avez trouvé vous allez vous en mettre plein les yeux !
Stayed 1 night in Mar 2019
Response from Aeh on Mar 29, 2019
Thank you for your rate. Appreciated your review. Looking forward to see you again.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2019
Response from Aeh on Apr 2, 2019
Thank you for staying with us. Looking forward to see you again.