Ratings based on 651 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
98% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Michigan

Great location in Chicago

Posted Aug 31, 2014
Pros: Location, style, staff. Internet check in.
Cons: My room was facing the parking lot and during the night I heard many cars honking as they were closed with the remote...
Location: The location is perferct for downtown walking and shopping. We had a car so we moved around driving as well
Nice setting and style. If you drive park in front of the Hotel, go inside for check in and leave bags inside. They give you a badge to access the Parking which is literally on the Hotel side.
5 out of 5
Recommended
for Everyone
by A verified traveler from louisville

Rock Star Treatmet

Posted Aug 26, 2014
We loved this jem of a joint. The art and decor was top notch. We had a king size suite that felt like a small NY apt. Check out the pictures on the site. No candy coating here, genuine great hotel. Tucked away but near everything. Local grocer on the corner, shopping near by, Bershire bar downstairs, bakery and sweets shop Weston included too. I could go on and on. Believe me it was worth every penny. The staff was awesome and accommodating to needs when needed. Stay here and look no further.
4 out of 5
Recommended
for Couples
by A verified traveler from Monterrey, Mexico

Excelent location, rooms may have some issues

Posted Aug 25, 2014
Pros: ammenities, staff helpfulness
Cons: maintenance of the rooms, specially the ac and the locks
Location: awesome location, right in the heart of downtown, next to a train stop
In my recent visit to this hotel I had a somewhat bittersweet experience, to start it all the front desk staff is very helpful and courteous, I checked in very fast and received an upgrade for being an expedia holy member, once I got to the room I felt the temperature was not right, it feel very humid and not cool enough, I tried adjusting the thermostat to no use, the temperature shown did not go below 72, I had a bad night because of that and the next morning I reported that to the front desk, when I came back the room was still feeling humid and hot, so I called the front desk again to see if someone had come up to check on this as I had reported that morning, so they sent someone at that moment to fix it, the person fixed the problem in a matter of minutes and the room had a nice cool temperature now, after this event I was going to go out again and when I tried to lock the door the door did not lock, it turns out the lock had ran out of batteries and the room was going to have to stay unlocked until the next morning because the person that has the batteries locks his office so they could not replace the batteries of the lock at that time, they had to wait till the next day, I told them I could not sleep like that and they offered to switch me to another room which they did and everything was fine after that. On the positive side I had a good experience because the rooms are nice, have great amenities like 2 tvs, sofa, kitchen, fridge, and are spacious.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 25, 2014
Great location, great rooms, great staff. Highly recommended.
4 out of 5
Recommended
for Couples
by A verified traveler from Illinois

Weekend with teens

Posted Aug 24, 2014
Pros: Staff was extremely courteous and helpful. I received a text when our room was ready. Room was very modern with wifi and plenty of USB connections
Cons: Parking, while near, was complicated for me. Valet would have been great.
Location: Close to everything and a great view of the city.
We chose this hotel because it was unique, trendy, upscale and in a nice location.
5 out of 5
Recommended
for Everyone
by A verified traveler

"Hip-vibe" hotel - conveniently located

Posted Aug 21, 2014
Our stay at Acme Hotel was awesome. Their location is centrally located to Michigan Avenue and the L, rooms were spotless, artfully decorated, quiet, and roomy. The staff was professional and helpful. The Morning Joe Coffee service was just what we needed to start our day. Our next time in Chicago will include staying at Acme Hotel. It was an A experience all the way around.
5 out of 5
Recommended
for Everyone
by A verified traveler

The little hotel that could

Posted Aug 20, 2014
Pros: Location
Cons: n/a
Location: Pretty much all of Chicago is at your doorstop but there's a el stop around the corner, Jewel/Osco across the street, and also Eataly (!)
Great price on a convenient hotel. The rooms are smallish but serviceable and the amenities are good. I had an interior room so it was really quiet. The decor is a bit OTT in a 80's/90's way - mine was very Duran Duran (I loved Duran Duran) - but did I mention great price, convenient, and quiet? The staff is great. Berkshire Room seemed mellow, which is probably not always the case.
4 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver, BC

A great experience

Posted Aug 19, 2014
Pros: Best part of the hotel, are the Bellmen, and the unique make up of the rooms.
Cons: Some sort of entrance from the hotel to the parking.
Location: If staying at the hotel, check out Quartino's just around the corner, they have probably the best Risotto in the city. Also check out the River tours
The location was excellent, and the staff were helpful, especially the bellmen. The room was very unique, and very comfortable. The downside was the parking, there is no real entrance, you must go outside and up the ramp. They only offer complimentary coffee delivered to your room, which I didn't mind, as Chicago has so many fantastic restaurants, I preferred going out to explore and enjoy the great restaurants of the city.
5 out of 5
Recommended
for Everyone
by A verified traveler from Fl

Unique Botique Hotel

Posted Aug 18, 2014
Unique delivery a Thermos of coffee at your door in AM. Lovely wake up . Great staff to answer any question. Location perfect surrounded by great restaraunt & 2 blocks of Michigan Ave Definite will be back
5 out of 5
Recommended
for Everyone
by A verified traveler from NJ

Great Location, Terrific Experience

Posted Aug 14, 2014
We spent 2 nights, wishing it could have been more! NJ residents first time in Chicago. Super-helpful staff, perfect location, interesting personality place. Only possible downside was lack of view and natural light; next door building gray wall was cleverly decorated by faux trapeze artist figure. Great bed, restful room. Appreciate free coffee thermos delivery. Will def go back!