In-room safe, desk, laptop workspace, blackout drapes
Check availability

Reviews of Aloft Chicago Downtown River North

3.5 out of 5
Aloft Chicago Downtown River North
515 North Clark Street, Chicago, IL

Reviews

9.2

Wonderful

Rating 10 - Excellent. 723 out of 1001 reviews" "
Rating 8 - Good. 185 out of 1001 reviews" "
Rating 6 - Okay. 41 out of 1001 reviews" "
Rating 4 - Poor. 35 out of 1001 reviews" "
Rating 2 - Terrible. 17 out of 1001 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Miguel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a quiet, clean hotel. I did expected the hotel room to be more physically appealing in the rooms. But there was no damage and very clean hotel no odors and bed very comfortable. Bummed out the TV didnt have Netflix, nor I can do iPhone mirror sharing.
Stayed 4 nights in Apr 2024
Response from Lorenzo on Apr 24, 2024
Thank you for the excellent review! Your insight and feedback is very helpful and thank you for bringing this to our attention, we will be sure to share it with the rest of our team here. We look forward to your next visit and hope you will come back soon!

10/10 Excellent

Alma

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent front desk service. Clean and spacious corner room. Walking distance to many dining options
Stayed 1 night in Apr 2024
Response from Lorenzo on Apr 24, 2024
Thank you for the excellent review! We look forward to your next visit and hope you will come back soon!

10/10 Excellent

Ryan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very walkable area with friendly staff. Really nice hotel overall. No disappointments
Stayed 2 nights in Apr 2024
Response from Lorenzo on Apr 24, 2024
Thank you for the excellent review! We are so glad to hear that your stay was enjoyable. We look forward to your next visit and hope you will come back soon!

10/10 Excellent

Alessio

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 2 nights in Apr 2024
Response from Lorenzo on Apr 24, 2024
Thank you for the sparkling review! We are so glad to hear that your stay was enjoyable with us. We look forward to visiting again.

8/10 Good

Vivian

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and helpful(10/10). The bed and bedding were comfy enough(8/10). The shower could use more pressure(7/10). We stayed three nights and four days. Our room was only cleaned once during stay. I am used to having it cleaned once a day.
Stayed 3 nights in Apr 2024
Response from Lorenzo on Apr 21, 2024
Thank you for the sparkling review! We are so glad to hear that your stay was enjoyable with us. Your feedback is very valuable to us and I'm glad to hear that our staff was friendly and helpful. We currently only do stayover service every other day. However, a guest can always request for their room to be serviced at any time. Just to let you know for your next stay. Thank you again for your review, please come back and see us again soon!

10/10 Excellent

Alejandro

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Volvería a regresar, el staff muy amable , buena ubicación, limpio .
Stayed 2 nights in Apr 2024
Response from Lorenzo on Apr 21, 2024
Thank you for the sparkling review! We are so glad to hear that your stay was enjoyable with us. We look forward to visiting again.

10/10 Excellent

Gina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What’s not to like! It’s close to really cool attractions, the staff is friendly, the hotel is clean, the restaurant in the lobby area is incredible…I can go on and on m!
Stayed 3 nights in Mar 2024
Response from Lorenzo on Apr 21, 2024
Stellar review!! Yours is the type of experience we strive for. We are so happy to hear that you enjoyed your stay. We cannot wait to welcome you back.

10/10 Excellent

Laurence

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice. No bad comments
Stayed 2 nights in Apr 2024
Response from Lorenzo on Apr 21, 2024
Thank you for the sparkling review! We are so glad to hear that your stay was enjoyable with us. We look forward to visiting again.

10/10 Excellent

Patricia

Disliked: Staff & service
Stayed 2 nights in Mar 2024
Response from Lorenzo on Apr 21, 2024
Thank you for the sparkling review! We are so glad to hear that your stay was enjoyable with us. We look forward to visiting again.

10/10 Excellent

Bailee Kristine

Liked: Cleanliness, staff & service, property conditions & facilities
Thomas at the front desk was the absolute best !! He helped with an early check in and was overall welcoming. Amazing area , lobby restaurant and view !
Stayed 2 nights in Apr 2024
Response from Lorenzo on Apr 18, 2024
Thank you for taking the time to review your recent stay. Your feedback is very valuable to us and I'm glad to hear that our staff was friendly and helpful. Thank you again for your review, please come back and see us again soon.

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Mar 2024
Response from Lorenzo on Apr 17, 2024
Thank you for the sparkling review! We are so glad to hear that your stay was enjoyable with us. We look forward to visiting again.

10/10 Excellent

Krista Anne

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location! Staff are accommodating and helpful, had a great stay!
Stayed 3 nights in Apr 2024
Response from Lorenzo on Apr 17, 2024
Thank you for taking the time to review your recent stay. I'm so glad to hear that you enjoyed your stay and that our staff was friendly and helpful! Thank you again for your review, and please come back and see us again soon.

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Lorenzo on Apr 17, 2024
Thank you for the sparkling review! We are so glad to hear that your stay was enjoyable with us. We look forward to visiting again.

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Lorenzo on Apr 17, 2024
Thank you for the sparkling review! We are so glad to hear that your stay was enjoyable with us. We look forward to visiting again.

10/10 Excellent

Whitney

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that everything was close. Staff was very helpful
Stayed 3 nights in Apr 2024
Response from Lorenzo on Apr 17, 2024
Thank you for taking the time to review your recent stay. I'm so glad to hear that you enjoyed your stay and that our staff was friendly and helpful! Thank you again for your review, and please come back and see us again soon.

8/10 Good

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in the middle of happening River North. Very convenient to great restaurant options and shopping.
Stayed 3 nights in Apr 2024
Response from Lorenzo on Apr 17, 2024
Thank you for the excellent review! We are delighted to hear that you enjoyed your time in Chicago and many of the amenities at our hotel! We hope you will come back and see us again soon!

10/10 Excellent

Channing

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great scenery
Stayed 2 nights in Mar 2024
Response from Lorenzo on Apr 12, 2024
Thank you for the sparkling review! We are so glad to hear that your stay was enjoyable with us. We look forward to visiting again.

6/10 Okay

Sheree

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It would be nice if the units had microwaves
Stayed 5 nights in Apr 2024
Response from Lorenzo on Apr 11, 2024
Thank you for your review. Although we would love the opportunity to have these items in each room, in our experience having them available in all public areas has been more suitable. We are always looking for need ways to approve the guest experience. We hope to welcome you back to us soon.

10/10 Excellent

Ranya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Lorenzo on Apr 12, 2024
Thank you for the sparkling review! We are so glad to hear that your stay was enjoyable with us. We look forward to visiting again.

8/10 Good

Laura

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend 👌
Stayed 3 nights in Apr 2024
Response from Lorenzo on Apr 11, 2024
Thank you for the sparkling review! We are so glad to hear that your stay was enjoyable with us. We look forward to visiting again.

8/10 Good

Timothy

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nope
Stayed 3 nights in Apr 2024
Response from Lorenzo on Apr 10, 2024
Thank you for the sparkling review! We are so glad to hear that your stay was enjoyable with us. We look forward to visiting again.

8/10 Good

Edgar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Lorenzo on Apr 11, 2024
Thank you for the sparkling review! We are so glad to hear that your stay was enjoyable with us. We look forward to visiting again.

10/10 Excellent

Michael

Traveled with family and small children, Traveled with group, Business traveler, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect. Loved. It’s definitely not bad by any means but it’s not the ritz. It’s like a trendy edgy street vibe but still clean, professional and above average.
Stayed 3 nights in Apr 2024
Response from Lorenzo on Apr 10, 2024
Thank you for the sparkling review! We are so glad to hear that your stay was enjoyable with us. We look forward to visiting again.

10/10 Excellent

ALEXIS

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very professional and kind. Very good service and understanding.
Stayed 2 nights in Apr 2024
Response from Lorenzo on Apr 10, 2024
Thank you for taking the time to review your recent stay! I'm so glad to hear that you enjoyed your stay and that our staff was friendly and helpful! Thank you again for your review, and please come back and see us again soon.

8/10 Good

Melvin

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Thins walls, poor WiFi, no pool or spa
Stayed 2 nights in Apr 2024
Response from Lorenzo on Apr 10, 2024
Thank you for your feedback. This only helps us service our guests better. We see that you were disappointed in our lack of amenities such as a spa or pool. We want travelers to receive the best of the hospitality experience, no matter if it is with our properties or not. We always encourage guests to contact us to see what we have to offer and inquiry if we fit what you are looking for. We are always happy to recommend surrounding hotels that fit your needs more. We hope you will allow us to do that it the future.

10/10 Excellent

gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One and a half block from a great small blues club. Chicago blues. Nice clean update hotel.
Stayed 2 nights in Apr 2024
Response from Lorenzo on Apr 7, 2024
Thank you for the sparkling review! We are so glad to hear that your stay was enjoyable with us. We look forward to visiting again.

10/10 Excellent

Akeya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mercedes was a wonderful receptionist! Pleasant smile, got us checked in quickly, and gave some insight on foods, safety, and transportation. We will be returning!
Stayed 2 nights in Apr 2024
Response from Lorenzo on Apr 7, 2024
Thank you for taking the time to review your recent stay! I'm so glad to hear that you enjoyed your stay and that our staff was friendly and helpful! Thank you again for your review, and please come back and see us again soon.

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2024
Response from Lorenzo on Apr 7, 2024
Thank you for the sparkling review! We are so glad to hear that your stay was enjoyable with us. We look forward to visiting again.

8/10 Good

Jose

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Great choice, the only disappointment is that they don’t do housekeeping daily, you have to request it or nobody is gonna do it.
Stayed 6 nights in Mar 2024
Response from Lorenzo on Apr 5, 2024
Thank you for your review! We are so glad to hear that your stay was enjoyable with us. Although we wish that we were at a place where we could perform daily services, the option is still there for guest to be serviced. It also allows for the guest to receive service when needed versus arbitrarily. We look forward to your next stay with us.

2/10 Terrible

Venus

Stayed 3 nights in Mar 2024
Response from Lorenzo on Apr 5, 2024
Thank you for taking the time to share your experience. I'm sorry to hear that you did not enjoy your stay with us. The insight and feedback you provided is helpful and we thank you for bringing this to our attention, we will be sure to share it with our executive management team for consideration on our next renovation. We hope to have you back as our guest sometime in the near future for a better experience.

10/10 Excellent

Marian

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the location
Stayed 2 nights in Mar 2024
Response from Lorenzo on Apr 5, 2024
Thank you for the sparkling review! We are so glad to hear that your stay was enjoyable with us. We look forward to visiting again.

10/10 Excellent

Adonys

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Besides my flight arriving super early and I wasn’t able to get early check in, the hotel staff was very accommodating and the hotel itself was amazing. Will definitely return.
Stayed 3 nights in Mar 2024
Response from Lorenzo on Apr 3, 2024
Thank you for taking the time to review your recent stay. I'm so glad to hear that you enjoyed your stay and that our staff was friendly and helpful! Thank you again for your review, and please come back and see us again soon.

10/10 Excellent

Pedro Edgardo

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super courteous and helpful. Thomas at front desk was amazing
Stayed 5 nights in Mar 2024
Response from Lorenzo on Apr 3, 2024
Thank you for taking the time to review your recent stay. I'm so glad to hear that you enjoyed your stay and that our staff was friendly and helpful! Thank you again for your review, and please come back and see us again soon.

8/10 Good

Hetabh Jayesh

Liked: Cleanliness, staff & service, property conditions & facilities
Decent stay with a great location!
Stayed 2 nights in Mar 2024
Response from Lorenzo on Apr 3, 2024
Thank you for the sparkling review! We are so glad to hear that your stay was enjoyable with us. We look forward to visiting again.

10/10 Excellent

John

Stayed 2 nights in Mar 2024
Response from Lorenzo on Apr 24, 2024
Thank you for the sparkling review! We are so glad to hear that your stay was enjoyable with us. We look forward to visiting again.

8/10 Good

Sarah

Stayed 3 nights in Mar 2024
Response from Lorenzo on Apr 21, 2024
Thank you for the sparkling review! We are so glad to hear that your stay was enjoyable with us. We look forward to visiting again.

10/10 Excellent

Demir, Worcester

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good experience
Stayed 2 nights in Mar 2024
Response from Lorenzo on Apr 3, 2024
Thank you for the sparkling review! We are so glad to hear that your stay was enjoyable with us. We look forward to visiting again.

10/10 Excellent

Chloe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Lorenzo on Apr 3, 2024
Thank you for the sparkling review! We are so glad to hear that your stay was enjoyable with us. We look forward to visiting again.

10/10 Excellent

Hudson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My king room was on the smaller side but I couldn"t really notice: great shower and a comfortable bed. Although the room wasn't the quietest as a firehouse is a block over, it wasn't loud enough to wake me up or keep me from sleeping. Overall a great place to stay downtown with many great restaurant options within walking distance, and the restaurant in the lobby is great with excellent options.
Stayed 4 nights in Mar 2024
Response from Lorenzo on Apr 3, 2024
Thank you for the excellent review! We are delighted to hear that you enjoyed your time in Chicago and many of the amenities at our hotel! We hope you will come back and see us again soon!

8/10 Good

Marina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Lorenzo on Apr 3, 2024
Thank you for the sparkling review! We are so glad to hear that your stay was enjoyable with us. We look forward to visiting again.

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very nice and staff was helpful and friendly. Parking around the area is relatively expensive
Stayed 3 nights in Mar 2024
Response from Lorenzo on Mar 31, 2024
Thank you for taking the time to review your recent stay! Your feedback is very valuable to us and fellow travelers. I'm so glad to hear that you enjoyed your stay and that our staff was friendly and helpful! Thank you again for your review, and please come back and see us again s

10/10 Excellent

Linda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay at. I had no issues with it. Would come again!
Stayed 3 nights in Mar 2024
Response from Lorenzo on Mar 31, 2024
Thank you for the sparkling review! We are so glad to hear that your stay was enjoyable with us. We look forward to visiting again.

8/10 Good

Corey John, Severn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my staff and the staff were friendly and courteous. I will plan another trip.
Stayed 3 nights in Mar 2024
Response from Lorenzo on Mar 30, 2024
Thank you for taking the time to review your recent stay! Your feedback is very valuable to us and fellow travelers. I'm so glad to hear that you enjoyed your stay and that our staff was friendly and helpful! Thank you again for your review, and please come back and see us again soon.

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location, comfortable room - a pleasant stay!
Stayed 3 nights in Mar 2024
Response from Lorenzo on Mar 31, 2024
Thank you for the sparkling review! We are so glad to hear that your stay was enjoyable with us. We look forward to visiting again.

10/10 Excellent

Lailla

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had such a great experience at this location. Would definitely come back soon.
Stayed 3 nights in Mar 2024
Response from Carla R. on Mar 28, 2024
On behalf of the entire hotel team, I want to thank you for sharing about your experience at the Aloft Chicago Downtown River North. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is great
Stayed 7 nights in Mar 2024
Response from Lorenzo on Mar 30, 2024
Thank you for taking the time to review your recent stay! Your feedback is very valuable to us and fellow travelers. I'm so glad to hear that you enjoyed your stay and that our staff was friendly and helpful! Thank you again for your review, and please come back and see us again soon.

10/10 Excellent

Caleb

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay.
Stayed 5 nights in Mar 2024
Response from Carla R. on Mar 28, 2024
On behalf of the entire hotel team, I want to thank you for sharing about your experience at the Aloft Chicago Downtown River North. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Catherine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant attached was amazing. Do with they had coffee avaiable in lobby for guests.
Stayed 3 nights in Mar 2024
Response from Lorenzo on Mar 27, 2024
Thank you for the excellent review! We are delighted to hear that you enjoyed your time in Chicago and many of the amenities at our hotel! We hope you will come back and see us again soon!

10/10 Excellent

Renard Lewis

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent customer service! Overall great hotel.
Stayed 4 nights in Mar 2024
Response from Lorenzo on Mar 27, 2024
Thank you for taking the time to review your recent stay! Your feedback is very valuable to us and I'm glad to hear that our staff was friendly and helpful. Thank you again for your review, please come back and see us again soon.

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Great location to explore. The restaurant downstairs is fantastic
Stayed 3 nights in Mar 2024
Response from Lorenzo on Mar 27, 2024
Thank you for taking the time to review your recent stay! We're so glad to hear that everything was what you imagined it would be. We strive to affect every guest and it means a lot to us to hear when we have these positive experiences. Thank you again for the feedback and we hope to welcome you back again!