Ratings based on 2,596 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
85% of guests recommend
3.9 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Convenient for me

Posted Jul 28, 2015
This was a convenient location for my needs. The newly remodeled bathroom was nice. Shower head was powerful (8th floor). Staff was courteous and manager accommodated my needs on parking. I will be back.
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to downtown and parks

Posted Jul 27, 2015
Older hotel but clean. Very reasonably priced for area
1 out of 5
by A verified traveler from NE

Great location and that's it!

Posted Jul 22, 2015
I would not recommend this hotel to an enemy. Probably the worst hotel I've ever stayed in. Rooms are in bad need of updating. My room door would even shut without slamming it. The pool and deck were closed for the season and its July??? Also that was not mentioned on the website. Never again
5 out of 5
Recommended
for Everyone
by A verified traveler from Chicago

Great location

Posted Jul 14, 2015
We tried to find a less expensive hotel in downtown. It's not what I would call less expensive, but it wasn't as expensive as other hotels. It was clean, comfortable and very convenient.
2 out of 5
by A verified traveler from Florida

This hotels carpet was bad

Posted Jul 12, 2015
Pros: ok
Cons: update the rooms and carpet
Location: Very good
All I can stay is that the hotel needs to make a few adjustments and thing would be better.
3 out of 5
by A verified traveler

Posted Jul 1, 2015
Too expensive!! The price of this place is ridiculous for how outdated this place is. We needed to stay close to that location so we stayed there but wouldn't stay there again.
4 out of 5
Recommended
for Everyone
by A verified traveler from Muskoka Ontario

Great location close to Grant Park and blues fest.

Posted Jun 25, 2015
Cons: Supply conditioner not just 'conditioning shampoo'
Location: Short walk for good eats at activities. Felt very secure
Friendly staff enjoyed asking about our day, opening doors, pushing elevator buttons as we walked towards the elevator. No issue with noise or disturbances.
3 out of 5
by A verified traveler

Posted Jun 24, 2015
Very quite but not helpful at all rarely saw any service ppl
3 out of 5
by A verified traveler from Milwaukee, WI

Nice Hotel

Posted Jun 22, 2015
Pros: It's location! Nice area many activities going on and it was within walking distance to a huge park .
Cons: Install a pool or at a least a jukuzi (SPL. error). The exercise room was tiny with very few exercise equipment. A cinnamon roll ordered was stale.
It was a nice, clean hotel, however when we tried to call for service the line was always busy. I had to use my cell phone to call the front desk. Overall experience was pleasant.
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to the museums and Grant Park

Posted Jun 17, 2015
Front staff helpful and friendly. Real close to an L station for rides to and from Midway.