Ratings based on 453 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
92% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Wisconsin

close to Gurnee Mills

Posted Dec 13, 2014
Pros: close to Gurnee Mills Shopping..
Location: very good location..
was very well organized and clean... I would recommend this hotel to anyone not a bad price..
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 12, 2014
This was a great hotel, I really enjoyed my stay to get away from things for the weekend.
4 out of 5
Recommended
for Families
by A verified travelerfrom St. Louis

Good value

Posted Nov 30, 2014
Pros: Far enough off roadway, no road noise Coffee, tea in lobby Better breakfast than some
Small hotel with three floors. One elevator but it's adaquate Initial room assignment obviously had been smoked in, although hotel billed as all rooms non-smoking. Reception changed our room with no hassle. Good thing they weren't full. Included breakfast good for price of room. Hotel was very quiet.
3 out of 5
by A verified traveler

Not how it used to be

Posted Nov 25, 2014
My friends and I have been staying at this hotel every year for the past 6 years for our annual girls' shopping weekend. This is the first year we felt the quality just wasn't the same. The room was dirty, the beds were uncomfortable, and everything just seemed old and worn out. We were happy with the price of the room, but will probably look elsewhere next year.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Plattsmouth, NE

Overall, a wonderful stay.

Posted Nov 21, 2014
Pros: Clean and courteous.
Cons: Breakfast line should be away from doorway or enlarge doorway.
Location: Shopping, restaurants, Six Flags, and within driving distance to Great Lakes Naval base.
Staff were nice, room was clean & comfortable. Breakfast was good however they need to rework the line for breakfast so that is does not cause congestion in the door way that the two adjoining rooms for dining and you are trying to get while others are trying get food items. If they to arrange it so the line was not in the door way it would be an improvement. I would recommend this hotel to stay at. The only other problem I found was hidden guest fee in the billing which added more to my bill for having three adults in the room instead of two. This is first time I have noticed that and will keep a close eye on that in booking any hotel. If the opportunity ever came up for a hotel in this area, I will definitely use this Best Western again!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Dubuque, IA

Amazing location and staff

Posted Nov 6, 2014
Pros: Beds were awesome and it was a great location to 6 Flags
I really enjoyed the front desk clerk Sara. She was super sweet and very caring and helpful.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom green bay wi

Fright fest trip

Posted Oct 20, 2014
Nice hotel. Walking distance to six flags (even with 6 year old). A little bummed pool wasn't open Sunday before we checked out, maintenance man wasn't in.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom south bend in

Posted Oct 11, 2014
Very clean and friendly staff. Nice breakfast area. Will stay there again when in the area
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Machesney Park

Great Stay For Fright Fest

Posted Oct 6, 2014
Pros: Pool, breakfast, easy to get to Great America and Gurnee Mills Mall.
Cons: Pool could stay open later. Couches were a little hard.
Location: Good location. Great America is across the street and Grunee Mills Mall is very close. Alot of places to eat and shop nearby.
This hotel is accross the street from the entry gate for Great America we booked it online for a Saturday night. It was nice to go back and jump in the pool for a little while at the end of the day. The pool is kind of small but it was heated (closed at 11:00). The hot tub is closed. The breakfast was nice because you can just eat at the hotel and go to Great America. After spending all day Saturday and Sunday at Fright Fest we decided to go back to this hotel again and stay one more night. We would go to this hotel again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 23, 2014
Pros: Our room was very clean and very quiet. There were a lot of families there that weekend, but at night you didn't hear any noise. Breakfast was good.
Location: Six flags is close by as is the Huge Gurnee Mills Mall. Easy to get to off of I-94.
In the area for a wedding. The hotel was very clean, as was our room. Quiet at night, and did not hear any outside traffic. Enjoyed being so close to the Gurnee Mills Huge Mall! Plenty of places to eat. It was nice that Breakfast was included at the hotel and they stayed open later in the morning for those of us that like to sleep in a little later :)