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out of 25 reviews
“Two night stay 2012”
Staff was friendly and facilities were clean and quiet. Liked the "make your own waffle" feature at breakfast. Initially booked a room with a single king size bed but no such room was available at check-in: Ended up with a room with 2 queen beds instead. Not a big deal but it was different than the initial booking. No hassle, quick check-in and out.
“I'd stay again!”
When my sister and I got there we were upgraded to a business room. The room was really nice and clean. We would stay there again if we go to anther conference or just for a shopping weekend.
“very comfortable and clean.”
very comfortable and clean. beds are very comfortable.
“Nice place to stay”
We enjoyed our stay in St. Charles and the price and service at the Best Western was great. We would stay again
“Would love to stay again”
Great room, great personnel
“Great Value & Great Service”
I stayed here three nights when I had a lot of work to take care of and it was the perfect place to be. The internet service was perfect and strong, the breakfast was free and delicious, the bed was very comfortable, and the room was nice and quiet. I found this to be preferable to several 'higher end' hotels where I have stayed recently where all the details were by no means so carefully taken care of.
“very comfortable room”
We loved the comfort of the executive building because it was so quiet. The fitness room was nice, but a little warm (ergo hot when you actually work out). The breakfast area was small but adequate except for Saturday morning when it was packed and no place to sit. The coffee machine was WONDERFUL where we could get coffee made to order.
“Good option in St. Charles at a reasonable price.”
With the construction and the motor court style, we were a bit concerned at first sight, having stayed at a higher-end accommodation across the street last year. However, we were very pleased to find an attractive and clean room with fridge, microwave, clean bathroom, etc. The only down side was lack of towel racks (the only ones were in the shower) and that the sink is inside of the bathroom with very little counter space. I prefer to find the sink and vanity outside of the bathroom itself, especially with 3 women sharing a room. We were in town to run the FV races, and the hotel really catered to racers with an English chef who made a pasta supper available for $6 the night before and a cooked breakfast for $4 on Sunday morning. However, the free breakfast provided by the hotel itself was quite ample including our favorite waffle-maker. The manager also provided a shuttle to the race start in the morning, and was very accommodating in allowing late check-out to enable us to finish the races, hang around, and still have time to come back for a shower before check-out.
“Perfect in every way but one...”
The place is very clean. Only one thing bothered me. I absolutely needed a wake up call after having forgotten my alarm clock at home. So, I spoke with the lady at the desk and even commented that during a previous motel stay, the automated wake up call was 20 minutes late. I couldn't figure out how this was possible but I guessing some of you may know. After having commented on that mishap, I checked again to make sure there was one set for me for the following morning. Low and behold, there was no wake up call and I was woke up on my own with under 30 minutes to get ready and to find the place I needed to go. I'd stay there again. Very resonable prices. Restaurants all over the place. Very quiet.
“Would stay there again.”
The part of the hotel we stayed in was older, with the room door opening directly outside. There is a newer addition to the hotel. The stairway to the 2nd floor, which is also outside, was quite narrow for carrying suitcase up, so we had to make a few of trips from the car. But all in all the hotel was fine and I would stay there again.