Ratings based on 217 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
94% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.2 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Dallas, Texas

Posted Apr 21, 2015
Nice area. Very clean hotel. Omelettes are a plus!!!
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Toledo, OH

Room was nice but staff was curt and rude.

Posted Apr 14, 2015
Pros: The bed, the location, the room size.
Cons: Staff friendliness.
The hotel itself was nice enough. The bed was EXTREMELY comfortable. The room was clean but there was no toilet paper in the room. When I came into the hotel the person manning the desk was curt and short with me and it was like I was interrupting him in order to check in.
4 out of 5
Recommended
for Everyone
by A verified traveler

Definitiely worth the price

Posted Apr 10, 2015
While it is obvious the hotel is old, the management has made significant effort to provide a fresh looking, clean place to sty. The staff was very accommodating and willing and able to assist with anything they could. From a value perspective based on price I paid, this hotel exceeded expectations.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Wisconsin

Comfortable hotel close to the city.

Posted Apr 9, 2015
Pros: Comfortable rooms, nice breakfast, better than expected exercise room.
Cons: The rooms on the road side can expect some traffic noise.
Location: Easy commute into Chicago.
Nice place to stay. Very friendly and professional staff. Close to shopping and restaurants.
3 out of 5
Recommended
for Everyone
by A verified traveler

Better than expected

Posted Apr 9, 2015
Lots of recent renovations. Breakfast was diverse & well organized.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great!

Posted Apr 6, 2015
Pros: The Staff are very friendly, they check you in very quickly. The place is very clean (room, lobby, kitchen).
Cons: no comment at this time.
Location: The hotel is close to the main road that leads to the mall, and restaurants. Very convenient.
We always stay at this facility whenever I'm in town (which is frequent), I have stayed at another hotel and it's no comparison at Best Western.
Comment from Hotel Management
Apr 13, 2015 by Umesh, Hotel Management
Thank you so much for your comment on Expedia. We appreciate your business and frequent visit. We will make sure to keep working even better for your satisfactory stays!
3 out of 5
by A verified traveler

Posted Mar 31, 2015
Location: the breakfast "orange juice" is nothing more than un-carbonated orange soda.
stayed there on business 3 nights two weeks in a row
5 out of 5
Recommended
for Everyone
by A verified travelerfrom White Salmon, WA

excellent value

Posted Mar 25, 2015
This hotel is very well located in the Oak Brook, Hinsdale, Clarendon Hills area. It has been recently updated with new carpet, charging outlets, etc. They kept some of the best old-style features - like a un-throttled shower! The breakfast selections were a little thin, but more than offset by the staffed omelet station that made awesome omelets. The desk and housekeeping staff were very cordial and helpful. All this at a price point just slightly more than $100 (including tax & wi-fi) made for a very satisfactory stay.
Comment from Hotel Management
Mar 27, 2015 by Flora, Hotel Management
Thank you for sharing your experience with us! We are pleased to hear you have enjoy our added feature with more outlets in rooms and our new carpets. We do our best to provide variety of breakfast selection and we hope to increase more selections through our guests suggestions. It is always our pleasure and honor to be of assistance to our guests, and we thank you again for choosing our hotel for your stay!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom chicago

staff was very nice

Posted Mar 24, 2015
the rooms were nice, the halls very clean and smelled nice. Breakfast was best part
Comment from Hotel Management
Mar 26, 2015 by Flora, Hotel Management
Thank you so much for your comment about your stay with us! We're happy to know you have enjoyed the breakfast, and your overall stays! Our property is constantly improving for quality guest stays and hope to exceed your expectations. We hope to be of service to you again next time you visit!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Saint Louis, MO.

Good Sleeping

Posted Mar 24, 2015
Pros: The comfort of the beds, and the hot breakfast with ready to made omelets, and everything else, and the dispensers in bathroom.
Cons: Well, the toilet seats, but I know that can be costly
Location: Well, even though we were there for a funeral, my husband and I were also celebrating 22 years of marriage and ate at Pappadeaux Seafood Kitchen.
My husband (Roy) and I were well pleased with the entire room, and especially the beds, that was so comfortable and you never want to get out of them. Then there was the bathroom that had soap, shampoo, conditioner, and lotion, in dispensers instead of packages, and we found that to be awesome! We have been to a lot of nice hotels, but for the price we had for this room, we say it was "FANTASTIC", and we will certainly go back if given another chance to.
Comment from Hotel Management
Mar 26, 2015 by Umesh, Hotel Management
Thank you so much for such wonderful comment about your stay with us! We take pride in serving our guests and ensuring their quality great night sleeps. We hope you will come back and visit us again so we may provide you another wonderful stay! Thank you so much again for choosing our property