Ratings based on 1,104 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
84% of guests recommend
4.1 Room cleanliness
3.9 Service & staff
4.0 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler from sedalia mo

Enjoy the area. Beach really close.

Posted Jul 19, 2014
Night staff & Sam were great. One particular custodian was savior. Elevator broke & he immediately came to get us out & even took me back to room. Doing construction which was pain but didn't ruin vacation.
4 out of 5
Recommended
for Everyone
by Becky from Brownton, Minnesota

nice

Posted Jun 17, 2014
We stayed at for 3 nites and staff was very friendly and nice! Always asking us about our day and telling us to have a good day when we left! Will for sure stay there again when we go back to Chicago.....
4 out of 5
Recommended
for Everyone
by Nana from indianapolis, in

Nice hotel with good access

Posted Jun 9, 2014
Staff very friendly and room pleasant and clean. Beautiful view of Chicago.
3 out of 5
by A verified traveler

Posted Jun 9, 2014
The internet connection up in the rooms was extremely poor. In order to actually use my computer, I had to go down into the lobby.
3 out of 5
Recommended
for Everyone
by Mark from Dayton, Ohio

Okay hotel

Posted May 30, 2014
Pros: View of downtown Chicago. Convenience to NU, shops, and restaurants.
Cons: Parking structure.
Location: Many great restaurants and shops nearby.
Nothing special, but the hotel is clean and safe. Entrance from the parking garage is kind of spooky, but I've stayed there enough to get used to it. The breakfast is passable. The staff was pleasant.
3 out of 5
Recommended
for Students
by A verified traveler

okay hotel near university campus

Posted May 27, 2014
Location: There was a good selection of restaurants in the area (both fast food and sit-down). The lake provided a great walking experience.
It was located near several restaurant choices and campus.
3 out of 5
Recommended
for Everyone
by Josh from Fishers, IN

Posted May 22, 2014
Average hotel. Not far from purple line. Hotel safe friendly. Hotel seemed a little out dated. $14 for parking.
2 out of 5
Recommended
for Everyone
by Jen from St Louis

Needs an upgrade

Posted May 22, 2014
I came in to town for a concert and wanted to be close enough to the venue to walk to it (SPACE on Chicago Ave) so this fit the bill perfectly. The bed was comfortable and room was clean but everything is sorely in need of an upgrade. As others have noted, there is an "off" smell in the lobby which has cheap looking furnishings and tired carpeting. The room was similarly dingy aside from the crisp white bedding. The parking garage was sketchy and did not have good lighting or smooth pathways, and there is a passage that seems an ideal mugging spot. Best Western, this is a prime location close to both downtown Evanston and the revitalized area of Chicago Ave between Dempster and Main street. Upgrade this property or sell to someone who will.
4 out of 5
Recommended
for Everyone
by Steve from Des Moines

BestWestern-Evanston, IL

Posted May 21, 2014
People very helpful/friendly. Close to Trans. rail. Nice for travel but if you are a light sleeper, may be an issue. Not a top end facility, but was clean. Parking garage was little run down. Breakfast was very good and well kept.
3 out of 5
by A verified traveler

hotel has seen better days

Posted May 21, 2014
Pros: Convenient to mass transit and the breakfast included in the room was adequate.
Cons: needs investment
common areas are run down; the corridors have a musty unpleasant odor. The room itself was spacious and clean. Convenient to mass transit and the breakfast included in the room was adequate.