Ratings based on 352 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
96% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Brazil

Close to O'hare

Posted Apr 13, 2015
Pros: Location
Good location, nice and clean suite. Almost inexistent lobby, no breakfast onsite. Spacious laundry
4 out of 5
Recommended
for Everyone
by A verified travelerfrom springfield

Nice hotel but no restaurant

Posted Apr 5, 2015
Spacious clean room in crummy area near airport. Room was well equipped & Clean! However no restaurant or even a breakfast service without a car. If I was driving - I would go again.
Comment from Hotel Management
Apr 8, 2015 by deanna.jones, Hotel Management
Thanks so much for your recent stay at the Candlewood Suites and for taking the time to leave a review. It is wonderful to hear that you enjoyed your overall stay with us. We hope to see you on your next visit to the O'Hare area.....Take care Best Regards Sales Associate
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 4, 2015
excellent! We book a family suite and we can cook in room.
Comment from Hotel Management
Apr 8, 2015 by deanna, Hotel Management
Thanks so much for your review of your stay with us! We appreciate your business and we look forward to hosting you again in the future. Safe Travels
2 out of 5
by A verified travelerfrom Missouri

A hotel without service

Posted Mar 21, 2015
Pros: The room was nice and the work desk was pretty big. The shuttle to and from O'Hare airport was efficient.
Cons: Service can be added to the hotel. This hotel has no clearing service, almost no amenities.
Location: Did not do anything beside business related work.
Nice hotel, good facility but lack of service made the stay unpleasant. No cleaning, no body lotion, I am glad I did not have to buy shampoo or rent towels and pillows. The work desk in the room was nice and big, the hotel staff was friendly (management seems pretty poor and greedy though). The shuttle service to and from O'Hare Airport was efficient.
5 out of 5
Recommended
for Everyone
by A verified traveler

Last minute stay

Posted Mar 11, 2015
We ordered the room at the last minute and had a full bedroom, kitchen and bathroom. Looked newly remodeled.
Comment from Hotel Management
Mar 17, 2015 by Deanna , Hotel Management
Thanks so much for your Awesome review of your stay with us! We look forward to hosting you again, should your travels bring you back to the O'Hare area.... Take care
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 7, 2015
It was very clean and comfortable, I have stayed on candlewood on different places
Comment from Hotel Management
Mar 12, 2015 by deanna.jones@ihg.com, Hotel Management
Thanks so much for your recent stay at our property! We appreciate your business and we hope to see back at our hotel soon... Take care and Safe travels
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 20, 2015
Cons: making it abundantly clear that long term parking is NOT included in the price.
Hotel was great for the price and the proximity to the airport. The only thing was the hotel accused Expedia of conveying the parking was "free" instead of indicating there was a "surcharge". Which to me implied we would have free parking while we were on on 5 day trip. NO SUCH DEAL! we paid 8 bucks more per day of parking. Not that that is so bad but it was not in our plan. either it is the hotels or expedia's fault in not making that clear. Very disappointment at the time. The shuttle worked out great and was prompt for us.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Wi

great stay

Posted Feb 4, 2015
Arrived later on a flight from LAX-chose to stay over and catch the bus out the next morning. This motel was very clean and cooperative in shuttling us to & from the motel. Would recommend it to others. Thanks
Comment from Hotel Management
Mar 12, 2015 by deanna.jones @ihg.com, Hotel Management
Thanks so much for your recent stay with us! We will make sure to share your comments with our staff. We wish you the best and look forward to hosting you again in the future...Take Care and Safe travels Best Regard Deanna Jones Sales Associate
4 out of 5
Recommended
for Business Travelers
by A verified travelerfrom WI

Convenient to O'Hare

Posted Jan 30, 2015
We chose this property as it was the least expensive/closest to O'Hare that ran a 24 hr. shuttle. We arrived in our room at 2:30am, and left at 8:30am, so it was basically just a quick place to get some shut-eye. The room was clean, spacious, and had a cute little kitchenette. Would be fine for a business trip. The night-shift gal that checked us in was exceptionally helpful as we were originally put into a smoking room. She corrected that immediately - really couldn't have been more helpful!. They don't do a breakfast which was fine by us, those "continental breakfasts" are becoming less and less appealing as time goes on. They do have a little "store" that is pretty well stocked. We picked up a couple of breakfast pastries/muffins to take with us back to the airport. Nice place, helpful staff .... we'd book there again.
Comment from Hotel Management
Mar 12, 2015 by deanna.jones@ihg.com, Hotel Management
Thanks so much for your awesome review of your stay with us! We look forward to hosting you again in the future... Safe travels
5 out of 5
Recommended
for Business Travelers
by Kathleenfrom Munster, IN

Quiet and Clean

Posted Jan 18, 2015 on Hotels.com
Quiet and clean - loved it
Comment from Hotel Management
Mar 28, 2015 by Candlewood Suites Staff, Hotel Management
Thanks so much for your Five star review of our hotel! We hope to see you again on your next visit to the O'Hare area... Take Care