Ratings based on 292 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
95% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Very good

Posted Dec 3, 2014
It's close to airport. They provided shuttle. Did laundry. Provided room service and the food was great. Soft comfy bed. Nice hot shower. The staff is very friendly. Overall had a nice comfortable stay will defiantly book with this hotel agian
Comment from Hotel Management
Dec 5, 2014 by Hotel Staff, Hotel Management
Thank you for choosing the Candlewood Suites O'Hare and sharing your hotel experience with the world! We are so glad to hear that you enjoyed a comfortable stay with us. I will be sure to share your wonderful comments with our staff. We are looking forward to your next stay with us..... Happy Holidays!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 13, 2014
Quality of room was above expected for its price.
Comment from Hotel Management
Nov 26, 2014 by Hotel Staff, Hotel Management
Thanks so much for your valuable feedback! We are happy to hear we exceeded your expectations during your recent stay at our hotel and we hope to see you again in the future.....
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Illinois

Review

Posted Nov 13, 2014
Modern clean room. Comfortable bed. Helpful staff.
Comment from Hotel Management
Nov 18, 2014 by Hotel Staff, Hotel Management
Thanks so much for your recent stay! We hope to see you again in the future.......
4 out of 5
Recommended
for Couples
by A verified traveler

Great Hotel

Posted Nov 11, 2014
Pros: Staff was friendly, Facilities and room was clean.
Cons: Better pillows
A great staying experience. I enjoyed it. Will for sure come back
Comment from Hotel Management
Nov 26, 2014 by Hotel Staff, Hotel Management
Thanks so much for sharing your experience with the world! We are delighted to hear that your stay was great. We hope to see you again soon.......
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 4, 2014
Room was nice and clean, updated recently with modern stylings. Airport shuttle took a very long time (over 40 minutes) to pick us up from the airport. No frills kind of a hotel, but would be very nice for extended stay as there is a fridge, stove, dishwasher, etc. Worked great for us as we just needed somewhere comfortable to sleep for the night.
Comment from Hotel Management
Nov 6, 2014 by Hotel Staff, Hotel Management
Thanks so much for your recent stay at our property! We hope you book with us again in the future!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Anaheim, CA

Short stay

Posted Oct 14, 2014
Pros: Comfortable rooms, Clean, modern looking, nicely decorated, very nice appearance. attentive and professional staff.
Cons: shuttle service from Airport to Hotel
Location: Did not have time to check.
Short stay, 9:00pm check in, quick fast food meal and slept. Had noisy guest next door that was pounding on either a wall or floor for about 10 minutes but after that it was pleasant. I Will stay at Candlewood again.
Comment from Hotel Management
Oct 16, 2014 by Hotel Staff, Hotel Management
Thanks so much for your feedback! We hope to see you again
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Wilmington DE

Pleasant Stay

Posted Oct 9, 2014
Pros: Convenient to Airport, Nice Accommodations Good Customer Service
Cons: It would be nice to have a restaurant on the property. More gym equipment
Location: That was the only downside. There are no stores within walking distance. But if you take a cab you get to the nearest grocery store.
My first experience was with the hotel clerk Travis. Very Respectful and helpful. A rare situation for service today. All employees were courteous and helped in everyway.
Comment from Hotel Management
Oct 13, 2014 by Hotel Staff, Hotel Management
Thanks for sharing your experience with the world! I'm delighted to hear that your stay was pleasant and we hope to see you again.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Seattle, Wa

Very convenient and comfortable stay near airport

Posted Oct 5, 2014
Flew to Chicago on our way to South Bend for Notre Dame football game...got in late so looking for a clean, comfortable room for one night at a reasonable price and we found it
Comment from Hotel Management
Oct 7, 2014 by Hotel Staff, Hotel Management
Thanks so much for your feedback! We hope to see you agin
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Toronto Canada

A suite experience

Posted Sep 27, 2014
Pros: Good space for work and sleep. People staying there are friendly.
Cons: When calling cab for guest, call reputable companies such as O'Hare Taxi. The first taxi driver smoked in the cab.
Location: Far from the Convention centre at Hyatt Regency. Gas station nearby has all the booze you want, Dunkin Doughnuts and a sandwich shop.
An excellent condo like setting. Good Wifi connection in an excellent table area good for office or kitchen use.
4 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted Sep 16, 2014 on Hotels.com