Ratings based on 201 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
93% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by Brian from Elkhart, IN

Convenient for park-and-fly out of O'Hare

Posted Apr 19, 2014
Staff was excellent. Room large, well furnished. Better than we expected.
5 out of 5
Recommended
for Business Travelers
by Don from Beijing, China

Excellent!

Posted Apr 11, 2014
Pros: Most everything
Cons: The elevators are terribly slow!
Location: Only stayed 1 night
Facilities are very clean and staff are friendly, helpful and attentive. Highly recommended!
Comment from
Jan 18, 2014
Thanks so much for your review and recommendation, Don! We appreciate you taking the time to give everyone your feedback!
3 out of 5
Recommended
for Everyone
by A verified traveler

Ok place to stay

Posted Apr 9, 2014
We had no luggage and the room did not have shampoo. Also came late and had to get up early, but they were no curtains.
Comment from
Jan 18, 2014
Thank you for taking the time to share your feedback. We apologize for the lack of shampoo in your suite and hope our staff brought some to you right away. All suites have blackout curtains, I'm so sorry you didn't find them. Safe travels and thank you for beign our guest!
5 out of 5
Recommended
for Everyone
by megan from San Antonio, TX

Very close to airport, huge rooms.

Posted Mar 31, 2014
Cons: Nothing!
Location: Near O'hare airport, great for morning flights.
Great location, rooms have kitchen, desk, and nicely remodeled bathrooms. Affordable and convenient.
Comment from
Jan 8, 2014
Hi Megan, Thanks for your feedback - we love hearing that you found plenty of space to stretch out in our suites! We hope to see you up in Chicago again!
5 out of 5
Recommended
for Everyone
by rich from c

Surprised by how nice it was.survey I'm takingsuck

Posted Mar 24, 2014
Friendly at the desk, helpful. Rooms had plenty helpful amenities.
Comment from
Jan 8, 2014
Thank you for taking the time to give us your feedback - we hope you'll be our guest in the future!
5 out of 5
Recommended
for Everyone
by Liz from Boston

8 hour stay between flights

Posted Mar 24, 2014
Had a great experience - good price, great staff, large room. Had to wait about 20 minutes for the shuttle, but it's free and 24-hour so I had no complaints. Would definitely stay here again.
Comment from
Jan 8, 2014
Hi Liz, thank you for your kind words an d sharing your review with the rest of the world- we're so happy to hear you enjoyed your layover with us!
5 out of 5
Recommended
for Everyone
by Lisa from Minnesota

Hotel was super nce & clean.

Posted Mar 19, 2014
Pros: Having a suite for a family of 4.
Cons: nothing I can think of.
Location: We were on a lay over for the night & it was nice & close to the airport. Maybe a resturaunt in the hotel would have been nice.
We called from the airport, last minute & they couldn't have been nicer. Van service to & from the airport was great also.
Comment from
Jan 21, 2014
Dear Lisa, thanks so much for kind words - we are happy to have had you as our guest and hope to see you in the future!
5 out of 5
Recommended
for Everyone
by A verified traveler

Great

Posted Mar 18, 2014
住过的最好的小旅馆 只是床不太好 有点响 女朋友不好意思 哈哈 五楼房间暖气不太好 但是七楼朋友的吸烟房不用开空调都很暖 建议住七楼
Comment from
Jan 19, 2014
Thank you for your review! Your feedback is greatly appreciated!
4 out of 5
Recommended
for Everyone
by A verified traveler from illinoid

Just night out

Posted Mar 17, 2014
Bed super comfy! Shower was very nice! Needs more parking lot lighting! Will stay again!
Comment from
Jan 19, 2014
Thanks for your review - we're do glad to hear you enjoyed your night out! We have 2 new lights being installed in our parking lot, our apologies for one of our lights being out! Can't wait to see you on your next stay!
5 out of 5
Recommended
for Everyone
by Jean

Great value near O'Hare

Posted Mar 16, 2014
Cons: I would prefer a different brand of coffee and for conditioner to at least be available in the little shop.
We stayed here on a weekend we wanted to be near Chicago, not to fly out of O'Hare. We will definitely return, however, when we are flying out of O'Hare. The hotel room was spacious and spotless. It would be lovely for a long-term stay, as there is a kitchenette that is well-stocked with dishes, a stove, frig, and even a dish-washer. My only complaint was that I did not like the coffee that is supplied in the room. So next time I will bring my own. And no conditioner is supplied. But the room was lovely and very reasonably priced.
Comment from
Jan 19, 2014
Hi Jean, thanks so much for taking the time to provide feedback on your Candlewood Suites experience! We have noted your recommendations and have added conditioner to our Candlewood Cupboard! We hope to host you again soon!