Ratings based on 263 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
95% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler from Iowa

Ac and beds

Posted Sep 6, 2014
Room was nice,shower was fantastic but the bed was so hard when we got up we had bad back aches....and the room was either to cold or to hot..couldnt get it regulated.
4 out of 5
Recommended
for Everyone
by A verified traveler from Ripon. UK

useful location for O'Hare Airport

Posted Sep 2, 2014
Pros: Good location for the Airport, clean and comfortable room with good range of facilities
Cons: Details of how to arrange the shuttle could be added to the web-site
Location: location is ok for the airport but there are no food options close by. There is a gas station with Subway and Dunkin Donuts if that floats your boat.
Booked the hotel as a stopover whilst transiting through O'Hare Airport. The location is good for the airport and the complementary shuttle, which picks up outside Terminal 2 (opposite the Hilton Hotel) was very useful. The drive to the hotel in heavy traffic was only 10-15 minutes. This hotel would be no good if you want to visit downtown Chicago
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Hotel, definitely gonna recommend!!

Posted Aug 26, 2014
Pros: the room and the service
Cons: offering breakfast
Location: not much
Everything's awesome! Except that they don't have breakfast...
Comment from Hotel Management
Sep 4, 2014 by Hotel Staff, Hotel Management
Thank you for choosing to stay at the Candlewood Suites O'Hare!! We are so glad to hear that you enjoyed your stay. We hope you choose to stay with us again!
4 out of 5
Recommended
for Everyone
by A verified traveler from Keene, NH

Great rate for the area

Posted Aug 25, 2014
Pros: The kitchen, water pressure in shower (awesome!)
Cons: Re stocking of the candlewood cupboard on a more regular basis
Location: Not much except the airport, which has the public transit line inside.
The staff at this hotel were beyond nice, I couldn't believe how friendly they all were and how helpful with every question I had. There is not much to do in the direct area, so I took the shuttle to the airport a lot to get to the train (blue line) The pantry did get low throughout my stay, I suggest bringing some groceries if you can or plan on getting some, since the kitchen area in the room was amazing!
Comment from Hotel Management
Sep 4, 2014 by Hotel Staff, Hotel Management
Thank you for taking the time to review our hotel. We are so happy to hear that you enjoyed your stay with us. We hope to see you again in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler from Germantown, Ohio

Convenient, quiet and clean...

Posted Aug 18, 2014
Candlewood Suites Schiller Park, Ill. is a very nice, quiet and clean hotel. Hotel staff was very friendly and attentive, plenty of parking, great free internet and plenty of places nearby for necessities. Hotel is within 15 minutes of downtown Chicago and they have shuttle service to airport and some local food establishments. We enjoyed our stay and will book again next year.
Comment from Hotel Management
Aug 26, 2014 by Hotel Staff, Hotel Management
Dear Randy, Thank you very much for taking the time to provide your valuable feedback. Many future guest will find your review helpful!. We look forward to you booking with us next year!!! Thank you and take care!
4 out of 5
Recommended
for Everyone
by A verified traveler from Milw wi

Decent Hoetel near O'Hare

Posted Aug 7, 2014
Pros: Pleasant staff
Cons: Matresses on beds
Location: None
Recent renovations have been done in some areas however you can tell that some shortcuts were taken. The bed was the worst that I have ever had in a hotel. It was wayyyyyy too hard and I could not sleep at all . At 3AM I finally gave up and went to the airport. If the bed was not an issue, I would have rated the hotel a higher overall rating.
Comment from Hotel Management
Aug 13, 2014 by Hotel Staff, Hotel Management
Thank you very much for your recent stay! I wished we could have made your stay a more comfortable experience here at our hotel, and so i would like to give an sincere apology for any inconvenience you had with your bed. We appreciate your feedback as it this will help us improve on our guest services. We hope that you would give us another chance to make your stay as best as it can be.
5 out of 5
Recommended
for Everyone
by A verified traveler

Friendly staff. Spacious, clean, comfortable rooms

Posted Aug 6, 2014
Pros: The staff and large comfortable rooms
The staff was very welcoming and friendly. Our room was very spacious and included a full kitchen, two televisions, and large bathroom. The free laundry service was great as well as the "Convenience Cupboard".
Comment from Hotel Management
Aug 12, 2014 by Hotel Staff, Hotel Management
We are delighted to hear that you had a great experience at our hotel! We are glad to hear that our Candlewood Cupboard and laundry services were great as well. Look forward to your next trip to Chicago! Very Best,
4 out of 5
Recommended
by Anne from Hartland, WI

excellent location an d transport to the airport

Posted Jun 16, 2014 on Hotels.com
We got in late,parked and went right to bed. The room was clean and the bed comfortable. The hotel bed was a bit small for two people but we slept well and the shuttle was there at 5am to get us to a flight. I dropped my daughter off and the shuttle came back to get me and I went back to bed! Finding the shuttle pick up was a bit difficult to get back to the hotel. Hotel is so convenient for early OHare flights.
Comment from Hotel Management
Aug 23, 2014 by Candlewood Suites Staff, Hotel Management
Thanks so much for your review! We appreciate you taking the time to give everyone your feedback!
5 out of 5
Recommended
by A verified traveler

Well suited for the transiting traveller

Posted Jun 12, 2014 on Hotels.com
Very happy with our short stay. Plane was delayed and the shuttle was able to pick us up at 2 am. Fantastic that there was a 12 noon chec out allowing us to get some rest prior to moving on again. Would thoroughly recommend.
Comment from Hotel Management
Aug 23, 2014 by Candlewood Suites Staff, Hotel Management
Thanks so much for taking the time to review your stay!
5 out of 5
Recommended
by A verified traveler

Posted Jun 12, 2014 on Hotels.com
Comment from Hotel Management
Jun 20, 2014 by Candlewood Suites Staff, Hotel Management
Thank you for your feedback!