Ratings based on 508 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
95% of guests recommend
4.3 Room cleanliness
4.5 Service & staff
4.1 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Chicago, IL

Nice hotel close to Midway

Posted Dec 9, 2014
Pros: free breakfast, mini fridge & microwave, very close to Midway airport.
Cons: cleaner and fluffier pillows.
Location: There's a little shopping strip not too far from here.. Also Pizza Hut is around, Target and a Wing Stop can be found not too far from here.
I was in from out of town and this was a last minute search when the place that I was supposed to stay at cancelled on me.. So much for friends.. At a glance the hotel doesn't seem "pretty" but once you go into the room it's appealing. It has better TV's than a Motel 8 I was recently at. There was however a hair on one of my pillows but all I did was remove it. That inclined me to look further into the pillows and I noticed that underneath the cover there were yellow stains on it. Not to mention they were very lumpy. The room came with free breakfast which was sandwiches and doughnuts from the local Dunkin Donuts. I was going to have that for breakfast anyway so they saved me the trip. They also served cereal and their own coffee. Sadly it wasn't DD. I didn't end up drinking it all. The room had a mini fridge AND a microwave. I've stayed at the Courtyard by Marriott and I couldn't get either! Thumbs up for that Carlton!
4 out of 5
Recommended
for Everyone
by A verified traveler

Preis und Lage sind hervorragend

Posted Dec 5, 2014
Preis/Leistung fuer Chicago sehr gut. 5 Minuten Fussweg zur CTA Station - 15 Minuten nach Downtown.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom new york

Great hotel

Posted Dec 5, 2014
I had an excellent experience staying here. The staff were incredibly nice and accommodating. The room was nicer, larger and cleaner than some higher price hotel chains. I would highly recommend this hotel to anyone visiting Chicago.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom FL

Good stay

Posted Dec 4, 2014
Pros: Close to MDW airport
Cons: Not too much
Location: Location is close to airport
I stay only one night, but the staffs are very friendly and helpful. Will recommend.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 12, 2014
Very helpful staff. They anticipate the customer's needs.
3 out of 5
by A verified traveler

Close to airport

Posted Nov 9, 2014
Bathroom covered in whiskers & hair everywhere in tub couldn't shower till we got home.
2 out of 5
by A verified travelerfrom Atlanta, GA

Gym equipment was broken, only cardio worked!

Posted Nov 7, 2014
Pros: Great choice for breakfast. (dunkin donuts catering)
Cons: The gym equipment!!!!
For what it is it was as expected. Area is obviously a little on the dangerous side, I wouldn't let my wife go walk the dog by herself at night. Room, service, breakfast, food, amenities were all fantastic (for what you are paying) however, I picked this gym because it was one of the few with gym equipment other than treadmill and elliptical! Well, the pin to hold the weight plates was missing, the cable was broken and the pulleys were stock. Awful!! I was mad!! All for nothing.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very nice and comfortable

Posted Oct 22, 2014
very clean facility and very hospitable staff. would highly recommend
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Minneapolis, MN

The staff makes the stay

Posted Oct 21, 2014
Pros: Staff
Cons: Could use some updating
Location: Good location in a neighborhood where you get a feel for the lives of typical Chicago residents. Nearby restaurants, essential shopping.
I can't say enough about the staff: friendly, accessible, helpful, going above and beyond to assist you in having a great visit to Chicago. We relied on their restaurant recommendations and overall advice. When we went downtown we were encouraged to call the office if we had any questions about where to go or how to get there. We took them up on the offer and had directions texted to our phone within minutes. The shuttle is always available to take you to nearby places, but we didn't need it because walking to the "L", restaurants and a nearby Walgreen's felt safe and easy. If you want staff that treats you like family, stay here.
4 out of 5
Recommended
for Business Travelers
by A verified travelerfrom Chapel Hill, NC

Good cheap hotel close to the Airport.

Posted Oct 14, 2014
Pros: Location, location, location!
Spartan, but very functional! In the middle of the city, like the Airport (Midway)!