Ratings based on 883 Verified Reviews
They paid and stayed. We double-checked.
3.5 Room cleanliness
3.4 Service & staff
3.2 Room comfort
2.7 Hotel condition
They paid and stayed.
for Everyoneby A verified travelerfrom Beloit WI
Nice hotel.Posted Mar 27, 2015
I was very comfortable. The bed was soft and the area was quiet?
by A verified travelerfrom D
Worst hotel ever.Posted Mar 26, 2015
Good location but the hotel is terrible. Under renovation, they didn't have front desk (literally just a desk), there was a hole in the ceiling of the room. Nothing like the pictures.
by A verified travelerfrom Woodstock, IL
Exterior condition- scary!Posted Mar 15, 2015
Almost didn't stay. Pulled into the parking lot and was shocked at the appearance. They are apparently renovating, but looks like they should just demolish instead. Our room had been renovated nicely and was impeccable, but that was the only saving grace. Old furniture and mattresses piled in the parking garage, elevator was downright scary!
by A verified travelerfrom S
Could not leave fast enoughPosted Feb 10, 2015
The room was clean but in disrepair. The water barely had any pressure. The desk chair broke and the tv had very few channels. The wifi didn't work. The rest of the hotel was under construction so that took away the lake view rooms and the fitness center
by A verified travelerfrom Portland, OR
Basic accommodations in the heart of Hyde ParkPosted Feb 8, 2015
Pros: It's clean and comfortable.
Cons: The beds have the general consistency of granite. I've rarely slept on a firmer bed in my life.
Location: Hyde Park is right there and full of everything.
I arrived at the tail end of a major snowstorm and the hotel was under renovation. Given these circumstances, the check in process and stay were acceptable. The room was warm and clean. I will warn others about the shuttle. They don't have a backup driver. I was handed a document telling me to call 30 minutes ahead. I did and was informed that the driver had called in sick and I'd have to take a taxi - at my own expense. Not good customer service when they'd handed me information about the shuttle and schedule when I checked it. I am disappointed.
for Everyoneby A verified travelerfrom (Indiana) the hotel is in Chgo
I would book it again if needed.Posted Jan 16, 2015
We needed to spend the night close to the U of I hospital for a very early apt. the next AM It Suited our need. The room was pleasant and VERY clean. The bed was comfortable, the staff was professional and very nice. The rate was reasonable. We have no complaints.
for Business Travelersby Richardfrom Fl
AveragePosted Jan 11, 2015 on Hotels.com
The room was faurly clean. Just an average hotel. Nothing more, nothing less
by A verified traveler
Close to DowntownPosted Jan 7, 2015
Cons: Hotel staff, Free breakfast with the price paid, Hotel does not look good, elevator was not working.
Only good thing about the hotel was it was close to downtown and they had free shuttle. Beside that I would not recommend this hotel to anyone. Did not get the service for what I paid for.
for Familiesby Markfrom Dallas
a 1 star 1910 motelPosted Jan 5, 2015 on Hotels.com
This is a 2 star or 1 star "hotel" It was a real dump. Very very small room. archaic fixtures and furnishings. didn't look or seem clean and did not get cleaning service on the day we asked for it. Ran out of toilet paper. Even the kleenex was low quality. Water pressure in the shower was low. Bed and pillows were sufficiently comfortable I guess. I don't know how the "hotel" could legally exist because it no handicapped person would ever be able to stay here. I am not handicapped, but I do notice when buildings are not up to code. This place was probably a roadside motel in the 1900's and has not been updated since. If you are a one star motel, don't represent yourself as a three star Hotel please. It's very deceiving.
for Getaway With Friendsby A verified traveler
Posted Jan 3, 2015 on Hotels.com