Ratings based on 619 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
91% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel in a great spot.

Posted Mar 18, 2014
Great place with one potential downside--if you're not there as part of a convention, you're probably the only one who isn't. The bar and lobby are always packed. Good fitness center, lots of shops and restaurants nearby.
4 out of 5
Recommended
for Everyone
by Lisa from Indianapolis

Great hotel next to Eataly

Posted Mar 10, 2014
Pros: location
Cons: It was a little worn!
Location: Great location next to great restaurants and shopping. Everything is in walking distance!
Great location next door to the hottest spot in Chicago!!! EATALY!!
5 out of 5
Recommended
for Everyone
by franky from detroit

Best hotel overall

Posted Feb 25, 2014
Great spot in heart of magnificent mile and hotel is extremely clean and staff is friendly and beds are extra comfy would stay here everytime from now on
4 out of 5
Recommended
for Everyone
by MISS SUE from CHICAGO

MY VISIT

Posted Feb 18, 2014
Pros: CLEANLINESS AND EMINITIES
Cons: FIRMER BEDS AND BIGGER BATHROOMS
Location: LOCATION EXCELLANT
CHECK IN WAS PROMPT. ROOMS CLEAN . BATHROOM TO SMALL . BED TO SOFT. FOOD GOOD AT HARVEST. STAFF FRIENDLY.
5 out of 5
Recommended
for Everyone
by Cheryl from Milwaukee, WI

Wonderful staff, would definitely stay again.

Posted Feb 17, 2014
Pros: The staff was excellent
Location: It's Chicago! Miracle Mile! Walking distance to just about anything you could possibly want and the best food.
Stayed one weekend night and the room was clean and comfortable with a decent city view. The staff was excellent! Everyone was very friendly and helpful.
3 out of 5
Recommended
for Everyone
by g from chicago

Middle of the road Mag Mile hotel

Posted Feb 17, 2014
Pros: Location and easy going atmosphere.
Cons: Small rooms with small bathrooms. Very limited sitting space. Booked a club room which I thought would be larger but was disappointed.
Location: This hotel is close to the great pizzas, Uno's and Due's. Rush St. night life is steps away as are the mag mile, museums, the river, etc.
A pleasant staff willing to work through a few glitches quickly. Room service good and more than anticipated our needs. (Lots of ice water) Great location for out-of-towners. Relaxed atmosphere. Nice rooftop by the pool for summer stays. Pool rather small. If there is a hot tub I was unable to find it. Lively lobby bar. Decor on the modern cheap looking side. In room linens very nice and soft. Plenty of pillows and extra blankets. Floor to ceiling window in guest room has an element that opens up to outside. Hotel designed with most rooms close to elevators. No walking down long halls forever to get to rooms. Easy to use in room phone for contacting hotel staff. Nice views of skyscrapers with peaks at the lake. Not opulent but very comfortable.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel with perfect location

Posted Feb 17, 2014
Pros: Everything
Cons: Nothing that I could see.
Location: Great location for shopping on Magnificent Mile and Loop stores. Good parking setup nearby on Ohio St.
It has been a few years since our last visit and were impressed with the upgrades to the public areas and the room. The staff was very friendly and helpful.
5 out of 5
Recommended
for Everyone
by A verified traveler

Awesome location

Posted Feb 3, 2014
Awesome very clean location was awesome. Would go back for sure
4 out of 5
Recommended
for Everyone
by A verified traveler

Excellent location!

Posted Feb 1, 2014
We were able to enjoy a nice evening with so many things to do nearby.
5 out of 5
Recommended
for Everyone
by A verified traveler

good view

Posted Jan 27, 2014
u can go shopping pretty easily