Ratings based on 299 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
96% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 27, 2014
Arrived at 3 and got checked in. Was given a room with people still occupying it, but was given an immediate apology and given a new room on a higher floor. Service in the bar and restaurant was a bit slow during the day, but breakfast in the morning was decent (hot breakfast and at a discount because of my Marriott status). Enjoyed the experience and would recommend the hotel.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Kankakee, IL

Very nice hotel!!!

Posted Oct 7, 2014
Pros: Everything
Location: Easy access to Promenand and iPic.
Room was very warm and inviting. Super clean. Staff very friendly.
Comment from Hotel Management
Oct 26, 2014 by Vince, Hotel Management
Thank you for your review of our hotel. We appreciate you staying with us.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom tn.

Posted Sep 17, 2014
Pros: layed out well and clean
Cons: see bathroom fan above
Our stay was very nice but I will say that I missed having an exhaust fan in the bathroom
Comment from Hotel Management
Oct 26, 2014 by Vince, Hotel Management
Thank you for staying wiith us. While we do not have those in the room, we do have exhaust units on the roof of the hotel that pull air through the exhaust vent in each bathroom out of the building.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Omaha

Nice hotel with great amenities.

Posted Aug 26, 2014
Had a great stay at hotel. Loved the indoor/outdoor pool combo and the large spa hottub. Staff was very friendly and accommodating. Any extra items we needed were timely and graciously given. Hotel was very warm, friendly and clean. Early morning coffe in lobby was actually good. No complaints and will definately be staying there again.
Comment from Hotel Management
Oct 26, 2014 by Vince, Hotel Management
Thank you James. We appreciate your business and thank you for your review of our hotel. We look forward to seeing you again in the near future.
4 out of 5
Recommended
by A verified traveler

close to Interstate 88

Posted Aug 26, 2014 on Hotels.com
Hotel staff very friendly- After late arrival they offered for a later checkout time in order for us to get more rest. Much appreciated. Indoor/outdoor pool nice feature if traveling with children. Room had two TV’s which was also a plus. Cons: Hotels needs to offer a Continental breakfast.
3 out of 5
Recommended
for Personal Event
by Sreenadhfrom New York

It's the little things ..

Posted Aug 12, 2014 on Hotels.com
The hotel was broadly okay, but it's the nickel-and-dime nature of everything there that annoyed me. Internet access is extra. There is exactly one bar of soap to be shared between the shower and the sink (we were three people in the room). Exactly one trash can hidden away in the bathroom. There is a sofa bed but no pillows or comforter for it. If you call down to the front desk, they do send stuff up. But really!
Comment from Hotel Management
Oct 18, 2014 by Vince, Hotel Management
Thank you for your review of our hotel. We apologize that you felt this way about our hotel. We do provide the proper amount of amenities in each guestroom, based on our company standard. Additional items are available upon request. As far as the pillow and blanket for the sofa sleeper, they are generally in the closet of the guestroom. We apologize if it was not available and are glad to see that our staff was able to deliver this to you. There is a charge for internet in our guestrooms, but we offer free wifi in our lobby for those who need to avoid a charge. Thank you again for staying with us.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great stay!

Posted Aug 11, 2014
Very nice rooms that were very comfortible and clean. Would highly recomment.
Comment from Hotel Management
Oct 26, 2014 by Vince, Hotel Management
Thank you for staying and for recommending us!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Chicago IL

Peaceful night

Posted Aug 11, 2014
Pros: Roominess
Cons: nothing
Location: Oak Brook shopping and Yorktown shopping and theater. Drury Lane for livetheater
Having two living areas and full frig and freezer and microwave was great. The grounds were very nice. There was no noise from other rooms. The friendly staff was welcoming
Comment from Hotel Management
Oct 26, 2014 by Vince, Hotel Management
Thank you Carol. Look forward to seeing you again soon!
4 out of 5
Recommended
by Rinafrom Downer grove,iLL

Posted Aug 7, 2014 on Hotels.com
Over all is ok
4 out of 5
Recommended
for Business Travelers
by Elizabethfrom Illinois

Spacious room with SUPER COMFY BED

Posted Aug 7, 2014 on Hotels.com
It was nice to have a separate living room from the sleeping area. The Bedding was very comfortable - mattress and bedding. My only issue is I wish the room would have had a walk in shower. Not easy to get in and out of tub.