Ratings based on 293 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
96% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 27, 2014
Arrived at 3 and got checked in. Was given a room with people still occupying it, but was given an immediate apology and given a new room on a higher floor. Service in the bar and restaurant was a bit slow during the day, but breakfast in the morning was decent (hot breakfast and at a discount because of my Marriott status). Enjoyed the experience and would recommend the hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler from Kankakee, IL

Very nice hotel!!!

Posted Oct 7, 2014
Pros: Everything
Location: Easy access to Promenand and iPic.
Room was very warm and inviting. Super clean. Staff very friendly.
Comment from Hotel Management
Oct 26, 2014 by Vince, Hotel Management
Thank you for your review of our hotel. We appreciate you staying with us.
5 out of 5
Recommended
for Everyone
by A verified traveler from tn.

Posted Sep 17, 2014
Pros: layed out well and clean
Cons: see bathroom fan above
Our stay was very nice but I will say that I missed having an exhaust fan in the bathroom
Comment from Hotel Management
Oct 26, 2014 by Vince, Hotel Management
Thank you for staying wiith us. While we do not have those in the room, we do have exhaust units on the roof of the hotel that pull air through the exhaust vent in each bathroom out of the building.
5 out of 5
Recommended
for Everyone
by A verified traveler from Omaha

Nice hotel with great amenities.

Posted Aug 26, 2014
Had a great stay at hotel. Loved the indoor/outdoor pool combo and the large spa hottub. Staff was very friendly and accommodating. Any extra items we needed were timely and graciously given. Hotel was very warm, friendly and clean. Early morning coffe in lobby was actually good. No complaints and will definately be staying there again.
Comment from Hotel Management
Oct 26, 2014 by Vince, Hotel Management
Thank you James. We appreciate your business and thank you for your review of our hotel. We look forward to seeing you again in the near future.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great stay!

Posted Aug 11, 2014
Very nice rooms that were very comfortible and clean. Would highly recomment.
Comment from Hotel Management
Oct 26, 2014 by Vince, Hotel Management
Thank you for staying and for recommending us!
5 out of 5
Recommended
for Everyone
by A verified traveler from Chicago IL

Peaceful night

Posted Aug 11, 2014
Pros: Roominess
Cons: nothing
Location: Oak Brook shopping and Yorktown shopping and theater. Drury Lane for livetheater
Having two living areas and full frig and freezer and microwave was great. The grounds were very nice. There was no noise from other rooms. The friendly staff was welcoming
Comment from Hotel Management
Oct 26, 2014 by Vince, Hotel Management
Thank you Carol. Look forward to seeing you again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from Columbus, Ohio

Weekend Stay

Posted Aug 6, 2014
Pros: Quiet. Close to highways, Downers Grove, etc.
Cons: Prefer small bottles of water instead of large bottles in the room.
Location: Morton Arboretum, shopping, restaurants.
Hotel accommodations were excellent. Staff outstanding. However, 3 family reunions meant more staff was needed for the breakfast; ran out of certain items, but staff gave me a free breakfast because of long wait and the order not completed. Room quiet and clean. Bed very comfortable. Enjoyed the large shower head for shower.
Comment from Hotel Management
Oct 26, 2014 by Vince, Hotel Management
Hi Janet. Sorry that you had challenges at breakfast. I' m glad to hear that the staff was able to recognize that you had a long wait and took care of you. Thank you for staying with us!
5 out of 5
Recommended
for Families
by xwovie from Davenport

helpful and awesome!

Posted Aug 1, 2014 on Hotels.com
The great service and relaxing stay was a refreshing change. This place was everything and more than my family had expected. The only complaint they had was the extremely high price on a bottle of water, so much so that they feared to make or use the in room coffee because it was unclear writher it was complementary or al-a-cart. Other than that my family said I hit a Grand Slam.
5 out of 5
Recommended
for Overnight Stay Before Destination
by Mike Miller from Prescott, WI

Posted Jul 31, 2014 on Hotels.com
No breakfast on weekends? `Points instead after paying extra for continental breakfast with booking. Stay was still pleasant andwould definatly stay there again if in the area. Rooms were very nice suite style and bed was very good. Close to some very good eating establishments.
4 out of 5
Recommended
for Everyone
by A verified traveler from nebraska city ne

Nice hotel in a great location

Posted Jul 30, 2014
Nice setup in room with pullout couch, need better pillows-3 jumbo are too large to use, free parking was great and close to some good restaurants, counter checkin was a little slow but once I got to counter 1.5 min check in time