Ratings based on 1,899 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
86% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

good location to walking park.

Posted Sep 11, 2014
Pros: near park clean upkeep excellent small gym & pool close walking to inexpensive restaurants & bars
Location: near nice walking park
quick check in clean comfortable room great helpful staff
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 9, 2014
Great location and easy access to all the attractions. Would stay again
2 out of 5
by A verified traveler from Iowa

Good location but....

Posted Sep 6, 2014
Pros: The location
Cons: Reservation system.
Location: Lake front Chicago between Navy Pier and Museums. Plenty to do close by.
I had reserved a room with a king bed. When we checked into our room it was a room with two double beds. I called the front desk and asked about my king and was told there was none available. When I asked if the hotel understood the definition of a reservation I was put on hold for about ten minutes. When the front desk returned to the call they indicated they had found another room for me. After going to the front desk and picking up the new room keys and moving all off the luggage to the new room we opened the door only to discover it was a room about half of the size of the first room with a single double bed. We didn't have the energy to try again and besides, who knows, perhaps we would of ended up in a closet on the third try.
4 out of 5
by A verified traveler

Posted Sep 6, 2014
Cons: Heating cooling system
The hotel was not quite as contemporary as it appears in pictures, but was nice. Very old heating cooling system that we had to turn off because it squeezed so loudly. The staff however was very nice! Parking overnight very expensive. $59
2 out of 5
by A verified traveler from Illinois

Won't stay again.

Posted Sep 6, 2014
The room was super small. We were on the 5th floor & the lower windows opened & were open when we got there with no screen in them that's completely unsafe. The air conditioner in the rooms were awful they did not go low enough for my friend nor my comfort. The bathtub was disgusting. There were stains on wash cloths & towels. The beds were really short my friend (5'7") & husbands (6'2") feet hung off the end of the bed. The elevators take forever it stopped 4 times at our floor & all 4 times it was going up not down which is what we needed.
5 out of 5
Recommended
for Everyone
by A verified traveler

Wonderful hotel with a great price

Posted Sep 5, 2014
Pros: Everything!
Cons: Paper coffee cups instead of ceramic cups.
Location: Near navy pier , museums and bus stop. Hotel has a free shuttle that runs a few times during the day to various places.
From the moment we stepped into the lobby we had a great time . Hotel staff very friendly and so helpful. The hotel is very clean and the room was great. They have a wonderful terrace that overlooks the park and a huge swimming pool. I would defiantly stay there again and will recommend the hotel to my friends.
5 out of 5
Recommended
for Everyone
by A verified traveler from chicago

When privacy is key

Posted Sep 5, 2014
Wonderful and I liove most the on site parking valet
3 out of 5
Recommended
for Everyone
by A verified traveler from Neenah, WI

Convenient in getting to Soldier Field

Posted Sep 3, 2014
Pros: Close promixity to Soldier Field
Cons: Rooms need to be updated as well as the bathrooms. Also more breakfast options on the menu.
Location: Walking distance to some good restaurants and close to Soldier Field.
This hotel's location is very convenient in getting to and from Soldier Field however its beginning to show some wear and tear and in need of some updating. Staff extremely friendly and helpful but the property and rooms were a bit disappointing but fairly clean.
5 out of 5
Recommended
for Everyone
by A verified traveler from South Bend, IN

Walking distance to Grant Park

Posted Sep 3, 2014
Pros: the pool
Cons: bigger room
Very clean and nice. Walking distance to Soldier Field.
5 out of 5
Recommended
for Everyone
by A verified traveler

It was very comfortable.

Posted Aug 28, 2014
great. aaĆ aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa