Ratings based on 647 Verified Reviews

They paid and stayed. We double-checked.
2.8 out of 5
74% of guests recommend
2.8 Room cleanliness
3.0 Service & staff
2.6 Room comfort
2.5 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

No-frills budget hotel

Posted May 4, 2015
We needed a place to stay that was close to Reggie's Rock Club, where we were attending a music festival. The Chinatown Hotel is definitely a barebones, no-frills kind of place, but you know what? It was clean, our bed was comfortable, the location was just right for us, price was fair for the accommodations, and it fit our needs perfectly. Would I stay there again if I needed a place to stay after a gig at Reggie's? Absolutely.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom S

Decent hotel that meets basic needs

Posted Apr 28, 2015
The room was small, the air conditioner in our room wasn't working, but I'm sure we could have gotten help with it if we needed it. The room met all our basic needs and it was close to all sorts of bakeries and restaurants. It's no 5 star hotel, but we enjoyed our stay.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Naperville, IL

Conveniently located in Chinatown

Posted Apr 27, 2015
Pros: Conveniently located, affordable, comfortable for a 1-star hotel.
Cons: Cleanliness. It was passable but it could be improved on.
Location: Chinatown is has karaoke and good places to eat. The el station nearby makes accessing the downtown area easy. El's redline runs 24 hours, go nuts!
Let me begin by reminding you that this is a 1-star hotel. No mints on the pillow, no HBO, no jacuzzi in the bathroom. That being said, I stayed here for 2 nights to attend a convention at McCormick Center. Check-in was brisk and painless; I had no need to interact with the staff so I can't comment on their helpfulness. The room itself was better than expected, like a clean motel. It was rather small with 2 double beds shoved in. There is no temperature control. The heating was on constantly and it got pretty hot/stuffy in the room. There is A/C but you need a remote which we couldn't find. Windows can be opened but curtains need to stay open for ventilation. The bathroom was rather clean, although I was not surprised to find the stray hair here and there (shower drain, btwn mattress & mattress cover--I checked for bed bugs). Hot water is hit & miss--roommate showered cold the first morning and I got hot the next. There is a TV with a scant number of channels (I wouldn't rely on it for entertainment). Wifi was spotty; connection kept cutting and it was not fast enough to stream netflix reliably. Short clips on youtube were fine. There is no alarm clock so you should bring your own alarm or schedule a wake-up call with front desk (I used my phone alarm). It is in Chinatown and less than 5min walk to Cermack/Chinatown el station (redline runs 24/7/365). Walking to McCormick ~15-20min. Basically, a good place to sleep, but you should seek entertainment elsewhere.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 26, 2015
The location is great, near red n blue lines. rooms are not very impressing but good enough for the price.
1 out of 5
by A verified traveler

Posted Apr 18, 2015
NO A/C , MEAN STAFF. GOT YELLED AT FOR ASKING WHERE TO GET KOREAN BBQ. FRONT DESK YELLED, "YOU ARE IN CHINATOWN"
4 out of 5
Recommended
for Everyone
by A verified travelerfrom california

Great location

Posted Apr 14, 2015
Room was it as bad as I expected. Stayed in queen room for 4 nights, & have no regrets for staying here.
2 out of 5
by A verified traveler

Posted Mar 22, 2015
Location: Close to train stop.
Heavy mold on corner of walls in room. Dirty floors. No lock on window. No climate control.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Toronto

March break

Posted Mar 20, 2015
Pros: good clean place, a few amenities if you are ok with minimalistic...basic stuff
Cons: Don't keep coffeemaker in room (not worth it) Provide better TV service...our remote broke down
Chicago is a nice city..nice people...had fun...hotel is in Chinatown so food is good everywhere...close to downtown...subway very close. Andrea at CTA in Cermak/Chinatown (station) is very gracious with instructions to anywhere you want to go to in Chicago proper
1 out of 5
by A verified travelerfrom Buffalo

I hope you like hair

Posted Mar 17, 2015
Pros: Most of the staff was polite.
Cons: Everything
Location: Chinatown. Good thing there was a train station very close.
I stayed three nights for a conference. It took us 20 minutes to check in because the man at the counter wanted us to pay with a credit card when we got there. We had already entered a card online (one we couldn't take with us on the trip) and he didn't realize he could just click on it on his computer to submit the charges to that. Anyway, we get to our rooms and one is locked from the inside, so we had to change that room. Our rooms had strange hairs in the sink, but most weirdly, on the towels and in the beds. There were also stains in the towels. I also did not feel terribly comfortable walking back to the hotel after dark, and I'm a big enough dude to be able to take care of myself. Do yourself a favor and spend the extra money to stay somewhere else.
1 out of 5
by A verified traveler

Tatty

Posted Mar 16, 2015
Really really shabby. Not good at all. No plug in the sink.