Ratings based on 3,822 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
95% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Excellent value!

Posted Sep 16, 2014
Cons: The electrical outlets had problems. The coffee maker outlet only worked on one side and hair drier outlet did not work at all. The phone outlet slow
The room was very comfortable and roomy. The kitchenette was a nice bonus. The lobby was very clean and modern. The hotel was centrally located to many restaurants and attractions.
3 out of 5
by A verified traveler from omaha

Posted Sep 15, 2014
Pros: The staff was very nice
Cons: Size of rooms for the money.
Location: Close to the "L".
My husband and I use expedia for most of our travels but we were so disappointed in this hotel. For the money, our room was SO small we, literally, opened the door and had to move sideways to sqeeze in our bag and close the door to get around the bed. No kidding...2 inches max between door and bed. I think that sometimes when the hotel sells to a booking agent, they pawn off less desirable rooms to their customers. I will continue to always use expedia but never stay at this club quarters again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Indianapolis, IN

High quality convenient location

Posted Sep 15, 2014
High quality hotel convenient location. Walking distance to prime areas or public transportation, 7/11 and Walgreens within a block for buying bus/train cards, snacks, drinks. Public parking garage in walking distance with discounted 24 hour rates with hotel validation ($24 per day). Convenient business area with ample computer availability, free easy printing, free espresso/cappuccino. Great value.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Sep 8, 2014
The room was very clean, very good service and its location is perfect.
4 out of 5
Recommended
for Everyone
by A verified traveler

Perfect location to see all the sites.

Posted Sep 8, 2014
Pros: Very helpful staff, rooms were always clean. Love the idea of filtered bottle water available on all floors for free.
Cons: Maybe offer a continental breakfast in the mornings.
Location: Most of the major attractions were walking distance. Saves on cab fares.
The hotel location is perfect for walking to the various sites. I was there with my family. This hotel is not really set up for families but more to the business person. It all worked out, the staff were more than accommodating by giving us a larger room. The work out facilities were adequate for a quick work.
5 out of 5
Recommended
for Everyone
by A verified traveler

Sept 3/4

Posted Sep 5, 2014
Pros: Location. Work out room. cold filtered available water!
Cons: no recommendations
Location: Tons to do it is downtown chicago
Great location easy to check in and check out. Decent work out facility. I would recommend. Great price
5 out of 5
Recommended
for Everyone
by A verified traveler from NC

Wonderful stay

Posted Sep 5, 2014
Pros: Location, set up, quiet, staff, cleanliness, downstairs lounge, great coffee
Cons: Hot. Tub in my room
Location: Every thing on city pass
Great staff. Especially helpful staffers service and tips from Justin and Amy. Already recommended it to others we met on our continued trip.
4 out of 5
Recommended
for Everyone
by A verified traveler from Mexico

Nice hotel in central loop.

Posted Sep 3, 2014
Friendly staff, great localization and free bottle water.
3 out of 5
by A verified traveler

Eh, disappointed.

Posted Sep 2, 2014
Pros: Expedia
Cons: cleaning and updating of rooms
Location: Lots of places to eat nearby, tons of shopping, convenient parking, close to Millennium park
Budget hotel accommodations for first class pricing. Staff wasn't overly friendly, nor did they go out of their way to help you. Room was dirty and towels were limited. Plus side was location, super close to Millennium park and tons of shopping.
5 out of 5
Recommended
for Everyone
by A verified traveler from Michigan

Great hotel and great location in the central loop

Posted Sep 2, 2014
Our experience was great! 2 short red line stops from Michigan Avenue and the Navy Pier. I would definitely recommend and stay here again!