Ratings based on 715 Verified Reviews
They paid and stayed. We double-checked.
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
for Familiesby A verified travelerfrom grand rapids mi
Nice location for shoppingPosted Jan 26, 2015
Pros: Location and room size
Cons: Warmer pool
Location: So close to great shopping
Great room, good continental breakfast, pool could use some updating and it was cold!
for Everyoneby A verified travelerfrom Melbourne
Excellent room for exceptional value!Posted Jan 4, 2015
My fiance and I stayed here over Christmas while visiting family. The room was super spacious, very clean and nicely arranged. The staff were very very helpful and polite! If ever in Schaumburg again, I wouldn't hesitate to stay here again. There's not a single thing I could complain about at this hotel!
for Everyoneby A verified travelerfrom Omaha
Nice, not to expensive.Posted Dec 21, 2014
Pros: Close to Crestron fro my training. Also close to Tilted Kilt.
Cons: The only thing I didnt like was the pillows. Just too soft... even the ones that are supposed to be firm. I prefer a very firm pillow..
Location: Target is close by in case you need something. There is also a mall nearby, but I did not check it out.
Great room with a pull out couch and a king size bed.. small fridge. . microwave.. coffee maker. Close to Crestron for my training. Also next door to the Tilted Kilt if you want a beer and soem good pub food. Staff was friendly. Free drinks (limit 2) and snacks on Mon, Tue, and Wed nights. One night was ribs!!
for Familiesby A verified traveler
Good hotel close to ChicagoPosted Dec 10, 2014
Location: There is a dinner show called Medieval Times which was great. Check Groupon before you go for cheaper prices.
This hotel was very good. My kids had fun in the pool and I enjoyed relaxing in the spa. The beds were comfortable. There were food places that would deliver and some offered a 10% discount since we were staying at the hotel which was nice. The only thing that was bothersome was that our card key kept de-magnetizing and I would have to go back down to the lobby to get a new key. This happened several times during our 4 day stay. Overall it was a great stay.
for Everyoneby A verified traveler
Nice hotel, friendly staff,close to mallPosted Dec 6, 2014
Pros: Close to where we needed to go. great complimentary breakfast
Cons: updating rooms where wall paper peeling and need paint
Location: shopping mall, close to many great places to eat, easy access
Pleasing, restful, great rate We stay here each year when in area
for Familiesby A verified traveler
Family FriendlyPosted Dec 4, 2014
Location: Close to Woodfield Mall and other shopping outlets.
My family really enjoyed our stay - with two young boys, it was nice to not have to worry about behaviors. The continental breakfast was great too! Highly recommend this hotel to others!
for Familiesby Juan C
Posted Nov 13, 2014 on Hotels.com
for Everyoneby A verified travelerfrom Warrenville, Il
Sisters reunionPosted Nov 12, 2014
I reserved a room unseen for 6. The room was clean and the staff were friendly. Their was a managers special and we had wine and beer, that was a pleasant surprise. We went to dinner at the Tilted Kilt and came back and wanted to swim. The hot tub was ok but the pool was cold. The hide- a -bed was really bad. They usually are but this was above and beyond bad. The couch itself was bad. The breakfast was perfect. Not too much but plenty. We were in the lobby and I believe he was the district manager said" How would you like some coffee" I said that would be nice. He then said" We have to -go lids". I said " Does that mean you would like us to leave"? He just walked away. Very rude I would say. We we're not that loud and even if we were he could've said so. He came out of the office and asked if we would come again and I said no we would go someplace else and it would be in a warmer climate. I enjoyed the staff especially Denise I believe her name was, but the rest was just mediocre.
by A verified travelerfrom Middleton
ProblemsPosted Nov 9, 2014
Mattress on sofa sleeper was about 3 inches thick, not able to sleep on it. Toilet stopped working at 9 PM. Made 4 calls to front desk with no answer. Called again in the morning, I was told the person who would fix it would be coming in to work in a little while. Hotel representative later called back, saying that person was off today, but she would come up shortly. Toilet working again, finally, after 11 hours. So three guests, no toilet, not good.
for Business Travelersby Brittfrom Lawrence, KS
Nice Option for Conference AttendeesPosted Nov 8, 2014 on Hotels.com
A group of us were attending a conference in a nearby suburb and needed a hotel for a few days. This was a great hotel. Our room was clean and comfortable. The staff charged with keeping up the continental breakfast did a really nice job not only having the food and supplies continually stocked but keeping the area relatively clean. And when we had an issue with the power going out in our room the staff was quick to respond and resolve the issue. There are a number of restaurants within walking distance and several more within a 10-minute drive. If you are staying with family in the suburbs of Chicago or attending a conference I would recommend this hotel.