Ratings based on 748 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
96% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 31, 2015
Chicago family wedding adventure. Had a marvelous time. Great breakfast included. Suite had washer/dryer combo. Sweet!!!
4 out of 5
Recommended
for Everyone
by A verified traveler

Excelente ubicación

Posted Jul 27, 2015
Cerca d la mejores atracciones caminando,bus o Subway con desayuno repetitivo pero bueno.
5 out of 5
Recommended
for Families
by A verified traveler from Minnesota

Lots of Room, Comfortable Beds, Helpful staff

Posted Jul 9, 2015
Pros: COmfortable beds, pillows. Space. Location
Cons: Only 2 elevators that go up 26 stories and one is really small. May have to wait a bit for an elevator
Spent 3 days/2 nights at this hotel with my family (kids aged 8 and 5). Very comfortable room, beds and pillows were great! Full kitchen, washer and dryer, Great location! 2 blocks from Bus to the museum campus, 2 blocks from free trolley to Navy Pier and 4 blocks from the red line. Hotel staff were very friendly and helpful to tell us the best way to get around. Good breakfast with many selections. Older building, so if its important to you to have a really posh hotel, then maybe not for you. But if location, comfortable beds and in room amenties are important, this is perfect! Would definately stay again
4 out of 5
Recommended
for Everyone
by A verified traveler from o

Close to everything downtown

Posted Jul 3, 2015
Nice location, good breakfast, but service to Room When requesting towels was xtremely slow and needed to call twice both times
3 out of 5
by A verified traveler

Baseball Trip

Posted Jun 16, 2015
Pros: Staff was courteous.
Cons: Rooms need updating, lobby could be enhanced.
Location: Michigan Avenue shopping, CTA convenient.
Really didn't care for this hotel. Rooms need updating, floor was quiet though.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 15, 2015
Nice Location, Clean, Noisy at night on the Michigan Ave. side.
5 out of 5
Recommended
for Everyone
by A verified traveler

GREAT STAFF!!

Posted Jun 7, 2015
Pros: The hotel is centric to everything we needed to go to.
Location: The hotel is on Michigan Avenue...that says it all -easy access to everything and anything!!!!
It was my birthday and the staff went above and beyond to make it special. The day of my birthday when I had returned from a day's touring the city, the staff had a birthday gift for me sitting on my bed. On our last day of the trip, our flight was leaving later in the day and the hotel held our bags while we were finsihing our shopping -what a piece of mind! Thanks y'all!
3 out of 5
Recommended
for Everyone
by A verified traveler from Ontario

Great location beside Magnificent Mile & The Loop

Posted May 29, 2015
Pros: The staff, location, and being able to have a fully equipped room with a separate bedroom were what appealed to us the most.
Cons: The furnishings needed to be updated.
Location: Suites is located between the Magnificent Mile and The Loop, along side the Chicago River. Nearby is shopping, sightseeing, Museums, Theatres etc.
The front desk staff were very helpful and friendly. The room was clean and well stocked. It was not high end but was certainly adequate for our needs. Breakfast was typical of this type of hotel. But we mostly just have cereal and fruit anyway. The location is probably the best asset for this hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler from Ottawa,Canada

Suites hotel

Posted May 18, 2015
Pros: Location, comfort, excellent beds,good breakfast.
Cons: Could do with refreshing, carpets, hallways...
Location: Walking distance to everything: museum, magnificent mile, tours, etc...
I expected a suite with separate living area with couch...that was not the case, but the room was huge, only one armchair! But good kitchen, washer and drier, which I did not need. Excellent location for visiting and close to subway, even for the airport. Good breakfast, very generous.
5 out of 5
Recommended
for Business Travelers
by RICHARD from Newport Beach

Chicago week long business trip

Posted Apr 28, 2015 on Hotels
Very convenient location. Helpful staff.