Ratings based on 723 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
96% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Ottawa,Canada

Suites hotel

Posted May 18, 2015
Pros: Location, comfort, excellent beds,good breakfast.
Cons: Could do with refreshing, carpets, hallways...
Location: Walking distance to everything: museum, magnificent mile, tours, etc...
I expected a suite with separate living area with couch...that was not the case, but the room was huge, only one armchair! But good kitchen, washer and drier, which I did not need. Excellent location for visiting and close to subway, even for the airport. Good breakfast, very generous.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Calif.

Central located for most major attractions

Posted Apr 24, 2015
No hot water in shower . Water leak in wall behind washer & dryer. Maint. Came to room said OK to use washer.
3 out of 5
by A verified traveler

Posted Apr 18, 2015
Clean. staff very nice. great location. outdated. Water not hot for shower. Took 2 hours to get hot water. waived valet parking fee. However valet fee was not on my credit card, on someone else. Valet parking was not on my reservation, was an incidental. Hotel said valet parking was charged to AARP Expedia Amex card.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom 컬럼비아, 미주리

시카고 주요 관광지에 걸어서 30분 거리에 있음

Posted Mar 28, 2015
Pros: 시카고 주요 관광지가 도보로 이용가능함
Location: 시카고미술관, 세드수족관, 필드박물관 등 주요 관광지를 도보로 구경하기에 위치가 좋음 버스를 타는 경우에도 15분 거리내
가족단위 여행객이 이용하기에 방구조가 편리함 아침식사도 만족스러웠음 실내에서 식사준비나 세탁기 및 건조기가 있어서 여행비용이 상대적으로 저렴하게 소요됨
2 out of 5
by A verified traveler

Stay somewhere else. Room was straight 80's.

Posted Mar 27, 2015
Room was sooo old and the white baseboards were disgusting. Too scared to shower. This place is an utter DUMP!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Chesterfield, MO

Close to everything.

Posted Mar 22, 2015
The room itself was great. It was clean and nice. Lots of space. We had a full kitchen with dishes and silverware and everything provided. We had a lot of closet space. My only concern was the bathroom. There was no exhaust fan. It got very hot and the popcorn ceiling was falling off.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 18, 2015
Pros: location was great
Cons: the matresses, the couches, the toilets. the toilet size was like for a 4 year old.....
Location: location was great
it was ok... the location was great to what we wanted to see. the room it self was tired. the couch must have been original to the hotel. you couldn't sit in it unless you didnt mind sinking into it. the bed matress coils were shot. finally the toilet size was ridiculous. the room it self was big and clean.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Kalamazoo, MI

Great location for the price

Posted Mar 14, 2015
Location: It is close to the Art Institute and of course, all the great stores on the Magnificent Mile.
This was perfect for us because we don't have a lot of money. It has a stove, fridge, oven and microwave, as well as a washer/dryer. We were able to bring all of our stuff and save on a few dinners. The room was clean and really spacious. The hotel staff was very pleasant and helpful. It also featured free breakfast, including hot eggs, sausages and waffles. We will definitely stay here again in the future.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom brazil

Perfect location

Posted Mar 11, 2015
Cons: Breakfast was not special at all, with what seemed to be artificial eggs and not much else
Overall, it was great, but the most important aspect of the hotel is ita location, between Millenium Park and the magnifcent mile
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 27, 2015
The hotel staff was amazing and very accommodating. The room was amazing and a lot roomier than it looks from the outside.