Ratings based on 40 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
98% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

great location

Posted Dec 10, 2014
Location: great location, close to the event that we attended.
It met our needs. We had to leave early so we did not have breakfast at the hotel.
3 out of 5
Recommended
by Annette Thorntonfrom Zion

Posted Sep 20, 2014 on Hotels.com
The stay was ok. However, I really upset that the hot tub was out of order. That was the main reason we choose that hotel.
5 out of 5
Recommended
for Families
by Carolynfrom Ohio

Close to Great Lakes Naval base

Posted Sep 16, 2014 on Hotels.com
The beds and pillows were very comfortable. The hotel was clean. The breakfast was very good. The staff were friendly and helpful. We would definitely recommend this hotel and stay here again.
5 out of 5
Recommended
for Personal Event
by J Tfrom Boston, MA

homey, clean, comfortable hotel w hot bfast

Posted Sep 9, 2014 on Hotels.com
we arrived to Zion earlier than check-in time and were able to get into our room 1.5 hours before regular check-in time, which was really nice. our room with a king bed was clean, comfortable, and had standard amenities like properly working AC, good shower water pressure, flatscreen TV, iron, etc. hotel lobby was strikingly homey, in a nice, comforting way. all service (though our interactions were pretty much limited to check in/out) was extremely pleasant. located right next to a Piggly Wiggly and a short drive to the Illinois Beach Resort (where our friends were getting married). we were choosing between staying there and here and are so glad we chose right! also hot breakfast was surprisingly satisfying (plus there's a nice breakfast place down the street too--Emily's Pancakes). we would stay again if we return to Zion!
5 out of 5
Recommended
by Missyfrom Huntington, IN

Posted Sep 2, 2014 on Hotels.com
The only issue we had was that they ran out of breakfast food our second morning.
2 out of 5
by A verified travelerfrom michigan

Get what you pay for

Posted Sep 1, 2014
We opted to stay here instead of Pleasant Praiere and the surrounding were definitely not accommodating to a family. Only fast food restaurants. Rooms were not very clean. Power went out twice the day we were there.
Comment from Hotel Management
Sep 8, 2014 by Ashley, Hotel Management
Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. We hope for another opportunity to exceed your expectations. Please reach out to any of our employees directly should you have any concerns during or after your next stay.
5 out of 5
Recommended
for Getaway With Friends
by Darrellfrom Zion

Conveience and location

Posted Aug 27, 2014 on Hotels.com
I got the room for my Brother and his sons. He stated that the room was wonderful and was really impressed with the free breakfast. This was a weekend stay and the hotel was full. In fact it was the last available room. I was told that the room was quiet and the staff made them feel welcome upon arrival. The group enjoyed all the amentities, the pool was very busy and loud, the hot tub was just what they needed after a cold rainy day at Great America.
4 out of 5
Recommended
by Melissa Afrom Wheaton

Posted Aug 26, 2014 on Hotels.com
Country suites said my room reservation stated: GROUP FLOOR AND A". The rest of the reservation should have continued as: HANDICAPPED ROOM IF POSSIBLE. Mom is 88 so toilets too low. Had to use the lobby location.
5 out of 5
Recommended
for Personal Event
by Joyce Beattiefrom Zion IL

Visiting long-time friend

Posted Aug 21, 2014 on Hotels.com
Size of room was excellent. Two friends visited us and there were enough places to sit. Very nice!
3 out of 5
Recommended
for Personal Event
by A verified traveler

Posted Aug 20, 2014 on Hotels.com
We were fairly satisfied with our overnight stay. However, we could hear people talking, coughing and sneezing in the next room which made it difficult to get a good night's sleep for our travel the next day.