All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Thank you very much for your kind words! We greatly appreciate your feedback and are thrilled to hear that you had a positive experience. We are hoping to see you again in the future!
8/10 Good
Susan, Kronenwetter
Mar 24, 2024
Liked: Property conditions & facilities
Very nice stay.
Susan
Stayed 2 nights in Mar 2024
Response from agm on Mar 26, 2024
Thank you so much for your kind words! We're delighted to hear that you enjoyed your stay with us. We look forward to welcoming you back in the future!
I'm glad to hear you had a pleasant stay. We look forward to welcoming you back again in the future.
10/10 Excellent
Chinzorig
Feb 17, 2024
Liked: Cleanliness
Chinzorig
Stayed 1 night in Feb 2024
Response from agm on Feb 20, 2024
Thank you for your feedback. We look forward to welcoming you again in the future.
6/10 Okay
Kaym
Traveled with family and small children, Business traveler
Feb 17, 2024
Liked: Cleanliness, staff & service, amenities
I like to stay here but it has some air condition problem. I gave a notice and maintaince person came by and try to solve a problem but not completly did it.
Kaym
Stayed 1 night in Feb 2024
Response from agm on Feb 17, 2024
We sincerely apologize for the inconvenience you experienced during your stay. Rest assured, we are taking immediate action to address this issue. Your feedback is valuable to us. We hope to have the opportunity to welcome you back in the future.
Thank you for your feedback! We're delighted to hear that you found our hotel clean and updated. We strive to provide our guests with a comfortable and enjoyable stay.
Awesome breakfast. Great in room amenities. Affordable and great location.
Victoria
Stayed 1 night in Jan 2024
Response from agm on Jan 24, 2024
I'm glad to hear that you enjoyed your breakfast and found the in-room amenities to be great. It's fantastic that the accommodation is both affordable and conveniently located. Your positive feedback is valuable!
10/10 Excellent
German Milton
Jan 15, 2024
German Milton
Stayed 3 nights in Jan 2024
Response from agm on Feb 7, 2024
Thank you for your feedback. We hope to see you again in the future!
Thank you so much for your fantastic review and for choosing to stay with us! We're thrilled to hear that you had a 10/10 experience during your time at our hotel. It was our pleasure to host you, and we hope to welcome you back for another outstanding stay in the future.
Convenient location for Glenview visit. Nice to have a hot breakfast. Check in was smooth and easy. Room was clean. Temperature control worked well. Overall a nice stay.
Henry
Stayed 1 night in Dec 2023
Response from agm on Dec 13, 2023
Thank you for your positive feedback! We're glad to hear you enjoyed the convenient location, hot breakfast, smooth check-in, clean room, and effective temperature control. We hope to welcome you back soon!
I like everything I feel comfortable and safe front desk are very nice
Norita
Stayed 2 nights in Dec 2023
Response from agm on Dec 8, 2023
It's wonderful to hear that you feel comfortable and safe, and that the front desk staff has been pleasant! Creating a welcoming and secure environment is essential, and it's great that you've had a positive experience.
10/10 Excellent
Vanessa
Dec 2, 2023
Vanessa
Stayed 1 night in Nov 2023
Response from agm on Dec 24, 2023
We hope to see you again in the future!
8/10 Good
Juhui
Dec 1, 2023
Juhui
Stayed 1 night in Nov 2023
Response from agm on Dec 8, 2023
We hope to see you again for a better stay in the future!
Room was full cockroaches and smells horrible and both my wife and I got sick from it.
Will never stay in that hotel and will never recommend it to anyone who I know!
Gregory
Stayed 4 nights in Nov 2023
Response from Hotel Staff on Nov 29, 2023
I'm truly sorry to hear about the conditions you mentioned in the review. However, we also noticed that you chose to stay with us for four nights despite the difficulties you encountered and our attempt to address the issues.
I would probably rate this higher if the ice machines ever worked. Otherwise they have vastly improved this property
Monte
Stayed 3 nights in Nov 2023
Response from Hotel Staff on Nov 29, 2023
We're grateful for your constructive criticism, as it helps us identify areas for improvement. We are in the process of replacing the 2 non working machines out of the 4 ice machines on property.Thank you for choosing to stay with us, and we look forward to the possibility of welcoming you again.
Thank you for choosing our hotel for your recent stay. We appreciate your feedback and value your input. If there's anything specific you'd like to share about your experience, please feel free to reach out. We strive to continuously improve and hope to welcome you back in the future.
Pros:
-Clean rooms
-Good breakfast selection
-Well maintained property
-Friendly staff
-Free parking and wifi
Cons:
-Although it was quiet in the room during my stay. The entry door is a bit thin. If there were more guests I can see the noise being an issue.
Jerry
Stayed 2 nights in Nov 2023
Response from agm on Nov 10, 2023
Thank you for taking the time to share your feedback. We appreciate your positive comments on our clean rooms, breakfast selection, well-maintained property, and friendly staff. We hope to welcome you back in the future.
Staff was very nice. The early staff and late staff were both kind and went out of their way to make us feel comfortable. The hotel is very nice. We stayed in other hotels and walked around barefoot and looked at the bottom of our feet. Our feet were black. We walked around barefoot in our room in this hotel, our feet were still very clean. The hotel serves a nice breakfast too. Which is sadly missed in nearly every hotel we’ve ever been to. This wasn’t caused by covid. This hotel just does something most don’t. They care about the people staying and don’t do the bare minimum. Which makes you want to come back. Also we had room service come by and check on us to clean the room which is something most hotels don’t do since covid. Most hotels don’t do it now because they are pocketing the money. This hotel does not do that. They take care of the people and staff that work and stay there. Thank You guys for making our trip 8 hours away a comfortable one in an unfamiliar place we now feel is like our home away from home.
Lucas
Response from AGM on Nov 4, 2023
Thank you for your thoughtful feedback. We're delighted to hear that you had a positive experience during your stay. Our dedicated staff takes pride in going the extra mile to ensure our guests' comfort and cleanliness. We appreciate your kind words about our hotel and breakfast service. We are committed to providing a welcoming and clean environment, and your comments reinforce our efforts. Your satisfaction is our priority, and we look forward to welcoming you back as your "home away from home."
The H.I.-E was 5 minutes from my family, so super convenient. The breakfast was exceptional, with many, many choices. The hotel was pretty quiet for the most part. We stayed for 5 days and really enjoyed it.
Susan
Stayed 5 nights in Oct 2023
Response from agm on Oct 17, 2023
Thank you for your feedback. We're pleased to hear that our location, breakfast, and overall experience met your expectations during your 5-day stay. We look forward to welcoming you back in the future.
Excellent hotel for a long or short staying. The staff is professionally trained. All clean and spotless. Complimentary breakfast is out of the ordinary. I do recommend this hotel on top of other fancy chains that have been dissatisfying my exptectations.
Rene
Stayed 1 night in Oct 2023
Response from agm on Oct 11, 2023
Thank you for your positive feedback and recommendation. We're pleased to hear you had a great experience at our hotel.