Ratings based on 653 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
98% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Lincoln, Ne

comfortable and quiet

Posted Aug 18, 2014
Pros: bed was comfortable, room was quiet, location was perfect
Our room was spacious and very quiet. The bed was exceptionally comfortable! My husband and I both slept like a rock. The hotel was close to everything we wanted in Schaumburg. The staff was friendly. Great experience!
1 out of 5
by A verified traveler from Illinois

Reservations were not honored

Posted Aug 11, 2014
I had confirmed and paid for reservations a month ago. When we arrived at the hotel they did not have a room for us and we were forced to go to another hotel.
Comment from Hotel Management
Aug 19, 2014 by Justin, Hotel Management
We are sorry to hear of your unsatisfactory experience during your stay. It is unfortunate when situations like this arise. Steve we take every reservation into account to make sure that all guests are affected as little as possible. We hope you will consider us again when you are in the area.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 11, 2014
Pros: Close to Medieval Times. Cookies on the counter at check-in and a great breakfast.
This is a clean motel in a good location with an excellent breakfast. Great value for the price. Would definitely stay here again.
2 out of 5
by A verified traveler from Louisville, KY

Double check booking

Posted Aug 9, 2014
Pros: Location
Cons: Desperately needs a renovation. Looks shabby.
Location: Close to restaurants & shopping. A short trip to train station, which was a great way to go into Chicago.
Booked a nonsmoking rm for 3nights, over a month ago. Was put in a terrible smoking room & told there were no others available. I am allergic to cigarette smoke , so we had to change hotels. I was actually glad, as this hotel was shabby & appeared to need an update. Expedia was wonderful & quickly found us another, much better, hotel. I will definitely use Expedia again for future bookings!
5 out of 5
Recommended
for Families
by A verified traveler

I want to go back!

Posted Jul 15, 2014
Pros: The cleanliness inside and friendly staff helped make for a great stay.
Cons: The outside sitting area was a bonus but it was like a dirty ashtray out there.
Location: Close proximity to the Woodfield Mall.
We are a family of 5. We stayed three nights. Room was clean. Bed was comfortable. Water was hot. It was helpful to have a microwave and fridge. Kids enjoyed the pool. Staff was polite, professional and friendly. The complimentary cookies were yummy. The complimentary breakfast was incredible. So many choices, so little stomach.
4 out of 5
Recommended
for Families
by A verified traveler from St Louis, Missouri

Nice family hotel

Posted Jul 13, 2014
Pros: Cleanliness, good location, nice room, great price.
Cons: Bigger parking, free drinking (at least water) during snack hour.
Location: Woodfield Mall, Legoland, stores, not very far from downtown Chicago
This is a great hotel for family. The room was nice, very comfortable, extremely clean with a pretty good bathroom. We loved the snacks they serve at evening and the breakfast was really delicious. The hot tub and pool were very nice; you are not allowed to dive, though. Friendly staff and very nice environment (feels like home).
4 out of 5
Recommended
for Everyone
by A verified traveler

Does the job for a family of four

Posted Jul 7, 2014
Pros: free wifi, pool, free breakfast.
Cons: better maintenance of room.
Location: many stores and business nearby. we went to the Royal Buffet, good eating but very expensive.
Front desk clerk was nice and friendly. No hassle at all. A small floor area in our room was moist. Entrance door handle seems to not be on tight or screwed on tight, it comes off at times. I had to re-screw is back on, which go my hands all greasy and dirty. One of the bed sheet had a rip in it.
4 out of 5
Recommended
for Families
by A verified traveler from Portland, OR

Posted Jul 1, 2014
Cons: Update old fixtures. Could hear neighboring rooms.
Location: Minutes to Yu's, and many other great restaurants.
Older facility but nice stay. Clean. Great breakfast. Friendly staff.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 28, 2014
Pros: Cleaniness
Very clean facilities and personal very service oriented
5 out of 5
Recommended
for Everyone
by A verified traveler from Wausau, WI

Posted Jun 28, 2014
Pros: Breakfast was awesome. Hotel was nicely decorated.
Cons: Hot Tub water was a little to hot. Otherwise everything was great.
Location: Close to train station, restaurants, shopping.
Hotel was nicely decorated. The breakfast bar was great. The pool and exercise room were great. Room was very clean and nice and roomy for 2 adults and 2 kids.