Ratings based on 342 Verified Reviews
They paid and stayed. We double-checked.
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
by A verified travelerfrom CA
Nice facility with terrible servicePosted Feb 18, 2015
Pros: Facility. It's nice and clean.
Cons: Room security and customer support
I stayed at this hotel in April, 2014. It is located conveniently, and its facility is nice, but I'll never go back to this hotel. During my staying, items I put in the drawer of the bedside table were gone. I reported the incident to the hotel, Country Inn customer support, then their parent company Carlson's customer support, but not of them listened to my words seriously. Their customer service insisted that they can't do anything, since each hotel is owned and operated independently, and I need to talk with the owner of each hotel. I asked them for the contact information of the owner, then they stopped responding. They gave their reply only when I contacted them in public such as via better business bureau and travel related web site. Totally wasted my valuable items and time with them.
for Everyoneby A verified travelerfrom Colorado
I would stay again.Posted Feb 12, 2015
Good hotel, Great Staff, Could use a little updating, but overall Good Experience.
by A verified traveler
Posted Feb 10, 2015
The walls were paper thin and it was hard to sleep with all the noise around us. The room was in desperate need of upgrades. Repairs were sloppy.
for Everyoneby A verified traveler
Posted Jan 17, 2015
Nice hotel. Clean. Courteous staff. Pool and hot tub very clean and comfortable
for Everyoneby A verified traveler
Posted Dec 28, 2014
We took our 3 grandkid's to this motel to give them a fun time in the pool and an all you can eat breakfast. Everyting was up to or exceeded expectations!
for Business Travelersby A verified traveler
Clean Hotel. Decent breakfast. Close to restaurantPosted Dec 14, 2014
Pros: Friendly Staff, Clean room
Cons: Larger pillows
Location: Great location. Close to express, shopping and restaurants.
We are staying here a few weeks. My husband had a job transfer. This is very close to his work place. It is nice that restaurants are on the grounds.
for Everyoneby A verified travelerfrom fort wayne in
Very nice hotel. Great breakfast buffet and poolPosted Nov 27, 2014
There was a big breakfast buffet and the pool area was very clean, updated. Very nice hotel.
for Business Travelersby Peterfrom Mill Valley CA
noisy air/heat unitsPosted Nov 22, 2014 on Hotels.com
Noisy air conditioner heater will keep you awake at night..bring your earplugs
for Everyoneby A verified travelerfrom Minnesota
Came for a wedding & the reception hall connects.Posted Nov 20, 2014
Pros: Everything you want in a hotel we had.
Location: We came for a wedding and the hall is connected, loved that.
We flew in from out of town for a wedding, rented a car and it was so nice that the reception hall was connected. There was no need for us to get back in the car and try and find our hotel after the wedding. Since flight times don't always coincide with our plans, we called and we were able to check in earlier, that was a real plus.Staff were very nice, beds were comfortable room was clean, computer with printer, so we were able to print off our boarding passes for the next morning which saved us time at the airport. All in all a very pleasant experience.
for Business Travelersby gregfrom Jamestown
Great servicePosted Nov 20, 2014 on Hotels.com
Staff was great. Room was clean. Breakfast was excellent.